大廳

西雅圖塔科瑪機場凱富套房飯店的評分

3 out of 5
西雅圖塔科瑪機場凱富套房飯店
19333 International Blvd, SeaTac, WA

評論

7.6

不錯哦

10 分,有夠讚;1006 則評論中有 369 則" "
8 分,不錯哦;1006 則評論中有 297 則" "
6 分,一般般;1006 則評論中有 177 則" "
4 分,不太好;1006 則評論中有 86 則" "
2 分,很糟糕;1006 則評論中有 77 則" "

8.0/10

整潔度

8.4/10

員工素質

7.6/10

設施服務

7.4/10

住宿環境和硬體

7.6/10

環保程度

評論

10/10 有夠讚

Mushi

情侶出遊
喜歡:設施服務
各方面都很棒
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月15日回覆
Dear Mushi,Thank you for your review and for giving us a perfect rating! We're thrilled you thoroughly enjoyed your experience here at Comfort Inn & Suites Sea-Tac Airport, and we hope you return soon.

8/10 不錯哦

Lena

親子旅遊
喜歡:員工素質和設施服務
Spent 8night there. Front desks and other staffs are very friendly and helpful. Shuttle bus available from 4:40am. Which is wonderful. The floor mat has some odor. My 5months baby developed eczema on both legs the fourth day. Then both cheeks last day and it got really bad later. I am not sure if it has something to do with the bedding. So not recommend for babies.
於 2022 年 3 月住了 8 晚
General Manager 於 2022年4月7日回覆
Dear Lena, Thank you for allowing us to host your family at Comfort Inn & Suites Sea-Tac Airport. We're so pleased our friendly service and reliable shuttle bus met your needs. However, we're sorry to hear about your baby and hope the eczema is better now. Many thanks for reaching out, and we wish you safe travels.

6/10 一般般

真實旅客

家庭旅遊
很簡單尚稱乾淨的飯店,隔音很差,清晨樓上的房客走動時,步伐聲及開關門的聲音大到把我吵醒。
於 2019 年 9 月住了 1 晚

10/10 有夠讚

yunxia

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 1 晚
Front Desk Agent 於 2019年9月29日回覆
Thank you for choosing Choice Hotels.

6/10 一般般

Marita

商務旅客, 家庭旅遊
不喜歡:員工素質和住宿環境和硬體
I got a ugly room, had a argue about a better room!! Wait a hold 30 minutes just to change it!!!!
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Donna,Longview

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Reasonable price, friendly staff, and shuttle to airport. Short walk to restaurants- perfect for stay before early am flight
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月22日回覆
Dear Donna,Thank you for your fantastic review! We're delighted you found our prices reasonable, enjoyed our friendly staff, and appreciated the shuttle service. It's great to know our location suited your needs perfectly. We look forward to welcoming you back to Comfort Inn & Suites Sea-Tac Airport for another excellent stay!

8/10 不錯哦

Sonny & Barb

情侶出遊
喜歡:設施服務
Very noisy. You can hear everything. Even the floors don't have very much needed sound padding.
於 2024 年 5 月住了 2 晚
General Manager 於 2024年5月22日回覆
Dear Sonny,Thank you for choosing to stay with us at Comfort Inn & Suites Sea-Tac Airport. While we're glad to receive the high rating, we're disappointed to learn there were aspects where we fell short of expectations. We offer our sincere apologies for any disturbance you experienced in your room and for any inconvenience this may have caused you. Nevertheless, we hope this didn't detract too much from your overall trip. The pleasure was all ours, and we hope you'll choose to visit us again in the future.

8/10 不錯哦

Sonny & Barb

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
For the price there is always pros and cons. These days you have to find value in the things you need. We are retired and live on a fixed income, so thx for filling this void when we take the risk of traveling.
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月21日回覆
Dear Sonny & Barb,We were delighted to welcome you to Comfort Inn & Suites Sea-Tac Airport during your recent visit. We're glad to hear you had a pleasant experience and that you appreciated our affordable rates. We understand how important value and comfort are for our guests, and we're happy that we were able to provide both of these during your visit. Thank you for your kind comments, and we hope to have the opportunity to welcome you back on another occasion.

4/10 不太好

Sarah

不喜歡:設施服務
People above me stomped til 4 am. No towels
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月21日回覆
Dear Sarah,We are sincerely sorry to hear about your recent stay with us. It is disappointing to know you experienced noise disturbances from other guests, as we understand how this can affect a restful stay. Please know our friendly front desk team is always available to address such issues if they arise. Furthermore, we apologize for the lack of towels, and we'll be sure to focus our efforts in this regard moving forward. Thank you for being our guest, and we hope to welcome you back in the future for a much-improved experience.

