6/10 一般般
MARIA
家庭旅遊
2024年5月26日
喜歡:住宿環境和硬體
Staff was polite but mad mistakes with my charges. Booked for 2 nights thru Expedia and went back on the app to extend another night. Staff charged me for room after I paid thru Expedia with another $50 incidental fee. So $100 in incidental fees and almost $250 for the extra night. She advised me money will be put back in my card so we’ll see. We asked for fresh towels on day 2 and staff said there wasn’t any clean towels but she’d be back later with new towels. She never came with new towels and our room was never cleaned. Our trash was full and towels on floor. Not pleased.
MARIA
於 2024 年 5 月住了 2 晚