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帕拉第奧金普頓飯店 - IHG 旗下飯店的評分

4 out of 5
帕拉第奧金普頓飯店 - IHG 旗下飯店
2000 Second Avenue, Seattle, WA

評論

8.8

有夠讚

10 分，有夠讚；838 則評論中有 507 則" "
8 分，不錯哦；838 則評論中有 212 則" "
6 分，一般般；838 則評論中有 69 則" "
4 分，不太好；838 則評論中有 27 則" "
2 分，很糟糕；838 則評論中有 23 則" "

9.4/10

整潔度

9.2/10

員工素質

8.2/10

設施服務

9.0/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good hotel
Just few mins walk to Pike Place markets, modern facility and comfortable room . Staff are friendly and helpful.

8/10 不錯哦

Fidel Alberto

喜歡：整潔度、員工素質和住宿環境和硬體
It’s close to some of main Seattle attractions such as Pike Place Market (4 min walk) , can take a scooter (uber app) to Space Needle and get there in a matter of 5 min
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Ali

家庭旅遊
喜歡：設施服務
The hotel has a really nice mid century modern feel. Walking distance to downtown
於 2024 年 4 月住了 1 晚
Bridgette, Director of Rooms 於 2024年5月1日回覆
Thank you for your review! We are glad you enjoyed your stay!

8/10 不錯哦

Darwin

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
1 block from Ludi's and only 3 blocks from Pike's Place Public Farmers Market.
於 2024 年 4 月住了 4 晚
Bridgette, Director of Rooms 於 2024年5月1日回覆
Great to hear you got to enjoy our great location!

10/10 有夠讚

Courtney

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff is super friendly and welcoming. The bar and restaurant have cool vibes and the rooms are great. The location is top notch if you’re looking to stay next to Pike Place Market.
於 2024 年 4 月住了 1 晚
Bridgette, Director of Rooms 於 2024年5月1日回覆
Thank you for staying with us while in Seattle! We hope to see you again

10/10 有夠讚

Scott

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Excellent hotel. It’s not cheap, but it’s worth the cost. Great staff. Clean modern rooms and unbeatable location. Pikes market a block away. We also walked to T mobile for a mariners game
於 2024 年 4 月住了 2 晚
Bridgette, Director of Rooms 於 2024年5月1日回覆
Thank you for your kind words! We hope to see you back!

10/10 有夠讚

Heather

喜歡：整潔度
於 2024 年 4 月住了 2 晚
Dale 於 2024年4月25日回覆
Thank you for the review!

10/10 有夠讚

Michael

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Comfortable and well located for walking to the Market, Nordstroms, and the Space Needle
於 2024 年 4 月住了 2 晚
Dale 於 2024年4月5日回覆
Thank you for the review Michael, so happy that our location was perfect for seeing the attractions in Seattle!

8/10 不錯哦

Rafael

Location
於 2024 年 3 月住了 1 晚
Dale 於 2024年3月21日回覆
Thank you for the review of your stay, we are happy to hear that your stay was good, but we want to be great! any addiitional feedback that you can share that would help improve our guest experience would be welcome!

8/10 不錯哦

Samuel

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed the location near the concert we attended. The “spa” room has a clawfoot tub, not a spa as noted on hotels.com.
於 2024 年 3 月住了 1 晚
Dale 於 2024年3月10日回覆
Samuel, thank you for review and letting us know about the discrepancy in the room description on Hotels.com. We will reach out to hotels.com to ensure that they rooms match the descriptions.

10/10 有夠讚

Vernon

喜歡：整潔度、員工素質和住宿環境和硬體
This place has character. Very clean and great staff.
於 2024 年 3 月住了 1 晚
Dale 於 2024年3月10日回覆
Thank you Vernon, we appreciate your comments. The team works very hard to ensure that our guest have a clean and comfortable stay!

10/10 有夠讚

Niki

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Bridgette, Director of Rooms 於 2024年2月23日回覆
Thank you for choosing Kimpton Palladian!

10/10 有夠讚

Howard

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Bridgette, Director of Rooms 於 2024年2月23日回覆
Thank you for choosing Kimpton Palladian!

10/10 有夠讚

Laura

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
We will be back!!!
Ambiance was awesome!! Staff very friendly and attentive . Super Pet friendly! Walking distance from everything. Great bar and yummy food.
於 2024 年 1 月住了 1 晚
Bridgette, Director of Rooms 於 2024年2月23日回覆
Laura, Thank you for choosing us while in Seattle! We can't wait to see you back!

8/10 不錯哦

Michael

喜歡：員工素質
於 2023 年 12 月住了 1 晚
Bridgette, Director of Rooms 於 2024年2月23日回覆
Thank you for choosing us while in Seattle!