8/10 不錯哦

Nathalie

喜歡:住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Nabor

喜歡:整潔度、員工素質和住宿環境和硬體
Está bien lo mejor el parque de a lado
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月21日回覆
Dear Nabor,Thank you for your feedback! We're glad you enjoyed our location and that the park nearby made your stay even better. We hope to welcome you back to Comfort Inn & Suites Sea-Tac Airport for another pleasant stay in the future.

10/10 有夠讚

Roberta

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Paola

不喜歡:整潔度
Yu
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月20日回覆
Dear Paola,Thank you for staying with us at Comfort Inn & Suites Sea-Tac Airport. If there is anything we could have done to earn five stars, please do not hesitate to let us know.

2/10 很糟糕

Dajae

不喜歡:員工素質
於 2024 年 5 月住了 1 晚

6/10 一般般

Edwin

喜歡:員工素質
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Charles

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect stop over on our way to Anchorage
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月18日回覆
Dear Charles,We are thrilled to read our hotel was a perfect layover location on your way to Alaska! Thank you for choosing Comfort Inn & Suites Sea-Tac Airport, and should your adventures bring you back to the area, we look forward to hosting you again!

4/10 不太好

Xinpeng,Richmond

於 2024 年 5 月住了 1 晚

10/10 有夠讚

Irshaad

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Rooms were clean and comfortable. Slept well! Nice, friendly staff! Breakfast was good enough. Shuttle worked out well. Would stay again and recommend same!🙂
於 2024 年 5 月住了 2 晚
General Manager 於 2024年5月18日回覆
Dear Irshaad,Thank you for your wonderful feedback! We're pleased you found our rooms clean and comfortable and enjoyed the friendly team. It's also great to know our breakfast and shuttle service met your needs. We appreciate your recommendation and look forward to welcoming you back to Comfort Inn & Suites Sea-Tac Airport!

6/10 一般般

Angela

喜歡:員工素質
The first room I had had dirty sticky foot prints on floor. Staff was wonderful trying to make it right Also the shuttle was full at the time I needed originally and over full for the time I signed up for. I was late getting to airport and almost missed my flight. The driver complained he would get a ticket if he got pulled over.
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月18日回覆
Dear Angela,Thank you for your feedback. We're delighted to hear our team was excellent in assisting you, but we're concerned about the cleanliness and shuttle issues you encountered. Your comments are valuable and will help us improve our services. We hope to have another opportunity to provide you with a more seamless experience in the future.

8/10 不錯哦

Tejna

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good hotel for an overnight stay which I did
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月18日回覆
Dear Tejna,Thank you for choosing Comfort Inn & Suites Sea-Tac Airport for your overnight stay. We're glad to hear that you found it suitable for your needs, and we hope to have the pleasure of welcoming you back for another comfortable stay.

10/10 有夠讚

Sarika

喜歡:整潔度、員工素質和住宿環境和硬體
Great spot. Close to restaurants and airport. Shuttle to airport then light train to downtown was easy. Parking and breakfast included for the stay is a bonus. Will definitely come back.
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月17日回覆
Dear Sarika,Providing convenience and comfort are two of our top priorities, so we're happy to hear your stay here was a fantastic one! Thank you for highlighting our fantastic location, complimentary breakfast, and included parking. It was a pleasure having you here at Comfort Inn & Suites Sea-Tac Airport, and we look forward to your return!

6/10 一般般

Austin

商務旅客
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Terrible staff. No guidance on where the gym, local dining, ice machines etc are , nor how to access WiFi, or where breakfast is served in the mornings.Overall terrible hospitality all and all! Did not feel WELCOMED here at this property. DO NOT BOOK HERE!!! Save your money.
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月17日回覆
Dear Austin,We're saddened to hear you did not enjoy your stay. Please accept our apologies for any concerns about the service you received, and we'll speak with our staff about your comments. It's important to us that all our guests feel welcome, and we'd appreciate the chance to provide you with more hospitable accommodations.

2/10 很糟糕

Teresa

不喜歡:員工素質
The worst
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月16日回覆
Dear Teresa,Guest satisfaction means everything to our team, so we're sorry to hear about concerns during your stay. To better address specific issues, we encourage you to reach out to us with additional information about how we could have improved your visit. We're grateful for your time and wish you safe and happy travels.

10/10 有夠讚

Bonnie

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to airport
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月16日回覆
Dear Bonnie,We enjoyed hosting you at Comfort Inn & Suites Sea-Tac Airport. It's wonderful that our convenient location near the airport worked well for your stay! Come back soon.

10/10 有夠讚

Preeti

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

8/10 不錯哦

MARISELA

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I really liked the staff very nice and friendly
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月15日回覆
Dear Marisela, Thank you for being our guest at Comfort Inn & Suites Sea-Tac Airport and sharing your review. Our team is dedicated to serving our guests with friendliness and hospitality, so we're thrilled we could make your stay so enjoyable. It would be our pleasure to welcome you back the next time you're in the area!

