「The hairdryer did not work
Some sockets were not ‘live’
There were at least two, unsafe, gang-extensions
The hot water took over five minutes to reach the tap or shower
There were no shelves in the bathroom
There was one small towel rail
The iron is impossibly complicated to use
Someone unlocked our room door and began to enter on our third morning, before 8 am
There was no hook on the back of the bathroom door
We were provided with only one small bottle of shower gel over three...
