開放式客房, 2 張標準雙人床, 非吸煙房 | 書桌、熨斗/熨衣板、免費無線上網

西雅圖雷德蒙德美洲長住套房飯店的評分

2.5 out of 5

評論

7.4

不錯哦

10 分,有夠讚;340 則評論中有 129 則" "
8 分,不錯哦;340 則評論中有 78 則" "
6 分,一般般;340 則評論中有 47 則" "
4 分,不太好;340 則評論中有 43 則" "
2 分,很糟糕;340 則評論中有 43 則" "

7.8/10

整潔度

7.8/10

員工素質

6.8/10

設施服務

7.6/10

住宿環境和硬體

7.4/10

環保程度

評論

10/10 有夠讚

wa

於 2024 年 3 月住了 1 晚

2/10 很糟糕

jinhua

於 2023 年 12 月住了 4 晚

10/10 有夠讚

Sheng Fang

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
很乾淨。有廚房 大冰箱 很方便。
於 2023 年 1 月住了 1 晚
Hotel Management 於 2023年1月31日回覆
Dear Sheng, All of us here at Extended Stay America are thrilled to know you loved your time with us! We provide our guests with the perfect home away from home, and we are glad you agree! We appreciate you mentioning how convenient it is to have a full kitchen in your suite, as this is an essential feature for many of our travelers. Thank you for sharing your generous compliments. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely,Hotel Management

4/10 不太好

Chieh-Jen

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 9 月住了 1 晚

10/10 有夠讚

YUNYUN

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 3 月住了 1 晚

2/10 很糟糕

??

於 2022 年 3 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質和設施服務
very nice. Great experience
於 2021 年 7 月住了 1 晚
Hotel Management 於 2021年7月21日回覆
Thank you for making Extended Stay America a part of your travel plans. We are thrilled you thoroughly enjoyed your stay and that you were happy with our service and accommodations. We appreciate your review and look forward to seeing you at your second home. Sincerely, Hotel Management

2/10 很糟糕

真實旅客

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I paid for five days and stayed for two days.
於 2021 年 2 月住了 5 晚
Hotel Management 於 2021年3月3日回覆
Thank you for taking the time to review your stay. We are sorry your visit was not as per your expectations and regret the inconvenience caused while you were here. We wish we had the opportunity to address any issue while you were here as we would have done our best to ensure you were comfortable. It is unfortunate that you had to leave us earlier than anticipated, but we hope you will consider giving us another chance to redeem ourselves. Sincerely, Hotel Management

4/10 不太好

ansyL a

團體旅遊
喜歡:住宿環境和硬體
不喜歡:員工素質和設施服務
叫服务员打扫说不是她的工作 让换毛巾态度很差 前台的工作人员蛮好的 就是一个清洁卫生的很瘦的扎马尾的印度妹子 真的差死了 还有很多蜘蛛在房间
於 2019 年 9 月住了 2 晚
Hotel Management 於 2019年9月14日回覆
We offer our sincere apologies for the poor service you received from our associates and the cleanliness issue you had in your room. The incident mentioned in your review concerns us a lot. Therefore, we have shared your feedback with the entire team, and we will take the appropriate steps to prevent these issues from happening again. Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 6 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 8 月住了 1 晚

8/10 不錯哦

Bridget

喜歡:整潔度和員工素質
於 2024 年 5 月住了 6 晚

10/10 有夠讚

Elena

商務旅客, 家庭旅遊
Very nice and clean
於 2024 年 5 月住了 1 晚

6/10 一般般

Gurpreet

不喜歡:設施服務
Breakfast "Included" are mini muffins, protein bars and coffee. That is it. Toiletries included are only hand soap and shampoo. Dishes are provided per request but not even a sponge to wash them. Room cleaning is only once a week, if you want more, you have to pay for it. TV does not support any streaming services or casting. Gone are the days when customer was the king and customer service was the differentiator. This is a very very very basic hotel.
於 2024 年 4 月住了 5 晚
Hotel Management 於 2024年5月4日回覆
Dear Gurpreet, We apologize for falling short of your expectations during your recent stay with us. We understand your disappointment with the limited breakfast options and amenities provided. Your feedback is important to us, and we will review our offerings to ensure they better meet the needs of our guests. Additionally, we apologize for any inconvenience regarding our room cleaning policy and TV services. Please know that we are continuously working to enhance our services and facilities to provide a more satisfying experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay in the future.Sincerely,Hotel Management

