We stop by the hotel in the morning to store my baggage and found out their booking record in their system was different from Expedia, I asked them to check with Expedia and will come back to check in the evening.
Can you imagine what happen then. The employee did not check with Expedia proactively and treat us like we are doing something wrong, They keep us wait for hours to check in.
真實旅客
2/10 很糟糕
真實旅客
2016年6月21日
不喜歡:整潔度和員工素質
took 5 hours to check in
It took us 5 hrs to check in due to their record (confirmation numbers) was different from Expedia's.
if you do not speak Korea, better not to try.