The room described as the pictures. Will go back again next time visiting Seoul.
Carol Yee Yun
於 2024 年 3 月住了 4 晚
10/10 有夠讚
Sungwon
情侶出遊
2024年3月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Thank you for your service.
Sungwon
於 2024 年 3 月住了 1 晚
6/10 一般般
Sung Woo,Raleigh
2024年3月8日
喜歡:整潔度
不喜歡:員工素質
This hotel has been renivated a few years ago but I could not find much about it. Expedia Platinum was not recongnized at all. Shampoo and body washer containers were not working and had to ask for new ones. I booked an upgraded room but I could not see anything unique about it. Breakfast was good!
Sung Woo
於 2024 年 3 月住了 1 晚
10/10 有夠讚
KOICHI
商務旅客
2024年2月28日
喜歡:整潔度
very good!
KOICHI
於 2024 年 2 月住了 2 晚
10/10 有夠讚
Matthew
2024年1月29日
喜歡:整潔度、員工素質和住宿環境和硬體
Quality experience, as expected of its 5-star status.
One complaint: the room was hot (28°C), and since it was wintertime the entire building was set to heat-only.
Smartphone and bedside temperature controls indicating "cool" mode and desired temperature had no effect, and I'm not sure why they exist if they don't work.
I suppose maybe if I wanted to heat the room to 30°C for some unimaginable reason the control might work for that?
To improve the temperature I opened the only window, a small one that opened a crack, and left it open for almost my entire stay. That made the room fall to a low of 23 and average of 26 over three days, which is still pretty warm. Staff provided me with a fan upon request, and I understand that there wasn't anything else they could do. I got the impression that this is just a fundamental issue with their centralized HVAC system or something so either everyone is on A/C or everyone gets heat, and you can't even close the vents in the room.
Other than that everything was great, including room service.