10/10 有夠讚

Aaron

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Not a lot of frills, but clean, comfortable and had everything I needed. Great deal for the price.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年5月3日回覆
Dear Aaron, We are delighted you enjoyed your stay at our Extended Stay America and were impressed with our clean, comfortable, and well-equipped suites. Our goal is to provide excellent value for a home-like stay, and we're glad you appreciated it. Thank you for choosing to stay with us, and we hope to welcome you back soon!Sincerely, Hotel Management

10/10 有夠讚

Edmund lichun

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved the idea of a split mini wall divider between beds as private space. Wish the furniture would be more practical.
於 2024 年 4 月住了 3 晚

6/10 一般般

Ming Chun

家庭旅遊
The sofa bed in the deluxe king suite was filthy with unknown crumbs on the sheets when we pull out the sofa. We had to change to a two double bed room.
於 2024 年 4 月住了 5 晚
Hotel Management 於 2024年4月24日回覆
Dear Ming, We apologize for any inconvenience you experienced during your stay. Our team strives to ensure all accommodations are clean and comfortable for our guests. If you encounter any issues with your room, we are always here to assist you in finding a suitable solution, such as changing to a different room type. Your feedback is valuable to us, and we appreciate you bringing this to our attention. We hope to welcome you back for a more enjoyable experience in the future.Sincerely,Hotel Management

10/10 有夠讚

Nadira,Troy

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was lovely. Clean and modern. It felt like a mini apartment. Had a full kitchen and the beds were also comfortable.
於 2024 年 3 月住了 1 晚

6/10 一般般

Babak

於 2024 年 4 月住了 2 晚

10/10 有夠讚

Hope

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Julie

喜歡:整潔度、員工素質和住宿環境和硬體
Nice short stay.
於 2024 年 3 月住了 2 晚
Hotel Management 於 2024年4月2日回覆
Dear Julie, We are thrilled you had a pleasant short stay at Extended Stay America! Your satisfaction is our priority, and we are delighted you enjoyed your time with us. Thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable experience in the future.Sincerely,Hotel Management

10/10 有夠讚

Julian

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Good location
於 2024 年 3 月住了 8 晚
Hotel Management 於 2024年3月20日回覆
Dear Julian, We are delighted you appreciated our convenient location! At Extended Stay America, we strive to provide a comfortable and accessible experience for all our guests. Should you need anything else during your stay, please do not hesitate to let us know. We look forward to welcoming you back soon!Sincerely,Hotel Management

6/10 一般般

BETTY

喜歡:員工素質
於 2024 年 3 月住了 3 晚

6/10 一般般

RUSLAN

家庭旅遊, 親子旅遊
喜歡:整潔度和住宿環境和硬體
Would do it again
於 2023 年 12 月住了 1 晚
Hotel Management 於 2024年2月20日回覆
Dear RUSLAN, Thank you for taking the time to review your visit. We hope your stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Sincerely,Hotel Management

4/10 不太好

Robert

團體旅遊
喜歡:整潔度和客房舒適度
於 2024 年 2 月住了 4 晚

6/10 一般般

Tami,Port Angeles

於 2024 年 2 月住了 2 晚

10/10 有夠讚

Ashley

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月14日回覆
Dear Ashley, Thank you for choosing Extended Stay America and your fantastic review. We take pride in offering outstanding service to all our guests, and we are glad to know our team exceeded your expectations. We appreciate all of your feedback and look forward to your next visit. All the best.Sincerely,Hotel Management

10/10 有夠讚

John

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room was very clean and more up to date than other ESA properties I have stayed at.
於 2024 年 2 月住了 1 晚

6/10 一般般

YUN LIEN

商務旅客
於 2024 年 1 月住了 2 晚

8/10 不錯哦

Jonathan

喜歡:整潔度和員工素質
於 2024 年 1 月住了 9 晚

8/10 不錯哦

Sujo,Kenmore

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚

10/10 有夠讚

chris

於 2024 年 1 月住了 1 晚

8/10 不錯哦

Stephanie

喜歡:整潔度和住宿環境和硬體
easy access off of freeway in a quite neighborhood. plenty of free parking.
於 2023 年 12 月住了 1 晚
Hotel Management 於 2024年1月12日回覆
Dear Stephanie, Thank you for your recent stay at Extended Stay America. Our goal is to offer a relaxing, carefree stay to our guests, and we are glad you could appreciate all that we have to offer, most notably the free parking. Our guests frequently mention that they like our excellent location close to the freeway, and we are happy this was your experience as well. We are devoted to making every guest's stay memorable, and we hope to have the opportunity to do so again soon!Sincerely,Hotel Management