10/10 有夠讚

Davina

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
New Palladian Fan
I was in Seattle to visit my son for the holidays. The Palladian staff was so wonderful and accomodating from the start. My flight was delayed and they were so welcoming when I came in late and soaking wet. The room was well appointed and so clean and comfortable. The coffee was always ready. The food in their restaurant was wonderful . The staff really went out of their way- from my Christmas welcome in my room of snacks and wine to assistance when my son had some car issues. I can not say enough good things about this hotel. It is so close to all things downtown. I was able to walk everywhere. And it is super easy to get to the airport and the ferries.
於 2023 年 12 月住了 4 晚
Bridgette, Director of Rooms 於 2024年2月23日回覆
Hi Davina, travelling during the holidays can be hard & I'm so happy to hear our team was able to make you feel comfortable! Thank you for your feedback!

10/10 有夠讚

kelly，chilliwack

情侶出遊, 商務旅客
Very nice,great location
於 2023 年 12 月住了 2 晚
Bridgette, Director of Rooms 於 2024年2月23日回覆
Thank you for your kind words, Kelly! We hope to see you back soon!

10/10 有夠讚

Terri

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Holiday tradition
Very nice stay. Went to a show at the Moore which is conveniently across the street. This is our second stay here and both times have been excellent. This time was much smoother (first time was after ice storm and poor desk clerk was doing everything due to lack of staff - by the way she did an excellent job). Got to try the restaurant on property this time which also was excellent. Will be back next year as it is now kind of a tradition before Christmas.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

John

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Overall great spot and walkable to Lumen field or Century Link. Staff was very helpful and friendly too!
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Michael，Issaquah

喜歡：整潔度和員工素質
於 2023 年 12 月住了 1 晚

10/10 有夠讚

kris

於 2023 年 12 月住了 1 晚

4/10 不太好

Jessica，Coquitlam

團體旅遊
不喜歡：員工素質和設施服務
We stayed at this property and had several issues along the way including the valet losing the key card for a Tesla (thankfully was able to drive home using the phone as a key), missing garage door opener from the car, no housekeeping done until requested, poor communication on how some of these problems would be handled and compensated for and then never followed through on what they had suggested. Staff seem quite unhappy and many just don’t seem to care which is unfortunate and it sounds like management is not Overly supportive of their staff, understaffing issues, trying to cut/save costs but it’s apparent by the problems it’s creating.
於 2023 年 11 月住了 3 晚

10/10 有夠讚

THERESIA，TULSA

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great staff. Location close to transportation options..

4/10 不太好

Brandi

10/10 有夠讚

Aaron

於 2023 年 11 月住了 1 晚

4/10 不太好

Natasha

團體旅遊
喜歡：整潔度
不喜歡：員工素質、設施服務和住宿環境和硬體
Valet lost my car key. It took 2 hours to find it. My garage door opener was also missing.
於 2023 年 11 月住了 2 晚
Director of Rooms 於 2023年11月18日回覆
Hi Natasha, I know our management team has been in contact with you throughout the entire process, but I hope you reach out to us directly if you need anything else!

8/10 不錯哦

joe

喜歡：整潔度、住宿環境和硬體和客房舒適度
Hotel was awesome the restaurant and bar was not that great host was kinda rude . Food was less than average
於 2023 年 11 月住了 1 晚

6/10 一般般

Mathew

喜歡：整潔度和員工素質
於 2023 年 11 月住了 3 晚
Bridgette, Director of Rooms 於 2023年11月14日回覆
Thank you for your feedback! Please reach out as I would love to hear more about your experience.

6/10 一般般

Michael

喜歡：整潔度
Supposed to be a fancy boutique. Nothing special. Mr room was a cave.
於 2023 年 11 月住了 3 晚
Bridgette, Director of Rooms 於 2023年11月14日回覆
Thank you for your feedback! Please reach out as I would love to hear more about your experience.

10/10 有夠讚

Ron

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing Place
Everyone was so kind and helpful. Room was very comfortable and clean and most importantly it was a quite hotel
於 2023 年 11 月住了 2 晚
Director of Rooms 於 2023年11月14日回覆
Thank you! We hope you will come back soon.

10/10 有夠讚

Jacqueline

於 2023 年 11 月住了 3 晚

6/10 一般般

Atsuko

喜歡：整潔度和住宿環境和硬體
於 2023 年 10 月住了 3 晚
Bridgette Gutierrez, Director of Rooms 於 2023年11月3日回覆
Thank you for your feedback! Please reach out as I would love to hear more about your experience.

6/10 一般般

Michael

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Unknown Fees
The amenities fee was bs. The location advertised a spa, but there wasn’t one at the location. The staff was friendly and the manager was excellent. That being said , I would never stay there again due to the amenities fee.
於 2023 年 10 月住了 3 晚
Anne Johnson, GM 於 2023年10月30日回覆
Thank you for your feedback.

