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新村城堡飯店的評分

2.5 out of 5
新村城堡飯店
4-17, Olympic-ro 12-gil, Songpa-gu, Seoul

評論

7.4

不錯哦

10 分，有夠讚；27 則評論中有 11 則" "
8 分，不錯哦；27 則評論中有 6 則" "
6 分，一般般；27 則評論中有 3 則" "
4 分，不太好；27 則評論中有 3 則" "
2 分，很糟糕；27 則評論中有 4 則" "

8.2/10

整潔度

8.4/10

員工素質

8.0/10

設施服務

8.0/10

住宿環境和硬體

7.4/10

環保程度

評論

10/10 有夠讚

CHIH YIN

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 2 晚
hotel the castle 於 2019年11月4日回覆
Dear Customer, Thank you for your review on our hotel. We hope that your trip went fluently and everything as planned. We hope to see you again :) Thank you.

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
추천
방이 따뜻해서 좋았고 프론트 친절했어요. 노트북 대여가능해서 업무메일도 보면서 편하게 묵었습니다.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Reza

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Träffa en god vän
Från mitt rum
Närliggande restaurang
於 2023 年 11 月住了 2 晚

10/10 有夠讚

jay

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very good
於 2023 年 10 月住了 1 晚

4/10 不太好

MAYA

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Seulgi

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Jessica

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff are kind and patient with guests. I would say they are even more helpful than they have to be to do their job. The room is comfortable with a soft bed, nice bath, and a variety of amenities. The air conditioning worked well. Everything was clean. There was a cafeteria with snacks and water. The area surrounding the hotel is perfect for anything whether you’d rather spend quiet peaceful days in the nearby park or enjoy night life, restaurants, and concerts.
於 2023 年 4 月住了 2 晚

10/10 有夠讚

Mollie

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Really clean and just what I needed for the night after a concert
於 2023 年 4 月住了 1 晚

8/10 不錯哦

YURI

喜歡：員工素質、設施服務和住宿環境和硬體
於 2023 年 4 月住了 2 晚

6/10 一般般

Mayuko

不喜歡：員工素質
於 2023 年 4 月住了 1 晚

2/10 很糟糕

KYUNGDO

於 2022 年 9 月住了 1 晚

8/10 不錯哦

NAMHEE

於 2022 年 7 月住了 1 晚

4/10 不太好

JAE JOON

不喜歡：員工素質和客房舒適度
於 2022 年 6 月住了 1 晚

8/10 不錯哦

Harin

喜歡：整潔度、員工素質和客房舒適度
후기
대체로 만족하였으나 제빙기가 필수일듯 합니다 그리고 급하게 청소를 하신건지 머리카락 뭉치 … 로얄스위트였는데 ..요즘 다들 어려울때 서로 기분 망치고 싶지않아 얘기는 안했지만 청결에 더 신경 써 주셨으면 좋겠어요 직원분들 매우 친절하셨어요
於 2021 年 7 月住了 1 晚

2/10 很糟糕

ayoung

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 6 月住了 1 晚

10/10 有夠讚

JEONGYOUL

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
위치도 좋고 시설도 깨끗하고 편리하였음
於 2020 年 7 月住了 1 晚

2/10 很糟糕

myounghoon

家庭旅遊
喜歡：整潔度和員工素質
於 2020 年 1 月住了 2 晚

10/10 有夠讚

Sharon

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
New hotel near Seoul Olympic Stadium
i stayed at this hotel end of oct cos i was attending BTS's 3 days concert and it was about 20 mins slow walk from Seoul Olympic Stadium. The hotel staff were all very helpful & friendly. Especially one of the male staff, sorry i forgot to get his name. Really appreciate his assistance to accompany to a nearby pharmacy as i needed to buy some medication as i forgot to bring mine. Although in the end i was not allowed to buy the medicine as i did not have a prescription as it was a controlled drug. Thank You very much again! This hotel is very new so it's very clean. i stayed in the suite for 4 nights. the room was not really big but it came with everything that i needed. There was a bathtub behind the bed, which is rather unique, and bathroom was rather spacious. i like the bed which was comfortable. The housekeeping staff made sure that the room was tidy whenever you requested for their service. the only downside was that there was no safebox in the room. There are also many restaurants and convenience stores all within 1 min walk. The airport limo bus 6011 is also a less than 5mins walk away too. i will definitely stay here again if I'm attending a concert nearby.
於 2019 年 10 月住了 4 晚

10/10 有夠讚

OKSOON

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 1 晚
호텔 더 캐슬 객실팀 於 2019年11月25日回覆
OKSOON 고객님께, 먼저 저희 호텔 더 캐슬를 찾아주시고, 소중한 후기 남겨주셔서 감사합니다. 추후 재방문시 더 만족하실 수 서비스로 보답할 것을 약속드리며, 고객님께 늘 좋은 기억만 드릴 수 있도록 전 직원 모두 최선을 다하겠습니다. 감사합니다.

6/10 一般般

真實旅客

於 2019 年 10 月住了 1 晚
hotel the castle 於 2019年11月21日回覆
Dear Customer, Thank you for your review on our hotel. We hope that your trip went fluently and everything as planned. We hope to see you again :) Thank you.

6/10 一般般

EUNJU

喜歡：員工素質和客房舒適度
不喜歡：整潔度
BTS콘서트관람때문에 숙소를 정했는데 위치도 좋고 직원분들 친절도 좋았습니다. 그러나 전객실 금연으로 알고 있었는데 다른 객실에서 흡연을 하여 냄새가 역하게 날정도여서 취침시 힘들었습니다.
於 2019 年 10 月住了 1 晚
hotel the castle 於 2019年11月4日回覆
EUNJU 님 호텔 더 캐슬을 이용해주셔서 감사합니다. 우선 고객님의 휴식에 방해를 드려 죄송합니다. 당일 해당 흡연 객실에 경고 조치를 넣었지만 환풍기를 통해 객실로 담배냄새가 유입 된 것 같습니다. 흡연객실에 대한 대책방법을 더 고민하고 이러한 일이 없도록 노력하겠습니다. 고객님 그럼에도 소중한 이용후기를 남겨주셔서 감사합니다. 빠른 시일내에 다시 뵙길 바랍니다. 감사합니다.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
スタッフの方も親切にしてくれて立地もよかった。 カフェテリアのドリンクサービスは嬉しかった。 ただバスタブの掃除が行き届いてなかったのが残念です。 でもまた利用したい
於 2019 年 10 月住了 1 晚
hotel the castle 於 2019年11月4日回覆
良いレビューを残していただき感謝いたします。持続的な商品とサービスで常に信頼されるホテルになるように頑張ります。 ありがとうございます。

10/10 有夠讚

Kirill

商務旅客, 團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 13 晚
The castle 於 2019年10月3日回覆
Dear Kirill, Thank you for your review on our hotel. We hope that your honey moon went fluently and everything as planned. We hope to see you again :) Thank you.