6/10 一般般

POLLY

喜歡:員工素質
The front desk attendant was super friendly and check-in was a breeze. The room was outdated and old damages were just “bandaged” if you know what I mean. The bed was very squeeky. The parking lot is very cramped and large pickup trucks were allowed to park in the covered parking area, which is labeled “compact”, so two spots were taken up by those trucks. I didn’t want to park in the upper area because there were two men just wandering around and there wasn’t a lot of light. I didn’t feel safe getting out of my car. So, I crammed my car in the only spot left in the covered, well-lit area and could barely get out of my car.
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月15日回覆
Dear Polly,Thank you for sharing your experience with us. We're pleased you found the front desk attendant super friendly and check-in easy. However, we apologize for the challenges you encountered with your room and parking. Your comfort and safety are our top priorities, and we're disappointed that we fell short of meeting your expectations. We'll address these concerns with our team to ensure improvements are made swiftly. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

6/10 一般般

Mark

於 2024 年 5 月住了 1 晚

4/10 不太好

Aleksandar

商務旅客
不喜歡:設施服務和住宿環境和硬體
Old hotel with wooden construction, when someone walking above you can hear the ceiling creaking. The hallways has smell, the rooms have limited sunlight (small windows), also the fitness is located between the rooms and you can hear everything. Breakfast lounge is too small, seating capacity is for nearly 20 people, which is absurd for the size of this hotel.
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月13日回覆
Dear Aleksandar,All of your feedback is gratefully received. The upkeep of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. In addition, we apologize for any noise concerns during your stay. Our team will be sure to discuss all of your comments internally and make improvements where necessary. Thank you, and we hope you'll give us another chance soon.

10/10 有夠讚

J.D.

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Outstanding customer service
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月12日回覆
Dear J.D,Providing exceptional service is at the heart of what we do, and we're thrilled that you found our team's efforts outstanding. Your satisfaction is our top priority, and we can't wait to welcome you back to Comfort Inn & Suites Sea-Tac Airport for another exceptional experience.

10/10 有夠讚

Joyce

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

4/10 不太好

Christopher,Gatineau

喜歡:整潔度和員工素質
於 2024 年 5 月住了 1 晚

6/10 一般般

Robert

家庭旅遊
喜歡:員工素質
不喜歡:住宿環境和硬體
Parking spaces are very tight. Anything except a small car will not fit. Breakfast was average. Kitchen helper did a good job of keeping offerings supplied. Counter staff were friendly and helpful.
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月8日回覆
Dear Robert,Thank you for staying with us and letting us know about your experience. While we are delighted our friendly team provided the type of service we expect, we apologize for any inconvenience with our parking or breakfast. We are pleased you chose to stay with us, and we hope you will consider visiting again soon.

2/10 很糟糕

Anita

不喜歡:員工素質和住宿環境和硬體
Nothing was good! The courtesy bus doesn’t stop at bus stop at airport. I ran after it and it didn’t stop. Rooms are dingy and very noisy from plane noise and tram noise. No where to eat. Like every where in the USA service is terrible !
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月8日回覆
Dear Anita,We're deeply sorry to hear about your disappointing experience. We understand how frustrating it must have been to miss the courtesy bus and encounter noise disturbances in your room. Rest assured, we will address your comments with our team to seek ways to improve. Thank you for sharing your concerns with us, and we hope to have the opportunity to provide you with a more seamless stay in the future.

10/10 有夠讚

Selma

於 2024 年 5 月住了 1 晚

8/10 不錯哦

Karli

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Parking was difficult, we had to go to a different property to park which was a little worrisome in our rental.
於 2024 年 5 月住了 2 晚
General Manager 於 2024年5月7日回覆
Dear Karli,Thank you for your feedback. We trust you had an enjoyable stay overall, but we are disappointed to hear you had a less-than-satisfactory experience with parking. Your input will be shared internally, as we are always striving to enhance our guest experience where we can. We appreciate you sharing your thoughts, and we hope to welcome you back for a more seamless stay.

6/10 一般般

Jess

喜歡:整潔度和住宿環境和硬體
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Thomas

喜歡:設施服務和住宿環境和硬體
Close to Light Link Lake Angle
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月7日回覆
Dear Thomas,Thank you for visiting Comfort Inn & Suites Sea-Tac Airport. We're happy to hear that our location worked well for your trip! Please join us again!

4/10 不太好

Deja

家庭旅遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
No parking
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月3日回覆
Dear Deja,We apologize for any inconvenience caused by the lack of parking. Your feedback is important to us, and we'll explore options to improve the parking situation for our guests. Thank you for bringing this to our attention.

