Hi Kwok, thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience caused by the noise you experienced during your stay. Please be assured that we are actively looking into ways to address this concern and enhance our guests' overall experience.We hope to have the opportunity to welcome you back and provide you with an improved and more comfortable stay.

Thank you for staying with us. We appreciate the feedback!

Thank you so much for you feedback. We will be addressing your concerns.

Thank you so much for you feedback. We hope to see you again when you are in Seattle.

Thank you so much for your feedback. We hope to see you back when you are in Seattle.

Hi Alli6, we truly appreciate your feedback. I'm sorry to hear about the maintenance and cleanliness issues you encountered in your room. Please know that this is not reflective of our usual standards, and we take your comments seriously. Our team is dedicated to promptly addressing any maintenance issues and ensuring that every room is thoroughly cleaned and prepared for our guests' arrival.We strive to ensure that all fees, including destination fees, are clearly communicated to guests during the booking process. Your feedback is valuable, and we will review our procedures to ensure that this information is more prominently displayed on all booking platforms.If there's anything else you'd like to share or if there's anything we can do to make this right, please don't hesitate to reach out to us directly. Thank you and safe travel.

Hi Tiffany, I appreciate your concern and want to assure you that the safety and well-being of our guests are our top priorities. We take security very seriously, and our 24/7 security team is dedicated to maintaining a safe environment for all guests. Additionally, we are actively collaborating with local authorities to address any issues that may arise in the surrounding area. Your feedback is invaluable as we continue to enhance our efforts to ensure a positive experience for everyone who stays with us. Thank you for bringing this to our attention.

Thank you for your kind words Ruben! We hope you will come back and stay with us again.

Hi Secil, Thank you for your feedback. We apologize for any cleanliness and facility issues you encountered. Your comments will be addressed promptly to improve our guests' experiences. We hope to welcome you back soon for a better stay.

Thank you for your review Brittany, travel safe!

Hi Kevin, thank you for your review and feedback. We apologize for any inconvenience you experienced in accessing the services provided by our hotel. We will investigate the issue with our TV system to ensure that all advertised services are easily accessible to our guests. We hope to have the opportunity to welcome you back and provide a seamless stay in the future.

Hi Masahito, thank you for your positive feedback regarding our convenient location and the hospitality of our staff during your check-in experience. We are delighted to hear that you found our team to be accommodating and welcoming. Your kind words serve as motivation for us to continue providing excellent service to all our guests. We look forward to welcoming you back for another pleasant stay in the future.

Hi Mitch, thanks for the positive feedback. We welcome you back for another great stay with us.

Hi Wen-Chi, thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be simple and clean. However, we apologize for any inconvenience caused by the lighting. We'll take your comments into consideration when there is a renovation project in the future. We appreciate your valuable input and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.

Hi Cristal, we are so glad that you like our property. We hope to welcome you back for another wonderful stay experience in the future.

Hi Kelly, we're thrilled to hear that you found our staff members to be great during your stay. Regarding the parking charges, we apologize for any confusion caused. Our parking rate is listed on the booking site when you book the room with us, and the price is not included in the room price. We are happy to explain to you about more details. Thank you for bringing this to our attention, and we hope to welcome you back for a more seamless experience in the future.

Hi Martin, thank you for your review! We're delighted to hear that you enjoyed our hotel's convenient downtown location. We hope you had the chance to explore the area and indulge in some great coffee. We cannot wait to welcome you back for another enjoyable stay soon!

Hi Brain, we sincerely apologize for the inconveniences you experienced during your stay. Rest assured, we are taking immediate steps to investigate and rectify these issues to ensure a more seamless experience for our guests in the future. Your feedback is invaluable to us, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you back for a much-improved stay in the near future.

Thank you Laurie for your positive feedback, we are happy to hear that you enjoy your stay with us!

Thank you Stephanie for the positive feedback!

Hi Sunthalee, thank you for sharing your experience with us. We apologize for the inconvenience with the tub and sliding door. Your feedback will be addressed promptly to our engineering team. We hope to welcome you back for an even better stay in the future.

Thank you for your compliment, Mary!