10/10 有夠讚

James

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great weekend getaway
The bed was very comfortable. We brought our dog & they were so accommodating. The lounge & restaurant were awesome. The staff was super friendly!
於 2023 年 10 月住了 3 晚
Anne Johnson, GM 於 2023年10月24日回覆
Aw thank you James! I will be sharing your feedback with the team. Please come back and visit us soon.

10/10 有夠讚

Loren

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great view of the city!
I highly recommend this hotel! Very clean, comfortable and convenient! Thank you!
於 2023 年 10 月住了 1 晚
Anne Johnson, GM 於 2023年10月23日回覆
Thank you Loren so much for staying with us. We appreciate your feedback!

10/10 有夠讚

Acacia

於 2023 年 10 月住了 1 晚
Anne Johnson, GM 於 2023年10月23日回覆
Thank you!!

4/10 不太好

Jeff Durham

The staff is great, kind, real. The rooms are old noisy, bad plumbing and weird beds. Overpriced and under repaired.
於 2023 年 10 月住了 2 晚
Anne Johnson, GM 於 2023年10月16日回覆
Thank you for your feedback, we will use this has a training opportunity for our staff. We recently put new mattresses and carpet in all the rooms. I'm sorry we missed the mark for you. I do hope you will give us another chance.

8/10 不錯哦

Jeremy

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
Anne Johnson, GM 於 2023年10月16日回覆
We appreciate your feedback and hope you will come back. Thank you!

10/10 有夠讚

Steven

喜歡：整潔度、員工素質和住宿環境和硬體
Very helpful staff
於 2023 年 10 月住了 2 晚
Anne Johnson, GM 於 2023年10月16日回覆
Thank you for staying with us!

10/10 有夠讚

Caroline，New York

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The stay was very nice from the moment I arrived, the front desk staff welcomed me and asked if I wanted a higher floor or take the available room. The room had all the treats you could imagine and the prices were reasonable. I would stay there again but the hill to Pikes Market was treacherous take a Uber unless you’re Heike and don’t mind a steep climb.
於 2023 年 10 月住了 2 晚
Anne Johnson, GM 於 2023年10月9日回覆
Thank you so much for staying with us! I'm so glad you enjoyed your stay. I agree that climb is a tough one, especially from the bottom of the market back to the hotel. Please come back and visit us again.

2/10 很糟糕

Daniel

於 2023 年 9 月住了 2 晚
Anne Johnson, GM 於 2023年10月30日回覆
I'm sorry we missed the mark Daniel. I would very much like to hear more.

8/10 不錯哦

Phillip

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 2 晚
Anne Johnson, GM 於 2023年10月21日回覆
Thank you!

10/10 有夠讚

Mikinzi

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Anne Johnson, GM 於 2023年10月5日回覆
Thank you so much for your feedback! We appreciate your business.

8/10 不錯哦

Mariah

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Anne Johnson, GM 於 2023年10月1日回覆
We appreciate your business!

8/10 不錯哦

Sabrina

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Anne Johnson, GM 於 2023年9月27日回覆
Thank you so much for booking the Palladian Hotel. We hope to welcome you back.

2/10 很糟糕

Alec J

親子旅遊
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
The staff was openly hostile toward us during check in.
於 2023 年 9 月住了 1 晚
Anne Johnson, GM 於 2023年9月25日回覆
Alec, I want to express my sincere regret that our partnership didn't work out as we had hoped. Our team made every effort to provide you with the best possible service, despite the challenges posed by your expressed dissatisfaction. Unfortunately, there were instances of incivility and disrespect towards our staff, which made it difficult to maintain a positive working relationship. It's evident that there were mutual difficulties in communication and collaboration. I genuinely wish you the best in your future endeavors.

2/10 很糟糕

Olena

於 2023 年 9 月住了 1 晚
Anne Johnson, GM 於 2023年9月18日回覆
I'm so sorry that we missed the mark here. I do hope we get a chance to make it up to you.

10/10 有夠讚

Katherine

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff is extraordinary. It’s been 15 yrs since I’ve stayed at a Kimpton Hotel - I forgot how amazing they are!
於 2023 年 9 月住了 1 晚
Anne Johnson, GM 於 2023年9月18日回覆
Aw thank you so much! We appreciate you choosing to stay with us.

8/10 不錯哦

Karen，olympia

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Anne Johnson, GM 於 2023年9月18日回覆
Thank you Karen!

6/10 一般般

Ann

於 2023 年 9 月住了 1 晚
Anne Johnson, GM 於 2023年9月18日回覆
I'm sorry we missed the mark. I do hope you'll give us another chance.