6/10 一般般

Jesse

商務旅客, 家庭旅遊, 親子旅遊
不喜歡:設施服務
The bedrooms were comfortable and nice loved the staff super nice but as you are walking down the hallway to your room you can hear people having sex very loudly which was very unconfutable with my kids.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年5月3日回覆
Dear Jesse,We're truly sorry for the discomfort you experienced during your stay. Your comfort and privacy are important to us, and we apologize for any disturbance caused by noise in the hallway. Thank you for bringing this to our attention, and we hope to have the opportunity to better accommodate you and your family on your next visit.

2/10 很糟糕

Myra

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Cindy

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very helpful in informing us on Airport wait conditions and making flights.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月1日回覆
Dear Cindy,Thank you for choosing Comfort Inn & Suites Sea-Tac Airport and for sharing your five-star review! It is wonderful to hear that our team was instrumental in your travel plans. We pride ourselves on attentive service and are delighted this was reflected during your visit. We look forward to welcoming you back soon for another seamless experience.

6/10 一般般

Laura

家庭旅遊
不喜歡:設施服務和住宿環境和硬體
Just stayed one night before heading home from the airport. The rooms were clean. The breakfast was very good...they had transportation available to several restaurants in the area,which was great...the property just needs some updating...there were no UBS plugs available, and our phones were very low on charge...our boarding passes were on our phone.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月1日回覆
Dear Laura,Thank you so much for taking time to share your experience with us. While we're pleased the cleanliness of our accommodations and delicious breakfast offerings were up to your standards, we're disappointed to hear we weren't able to deliver a five-star experience to you and your party. We value feedback from guests such as yourself, which we incorporate into any future improvement to improve the experience of future guests. We hope you will consider staying with us again soon as we work hard to grow as a destination.

8/10 不錯哦

Jimmy

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月1日回覆
Dear Jimmy,Thank you for your positive rating! We're thrilled you enjoyed your stay and found our hotel to your liking. We look forward to welcoming you back soon for another great experience at Comfort Inn & Suites Sea-Tac Airport.

8/10 不錯哦

Mike,Langley

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
They have 24/7 shuttles to and from the airport. Its great your stay before you fly.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月8日回覆
Dear Mike,Thank you for choosing Comfort Inn & Suites Sea-Tac Airport and for sharing your kind review. We are delighted our airport shuttle service was convenient for your stay and look forward to welcoming you back on future trips to the area.

8/10 不錯哦

Sanjiv

喜歡:整潔度、員工素質和設施服務
Seems pretty standard comfort inn. Does the job for night before the flight. Front staff were nice
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月1日回覆
Dear Sanjiv,Thank you for choosing Comfort Inn & Suites Sea-Tac Airport for your pre-flight stay. Ensuring a comfortable experience before your flight is our priority, and we're glad we could meet your expectations. We look forward to welcoming you back for another convenient stay before your next journey.

4/10 不太好

Julisa

商務旅客
不喜歡:員工素質、設施服務和住宿環境和硬體
Super loud at night, curtains that don’t block light, breakfast area was dirty. The staff communicated poorly and watched me miss the shuttle to the airport that I was waiting for. I told the driver I needed to get a rental car and he just left me and I got stuck paying for a taxi and being 30 minutes behind schedule after being early for the shuttle.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月1日回覆
Dear Julisa,While we always appreciate guest feedback, we are sorry you had a disappointing visit. To say we are surprised by your review is an understatement. This is not a typical response from our guests, and we apologize for all of the issues and inconveniences you experienced. We will review each of your comments with our staff to ensure other guests do not have similar experiences. It is our hope you will join us again so we can prove we are better than this.

10/10 有夠讚

Charlotte

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Stayed for one night before a flight. Easy and inexpensive location. Staff was really friendly!
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月1日回覆
Dear Charlotte,Thank you for your review from all of us at Comfort Inn & Suites Sea-Tac Airport. We are pleased you found value in our hotel and enjoyed our convenient location. Most of all, it is wonderful to hear you experienced our warm, friendly staff. Should your travels bring you back to the area, we would love to see you again.

6/10 一般般

Harry

商務旅客
喜歡:整潔度
Small parking spots. Elevator busted. No maid service.
於 2024 年 4 月住了 3 晚
General Manager 於 2024年5月1日回覆
Dear Harry,While we are happy to have you as our guest, we are sorry you were disappointed in your stay. Please know that housekeeping is provided every three days, and we apologize if this was not explained to you at check-in. We work hard daily to create a perfect experience for every guest and are continually learning and improving. We will review your comments with our team and hope to have another opportunity to welcome you back and impress you further.

6/10 一般般

Karen

情侶出遊
喜歡:設施服務
The extra charge of $30 is ridiculous! Most upstanding hotels will give you early check in at no cost if a room is available! Horrible customer service!
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月26日回覆
Dear Karen,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any disappointment with our early check-in policy, and we'll keep your comments in mind. Should you be in the area again, we hope you'll come back to see us.