Hi Erika, thank you for taking the time to share your feedback with us. We're glad to hear that you found our property nice. Your comments will be shared with our management team for further consideration. We hope to see you back soon in the near furture.

Thank you for your positive review, we hope to welcome you back for another wonderful stay with us!

Hi Mark, thank you for taking the time to share your feedback with us. We appreciate your input, and we apologize for any inconvenience you experienced with the A/C regulation. Our team will look into this matter to ensure a more comfortable stay for our guests who prefer cooler room temperatures. We hope to welcome you back in the future for an improved experience.

Hi Brandon, we are thrilled to hear that you enjoyed your stay with us. We are looking forward to seeing you again soon!

Thank you for your positive review, we hope to welcome you back for another wonderful stay with us!

Hi Joseph, we appreciate your positive feedback and glad you enjoyed your stay with us! We hope to see you back soon.

Hi Carlie, thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay, and we appreciate your understanding.We have passed on your detailed concerns regarding the phone, lack of heat, and the delayed maintenance response to our Guest Service team and Engineering team for further investigation. Your comfort is our top priority, and we regret that we fell short in providing you with a warm and pleasant stay. We understand the importance of a functional room and appreciate your patience. Please know that your feedback is taken seriously, and we are committed to making the necessary adjustments to prevent such issues in the future. We have also taken steps to ensure better communication and responsiveness in case of similar situations.We would love the opportunity to make it up to you, and if you decide to stay with us again, we will do our utmost to provide you with the excellent service you deserve.

Thank you for your positive review, we hope to welcome you back for another wonderful stay with us!

Thank you Yiyang, we look forward to welcome you back to stay with us again!

Hi Ehssan, Thank you for your recent review. We appreciate your feedback, and we would love to hear more about your experience to better understand and address any concerns you may have. Feel free to share additional details or specific areas where we can enhance your experience. We are committed to ensuring our guests have a positive stay and appreciate your input.

Dear guest, thank you for taking the time to share your feedback with us. We appreciate your kind words about our hotel, rooms, and staff.We apologize for any inconvenience you experienced with the noise from neighboring rooms. We understand the importance of a peaceful stay and will explore ways to address any potential sound disturbances in the future.Regarding your second concern about the homelessness around the hotel, we share your empathy for those facing challenging circumstances. We are actively working to engage with local initiatives to contribute to solutions that address homelessness in our community. Your feedback is valuable as we strive to create a positive and comfortable environment for all our guests.We hope to have the opportunity to welcome you back and provide an even more enjoyable experience in the future.

Thank you for your positive review, we hope to welcome you back for another wonderful stay with us!

Thank you Daniel for your positive review! We hope to welcome you back for another stay with us!

Hi Justin, thank you for your wonderful review! We're delighted to hear that our central location, spacious rooms, and attentive staff made your stay enjoyable. If you have any additional feedback or suggestions, feel free to share. We look forward to welcoming you back in the future!

Thank you for your positive review! We're thrilled to know you enjoyed our great location and service. If you have any further comments or if there's anything specific you loved about your stay, we'd love to hear it. We appreciate your feedback and hope to welcome you back soon!

Hi Caitlin, thank you for your kind words! We're pleased to hear that you found our service great and our rooms comfortable. If there's anything specific you appreciated or if you have any suggestions for improvement, feel free to share. We look forward to hosting you again in the future!

Hi Kaili, thank you for sharing your feedback. We're glad to hear that you enjoyed your room, but we apologize for the inconvenience caused by the noise from the Elephant restaurant. We take your comments seriously and will address this matter with the necessary parties to ensure a more comfortable stay for our guests in the future. If there's anything else you'd like to share or discuss, please feel free to reach out. We hope to have the opportunity to welcome you back for an improved experience.

Hi Christopher, thank you for taking the time to share your feedback with us. We appreciate your understanding and want to sincerely apologize for the oversight in your room. Your experience does not reflect our usual standards, and we are addressing this issue with our housekeeping team to ensure it doesn't happen again. We're glad to hear that our front desk attendant was helpful during your stay. We value your input, and we hope to have the opportunity to welcome you back for an improved and seamless experience.