We tried this hotel so we could experience a different part of town. If you arrive earlier than 3pm this is not the hotel for you. There was no flexibility in early arrivals. We sat waiting with other exhausted travelers to get into our rooms. When I asked the staff if they could call a taxi for us (something every other Seoul hotel has done for me in the last 7 years that I have lived in Korea)) they told us to just go find a taxi on the street. It took us 25 minutes waiting for a taxi to drive by and pick us up. The cleaning staff were very helpful but the front desk was indifferent.