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We crashed there for a night before an early flight. Overall, it's a basic place but we didn't really expect any thrills. My problem was that the non-carpeted area in the room felt tacky. I took a quick swipe with a wet towel and it came back visible soiled. It was icky to walk on it after getting out of the shower.
A little disappointed in the breakfast options--not too many, unless you like burritos-- and quite pricey.
Otherwise, staff was VERY nice and Extremely helpful!
Beth
Stayed 2 nights in May 2024
Response from DW on 2024/5/20
Thank you for your comments.
4/10 Poor
Irene
Traveled with family and small children, Traveled with family
2024/5/17
Disliked: Staff & service
Poor service too expensive
Irene
Stayed 1 night in May 2024
Response from DW on 2024/5/20
We apologize for any inconvenience.
4/10 Poor
Michelle
Traveled with partner
2024/5/17
Disliked: Cleanliness
They didn’t change dirty towels or restock coffee. Room had stains in furniture and broken furniture. It was very conveniently located for us but for the price we paid I expected it to be clean.
Michelle
Stayed 2 nights in May 2024
Response from DW on 2024/5/17
Thank you for your comments. We appreciate the time you have taken to let us know where we can best improve our services. Have safe travels in the future.
Perfect airport stay ! Lovely room , quiet , fabulous ; helpful Staff! Great transportation ! Totally satisfied and great , reasonable rate ! Extremely well run hotel!!
Neva
Stayed 1 night in May 2024
Response from DW on 2024/5/6
Thank you for taking the time to let us know how were doing.
10/10 Excellent
enrique
2024/5/5
Liked: Cleanliness, amenities
Very clean and close to the airport.
enrique
Stayed 1 night in May 2024
Response from DW on 2024/5/6
Thank you for your comments.
8/10 Good
Jon
2024/5/3
Liked: Property conditions & facilities
Jon
Stayed 1 night in Mar 2024
Response from DW on 2024/5/6
Thank you
6/10 Okay
Hemmily
2024/5/3
Disliked: Staff & service
There was noice from other guests on the same floor until early in the morning. Staff not helpful at all, the lady said she was alone and I walked downstairs immediately and they were 2 at the front desk, they just didn’t want to be bothered.
Well appointed, clean room. Staff was excellent when we checked in, and the shuttle to the airport was close and convenient. Again, shuttle driver was very helpful.
Andrew
Stayed 1 night in Apr 2024
Response from DW on 2024/5/3
Thank you for your comments
8/10 Good
yon, ninilchik
2024/5/1
All good except restaurant closed to early. No continental breakfast ☹️
Very accommodating. Offered ride to restaurants. Clean and quiet.
I recommend.
yon
Stayed 1 night in Apr 2024
Response from DW on 2024/4/22
Thank you for taking the time to let us know how were doing
6/10 Okay
Serena
2024/4/18
Disliked: Property conditions & facilities
The airport shuttle service was very convenient and this was a pet-friendly hotel which is why we chose it. The facility has a very odd layout and we were put in the farthest room from the entrance, but the room itself was very clean and the staff was nice.
Serena
Stayed 1 night in Apr 2024
Response from DW on 2024/4/22
Thank you for your comments. We appreciate the time you have taken to let us know how we're doing.
A great value stay. Everything I needed and comfy bed. The Shuttle even took me to convenience store.
Deborah
Stayed 1 night in Apr 2024
Response from DW on 2024/4/12
Thank you for your comments. We appreciate the time you have taken to let us know how we're doing.
6/10 Okay
helmut
2024/4/10
Liked: Cleanliness
Disliked: Property conditions & facilities
Close to airport, cheap but basically a budget choice.
helmut
Stayed 1 night in Apr 2024
Response from Perry Wall GM on 2024/4/11
Thank you for your comments. I appreciate the time you have taken to let us know where we can best improve our services. Have safe travels in the future.
8/10 Good
Nancy, Everett
2024/4/7
Liked: Cleanliness, staff & service
The hotel is very close if you are walking from the airport or light rail station. It's a bit run down and outdated compared with more expensive hotels, but perfectly adequate if you just need a decent night's sleep.
Nancy
Stayed 1 night in Apr 2024
Response from DW on 2024/4/9
Hi, could we pls add a baby sleeping crib to this reservation. Thx!
The bathroom in our room was terribly stinky - to the point where a bag we left in there over night came home smelling like sewage! The carpet in the room also felt damp and dirty and there were clumps of hair in the counter when we checked in. Overall, it was cheap and close to transit but those were the only real positives unfortunately.
Linda
Stayed 1 night in Mar 2024
Response from DW on 2024/4/1
Thank you for taking the time to let us know how were doing. We apologize for any inconvenience. This will be addressed.
4/10 Poor
Tim, Richland
Traveled with family
2024/3/30
Liked: Cleanliness
Disliked: Property conditions & facilities
The toilet in our room ran all night long and when I bought it up to the front desk all they said sorry. I was hoping that they would offer me another night or something else.
Tim
Stayed 1 night in Mar 2024
Response from DW on 2024/4/1
Thank you for taking the time to let us know how were doing. We apologize for any inconvenience. This will be addressed.