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Richmond Hotel Sendai

4.0 star property
Guests elevate their stay with concierge assistance, unwind comfortably in their rooms, or grab quick refreshments from convenient vending machines

Choose dates to view prices

Richmond Hotel Sendai welcomes travelers with genuine hospitality in Aoba Ward. This practical retreat offers helpful dry cleaning and laundry services, a business center for catching up on work, and a restaurant serving satisfying meals throughout the day.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry
The current price is NT$1,826
NT$2,008 total
Jun 1 - Jun 2
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Additional fees apply to children 4-12 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 for adults and JPY 1000 for children
  • Self parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Is Richmond Hotel Sendai pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Richmond Hotel Sendai?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at Richmond Hotel Sendai on 2026/6/1 start from NT$1,826, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Richmond Hotel Sendai?

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM. Late check-in is available during limited hours.

What time is check-out at Richmond Hotel Sendai?

Check-out is at 11:00 AM.

Where is Richmond Hotel Sendai located?

Located in Downtown Sendai, this family-friendly Sendai hotel is within a 10-minute walk of AER Observation Terrace, Sendai Anpanman Children's Museum & Mall, and Aoba-dori Avenue. Jozenji-dori Avenue and Nishikicho Park are also within 10 minutes. Hirose-dori Station is 9 minutes by foot and Kotodai-Koen Station is 14 minutes.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Amenities

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 99 out of 172 reviews
Rating 8 - Good. 56 out of 172 reviews
Rating 6 - Okay. 6 out of 172 reviews
Rating 4 - Poor. 6 out of 172 reviews
Rating 2 - Terrible. 5 out of 172 reviews

Reviews

Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and service.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Chizu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and and convenient location
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kids approved

Amazing stay especially with small children
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very comfortable and nice size. Even had a sofa to relax on.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel especially for families with younger children. I did not mind babies and young children being around, but if that bothers you I would suggest to avoid this hotel. Very clean property and the rooms are a little bigger than average. No hotel onsen.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Girlie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room Friendly Staff Good location
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Brennon

Liked: Cleanliness, amenities
Convenient, not too far from Sendai Station and shoppiing mall, good food options nearby
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
I would love to stay at this hotel next Sendai visit
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Chiharu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the breakfast
Stayed 1 night in May 2024
Verified

10/10 Excellent

Massimiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family friendly hotel.

The rooms are very spacious and clean. There are tons of amenities to choose from. The free coffee is good. The kids play area is new and clean. This is the best hotel in Sendai for families.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location & free refreshment!

Pros - spacious room - generous free refreshment and amenities - good overnight parking rate and sufficient space - central location Cons - too many kids ! - odour in the bathroom
Stayed 2 nights in Aug 2025
Verified

8/10 Good

MIHO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
無料の子供の備品の数がかなり多く、子供が遊べる所もとても広くたくさんのおもちゃがあります。 リラックススペースではたくさんの種類の駄菓子や飲み物がたくさん置いてあり、好きなだけ飲食できるので満席になる事も多いですが、部屋に持ち込みもできます。 気になったのが、部屋の棚の一番上の所に前回泊まった方の使用済みの靴下があった事と、洗面所がベッドルームの目の前(部屋の中)にあった事がとても驚きました。
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Rika

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
部屋のハウスダスト。子供を含めて家族3人とも部屋で鼻がムズムズして寝苦しく、窓を開けて寝ました。備え付けの空気清浄機に加湿機能がついていたのですがそれを稼働させてから不調になりました（花粉症はありません） アメニティなどは充実していましたし、子供が楽しめる点は良かったのですが部屋にいる時間が辛くて...ぜひ改善して頂きたかったので正直な評価をさせて頂きました。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

