Customer service and staff were fantastic, villa looks a bit tired and old, could to with an uplift.
Location was great, unfortunately there is a building site adjacent. Noice is not what you want on a relaxing holiday.
Thomas
於 2025 年 5 月住了 6 晚
10/10
Chantelle
於 2025 年 3 月住了 8 晚
10/10
The property is centrally located in Seminyak, easily walkable to the main areas. Two convenience stores within 100 meters. Staff are excellent and accommodating.
Jonathan
於 2025 年 3 月住了 6 晚
8/10
Jihan
於 2025 年 2 月住了 7 晚
10/10
Villa Ava was just incredible.
From the minute we walked in, we didn’t want to leave.
The staff were so lovely and welcoming.
The rooms were amazing… oh but the bathrooms were next level!
We will be back!
Renee
於 2025 年 1 月住了 4 晚
10/10
Amazing service
Fayez
於 2024 年 12 月住了 6 晚
8/10
I like the property. However I do see few bugs / mosquitoes
Rajasekhar
於 2024 年 12 月住了 3 晚
10/10
We loved this property-staff were amazing and beautiful ,clean villa with a nice private pool.Breakfast was included and delicious as well -will definitely be back ✨✨
Radhika
於 2024 年 11 月住了 4 晚
10/10
Simply perfect. Best stay in our 6 weeks vacations.
Ilias
於 2024 年 10 月住了 4 晚
10/10
This is my second stay and did not disappoint. Staff are wonderful and location ideal.
Tanya
於 2024 年 5 月住了 9 晚
10/10
Even before arriving at Villa Ava we were building our relationship with Ani at the villa. She was already giving us fantastic customer service, helpig us with any questions and sorting out an airport pick up.
On arriving at the villa we couldn't be more pleasantly surprised. It was better than the pictures show. We all had massive smiles 😃
We were in Villa 6, there were 4 of us in this 2 bedroom villa and it was plenty big enough.
The living area has all you need for a comfortable stay, even a water machine that is replenished when its low. We also had breakfast daily that we could change to our preference at any point. Always served with a smile by the staff.
Huge bedrooms and even bigger bathrooms in each of the 2 rooms. The villa was cleaned each day, again always with lots of smiles from the staff.
There is a 24 hour presence on reception with lovely security guys who were always helpful with making sure we were all ok on the way out and way back in.
The area around the villa has some fab places to eat and is only a short walk (about 15 mins) to the main Seminyak square. Opposite the villa are a few convenience stores and a money changer that wont rip you off. We used it regularly.
We stayed at Villa Ava for 15 nights and we were sad to leave this beautiful place and all the beautiful staff.
Thank you Ani and to everyone who looked after us, it was a holiday of a lifetime and we will be back to see you 😀 🙏
Tracey
於 2024 年 4 月住了 15 晚
10/10
Fantastic staff and service. Area was comfortable and good condition.
Helen
10/10
Absolutely wonderful property in an idyllic location! Will be back to stay here again!
Richard
於 2024 年 2 月住了 20 晚
10/10
an absolute gem. Staff and management are excellent! We could not fault them. Thank you everyone at Villa Ava for making our stay an enjoyable one
Val
於 2023 年 12 月住了 7 晚
8/10
Teh staff were very helpful and kind. Always smiling and nothing was too much trouble. Thankyou for a lovely stay
Roseline
於 2023 年 7 月住了 7 晚
10/10
One of the nicest places we've ever stayed regarding the facility itself. Service was fantastic, especially Ketut and Anna. They answered every request. The villa is perfect for families or couples traveling together. The second bedroom and bathroom are the same giant size as the first. Great private plunge pool, massive bathrooms with great design. We had a wonderful stay.
Only a few issues: getting in or out of the immediate area by car takes a long time because of the awful traffic. The villa managers can't do anything about this, but be aware that very short distances can take 1-3 hours due to traffic jams - especially in the last kilometer near the villas. Also, the street in front has no sidewalk, so you must walk close to cars and motorcycles, and it's not well lit at night.
After a long day of flying and sitting in traffic, the last thing I wanted to do when checking in was fill out a registration form on my cell phone. Especially since most of the info was already provided when I made the reservation. I don't know if this was only because we arrived in the evening, but the management needs to find another solution.
Despite these issues, we had a great stay. Dozens of wonderful restaurants in walking distance that cost almost nothing by US standards. The service is impeccable, and the villa was a great value considering the huge size of the living space. Thanks Ketut and Anna.
Ketut
於 2023 年 7 月住了 3 晚
10/10
Love love love this villa. My third time there.
monica
於 2023 年 6 月住了 8 晚
10/10
Louis
於 2023 年 5 月住了 7 晚
10/10
Andreas
於 2023 年 4 月住了 10 晚
10/10
Friendly welcoming staff, superbly located private villa a very short walk from Eat Street. Great to go back to the villa to escape the crazy busy ness of the streets.
Julie
於 2022 年 11 月住了 4 晚
10/10
真實旅客
於 2020 年 2 月住了 9 晚
4/10
We will definitely NOT return to this place.
It all started the day we arrived: the hotel staff let us know that even though our booking was confirmed and payed for since almost 6 months back, we would have to move out two nights early due to other guests coming. This was presented as our common problem, due to a switch of managers and a lot of other lame excuse which is completely irrelevant for us as guests. They did not suggest any solutions to this at first, but then they told us they had arranged for us to stay at another hotel down the street. We of course refused, and instead demanded to stay OR at least give us a full refund for the last two nights. It took almost two weeks and multiple calls to Hotels.com support to secure the refund, which we managed to get in the end.
This place has a clear lack of management making any issue a big issue, since no one wants/can take a decision on something that is not a problem within their instructions.
In the villa there is a thick folder with information that describe the "exclusive bali villas" and how they are there to attend our every need. This might have been true when the hotel was built, but all the service and exclusivity of this hotel is gone since long. If you want good service, choose another place. Don't ge me wrong, the staff was not rude, they just didn't have any service mindset/training.
Also, my brother got electrocuted for a split second when touching the metal casing of a power outlet in the floor.
Sebastian
於 2019 年 12 月住了 19 晚
10/10
Excellent villa, lovely staff, fantastic well appointed villa and rooms. Pool and Harare wonderful
Geoffrey
於 2020 年 2 月住了 1 晚
10/10
Great location when Seminyak is where you want to be photo's of property are what you get. Kitchen & Fridge for Bali better than normal so spent more time than intended around pool with cold drinks.