10/10 有夠讚

Beverly

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and comfy.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Neftali

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Genet

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Jim

商務旅客, 家庭旅遊
喜歡:設施服務
Easy check in, we had an issue with the tv, but were quickly taken care of!
於 2023 年 12 月住了 1 晚
Hotel Management 於 2023年12月19日回覆
Dear Jim, We are delighted you found our check-in service seamless and enjoyable. Providing a smooth and efficient arrival process is our top priority, and it's always rewarding to know that our efforts have made a difference in your stay. We are also pleased that our staff resolved the issue regarding the television to your satisfaction. Your feedback is greatly appreciated and serves as motivation for our team to maintain the highest standards of service. We hope to see you again soon at Extended Stay America.Sincerely,Hotel Management

10/10 有夠讚

Garreth

於 2023 年 12 月住了 2 晚

10/10 有夠讚

James

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

2/10 很糟糕

Ramanjit,Kent

不喜歡:整潔度、員工素質和住宿環境和硬體
Never again
於 2023 年 12 月住了 1 晚
Hotel Management 於 2023年12月13日回覆
Dear Ramanjit, Thank you for choosing us and sharing your remarks. Our team strives to ensure each guest has a perfect stay, so we regret not providing you with one. We are sorry for the issues that impacted your time. Our front desk team is available to help you, but we will check what went wrong. Also, we will discuss with our housekeeping to double-check the room before delivery. Please return to enjoy the outstanding service we typically provide.Sincerely,Hotel Management

10/10 有夠讚

VLADIMIR

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 6 晚

4/10 不太好

Colleen,Renton

商務旅客, 家庭旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
Very mediocre and strange. Feels like apartment turned into motel. It was clean but very outdated
於 2023 年 12 月住了 1 晚
Hotel Management 於 2023年12月6日回覆
Dear Colleen, Thank you for taking the time to review your experience with us. We apologize for the inconvenience you faced during your stay. Your feedback regarding our accommodations will be shared with the appropriate individuals as we plan for future upgrades. In the meantime, we will continue providing outstanding hospitality and clean, comfortable rooms for our guests. We appreciate our guest's valuable feedback as we continually strive to enhance and maximize our guest services. We hope to welcome you back on a future visit.Sincerely,Hotel Management

8/10 不錯哦

YUEHAO

喜歡:員工素質
not bad
於 2023 年 11 月住了 1 晚

4/10 不太好

azmeena,ALTAMONTE SPRINGS

喜歡:整潔度
不喜歡:員工素質
housekeeping service is poor
於 2023 年 11 月住了 2 晚
Hotel Management 於 2023年11月22日回覆
Dear azmeena, Thank you for sharing your feedback following your recent stay at our hotel. We apologize for the disappointment you encountered with our housekeeping service. Your feedback is greatly appreciated as it allows us to improve our guest experience. We will address these concerns appropriately and sincerely regret any inconvenience you experienced. We hope you will consider staying with us again so we can demonstrate the hospitality we are known for and that you deserve.Sincerely,Hotel Management

10/10 有夠讚

Aimee L

寵物同遊, 家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Very friendly staff, clean, easy and affordable. Minutes from food and freeways.
於 2023 年 11 月住了 1 晚
Hotel Management 於 2023年11月21日回覆
Dear Aimee L, Thank you for the wonderful review of Extended Stay America. We are thrilled to read about your stay and how much you enjoyed our clean room and convenient location at an affordable price. Our staff works hard to deliver a great experience for our guests, and we appreciate you recognizing our efforts. Thank you again; we look forward to hosting you on your next visit.Sincerely, Hotel Management

10/10 有夠讚

Nectaly

於 2023 年 11 月住了 1 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:客房舒適度
Baxk pain
Everything was great except the beds. They were extremely uncomfortable. They were full size beds and had deep indentations which caused back pain.
於 2023 年 11 月住了 1 晚

6/10 一般般

Mathew

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Kongfuechi

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice Stay
Super clean and quiet. Felt very safe! Rooms looked remodeled!
於 2023 年 11 月住了 2 晚
Hotel Management 於 2023年11月12日回覆
Dear Kongfuechi, We're delighted to read you had a seamless stay at our hotel! Thank you for highlighting the cleanliness, quiet atmosphere, and relaxing rooms at Extended Stay America. Ensuring our guests feel safe and comfortable is our top priority. We appreciate your positive feedback and look forward to welcoming you back for another seamless stay. Sincerely,Hotel Management

8/10 不錯哦

Anthony

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 2 晚