Ratings based on 36 Verified Reviews

3.5 out of 5
100% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Feb 24, 2020 on Hotels
The stay was good but, the hotel is not flexible for late checkout. Even 20 mins late charge RM 10.
Comment from Hotel Management
Feb 25, 2020 by General Manager, Hotel Management
Dear guest ,thanks for choosing to stay with us.We value your feedback and sorry for any convenience.We surely look at your comments and check if there is any thing we can do to address the issue raised by you.Thanks and please visit again
4 out of 5
by A verified traveler

Posted Feb 1, 2020
Comment from Hotel Management
Feb 3, 2020 by General Manager, Hotel Management
Dear Valued Guest,Thanks for staying with us and thanks for the precious feedback.Eager to serve you again and please visit us
2 out of 5
by A verified traveler

Not so recommended to stay

Posted Jan 4, 2020 on Hotels
Counter staff very friendly. Patiently showed me a “short cut” way to bt Indah.. which u cannot see the road in Google map. He mentioned locals only know. But to play safe, we followed google. Location is not prime. Quite ulu. Paid for breakfast package and were told restaurant under renovation. Looking at the whole place, Restaurant seems to be vacant for sometime. Website put there provide toiletries... funny thing is no shampoo, no shower gel, no slippers... called reception, they send up a housekeeper to tell us only they don’t provide! Towels with lipstick marks. Bedsheet with stains. Aircon not so cold. No dustbin to be found in room except one pathetic small one in toilet.
Comment from Hotel Management
Jan 19, 2020 by General Manager, Hotel Management
Dear Guest ,Thanks for choosing to stay with us .Please be aware that the room plan you choose doesnt have breakfast included.We are sorry for any inconvenience and please reach out to our duty manager for speedy resolution for your concerns.We value your feedback
4 out of 5
by A verified traveler

Posted Nov 18, 2019 on Hotels
Convenient, clean, value for money & near to airport
Comment from Hotel Management
Nov 18, 2019 by General Manager, Hotel Management
Dear Guest ,Thank you for your review.We are humbled and its satisfactory to know that you had a good accommodation experience with us .We value your feedback and its thriving us to the success path.Please visit again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 30, 2019 on Hotels
4 out of 5
by A verified traveler

Posted Sep 8, 2019
berbaloi dengan bajet sendiri
2 out of 5
by A verified traveler

Posted Jul 1, 2019
Toilet is so dirty
Comment from Hotel Management
Jul 1, 2019 by General Manager, Hotel Management
Dear Guest.We are sorry for the inconvenience .We will surely look at the issue you raised and take necessary actions to correct this from our end.Kindly accept our sincere apologies for not standing up to your expectation
4 out of 5
by A verified traveler

Posted Jun 24, 2019
Comment from Hotel Management
Jun 27, 2019 by General Manager, Hotel Management
Dear Guest ,Thanks for choosing to stay with us.We value your feedback .It was wonderful to have you as our guest.Once again thanks for the review and please visit again
5 out of 5
by A verified traveler

Far away from airport

Posted Apr 25, 2019 on Hotels
Staff is friendly but the hotel is old and dar away from the airport.
Comment from Hotel Management
Apr 28, 2019 by General Manager, Hotel Management
Dear Guest ,Thanks for choosing to stay with us.We value your feedback.We will surely look at the review comments and see what we can do do improve our facilities and services .
5 out of 5
by A verified traveler

Clean but far from airport

Posted Apr 25, 2019 on Hotels
Location is far from airport. No activity and supper at night.
Comment from Hotel Management
Apr 28, 2019 by General Manager, Hotel Management
Dear Guest ,Thanks for choosing to stay with us.We value your feedback.We will surely look at the review comments and see what we can do do improve our facilities and services .