きち

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今年の8月にも利用させて頂きました！ 今回二度目ですが、ホントにいいです！ 大人2名子供1名（2歳）で利用させて頂きました！ フロントには、ドリンクバー（アイスandホット）スープバー、ソフトクリームバー（バニラ、いちご）、駄菓子コーナー（無料）があり、そして、子供の遊ぶ場所も広いスペース用意されています。アメニティーは書ききれないくらい沢山あって充実してますし、絵本もあったりと、もう子連れには最強、最高のホテルでした！！！ お部屋はリラックスツインを選択させて頂き、風呂トイレ別で、寝室にはプロジェクターもあって、子供大喜び！！笑 アンパンマンミュージアムも近くて、ほんとに楽しめます！！ 前回はアンパンマンミュージアムからホテルに1泊！でしたが、今回は、ホテル1泊からアンパンマンミュージアム！の流れにしてみました！ 今回の方が、ホテルも楽しめてアンパンマンも楽しめたので、また行く機会があれば、絶対に利用させていただきます！！ もちろんですが、スタッフさんの対応もすごく優しくて『ありがとう』が止まりませんでした！ 今回誕生日と伝えると、たくさんおめでとうも貰えて親にとっても子供にとっても最高の誕生日を過ごせました！ ほんとにほんとにありがとうございました！ また利用させて頂くことがありましたら、よろしくお願いします！！！
ドリンクバー（hot）とスープバー
ドリンクバー（ice）とソフトクリームバー（バニラとイチゴ）
駄菓子コーナー
ReFaのドライヤーとReFaのアイロン（貸出品）
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Ayumi

Liked: Cleanliness, amenities, property conditions & facilities
きれいで素敵でした スタッフの方々も親切でした ありがとうございました。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

christel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hôtel à proximité de la gare de Sendaï. Hôtel neuf, personnel sympathique et super petit déjeuner (beaucoup de choix: sucré et salé, occidental et asiatique) il y a également un espace jeux pour les enfants et un espace salon avec boissons (froides et chaudes), snack, glaces et soupe à consommer sur place ou à emporter, gratuitement!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

KWOK KEUNG

Liked: Cleanliness, staff & service, amenities
房間剛裝修完、所以一切都很好！ 位置也不算遠離仙台站.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Yuuji

Liked: Cleanliness, amenities, property conditions & facilities
部屋に忘れ物をしましたけどきちんと取り置きしてくれていました。
Stayed 1 night in Oct 2025
Verified

8/10 Good

ERI

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
キッズスペースやキッズアメニティが充実していて快適にステイできました。部屋の清掃が行き届いてなく感じたのが唯一残念でした。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

YOSUKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コンビニも近くにあり、仙台駅からは５分くらいです。 ホテルはホスピタリティが高く、居心地の良さが抜群でした。 アメニティの豊富さとドリンクバー付のラウンジは最高でしたね。アイスに駄菓子は大人の懐かしさをくすぐりますね。 オムツのサービスもあり、小さなお子さんがいる方は便利でしょうね。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michiaki

Liked: Cleanliness, staff & service, property conditions & facilities
価格に対して満足なサービスと設備
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

KAE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とっても綺麗で静かでゆったり出来る最高なホテルでした！！ ゆっくりできるスペースではアイスや飲み物の無料提供もあり、素晴らしかったです また仙台に来た時はぜひこちらに泊まりたいです！
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

youko

Liked: Cleanliness, staff & service, property conditions & facilities
メニューも豊富で子供から大人まで大満足でした。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

CHIHARU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフ皆さんが丁寧で親切 ロビー奥のラウンジもドリンク、アイスのサービスあり、サウナ時間貸し貸切施設をスタッフが教えてくれて、夜2時間サ活できました　めちゃリラックス＆癒されて大満足です　とても親切、丁寧に案内してくれました 客室のお風呂もゆったりつかれて、ベッドもとてもよかったです
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Takeuchi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
無料で利用できるリフレッシュスペースの居心地がとても良かったです。ストロベリーソフトクリームがおいしかったです。お子さん連れのファミリーユースに最適だと思います。
Stayed 4 nights in Sep 2025