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科瓦丁蘇斯特馬里飯店的評分

3 out of 5
科瓦丁蘇斯特馬里飯店
2186 Shunk Rd, Sault Ste. Marie, MI

評論

8.0

非常好

10 分，有夠讚；1001 則評論中有 397 則" "
8 分，不錯哦；1001 則評論中有 310 則" "
6 分，一般般；1001 則評論中有 177 則" "
4 分，不太好；1001 則評論中有 69 則" "
2 分，很糟糕；1001 則評論中有 48 則" "

8.2/10

整潔度

8.2/10

員工素質

7.8/10

設施服務

7.8/10

住宿環境和硬體

7.8/10

環保程度

評論

6/10 一般般

Peggy

喜歡：整潔度和住宿環境和硬體
Property was wonderful, rooms a little outdated. Some of the staff was very wonderful and friendly, Others not so much.
於 2024 年 5 月住了 2 晚
Patty 於 2024年5月14日回覆
We are very sorry you encountered less than friendly staff, we will address with management. Thank you for staying with us

10/10 有夠讚

Michael

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property was clean and comfortable. They are doing some nice upgrades to exterior of building that look nice so far.
於 2024 年 5 月住了 2 晚
Patty 於 2024年5月9日回覆
Thank you for staying with us, we hope you come back and see us when the new rooms are ready. We are very excited about the renovations. Thank you for your understanding during this time.

8/10 不錯哦

Patricia

喜歡：整潔度和員工素質
於 2024 年 4 月住了 1 晚
Patty 於 2024年5月6日回覆
Thank you for staying with us, we hope to see you again

10/10 有夠讚

Jon

於 2024 年 4 月住了 1 晚
Patty 於 2024年5月10日回覆
Thank you for staying with us, we hope to see you again

10/10 有夠讚

GUY

喜歡：整潔度、員工素質和住宿環境和硬體
Great stay
於 2024 年 4 月住了 2 晚
Patty 於 2024年4月22日回覆
Thank you for staying with us, we hope to see you again soon.

2/10 很糟糕

Char

不喜歡：員工素質和住宿環境和硬體
There wasn't ANY HOT WATER TO SHOWER AND NO COLD WATER TO BRUSH YOUR TEETH
於 2024 年 4 月住了 1 晚
Patty 於 2024年4月22日回覆
We are very sorry to hear you did not enjoy your stay. We are replacing those auto faucets with the renovations, that will take care of the water issues. We hope you will come back after renovations are done and give another chance.

10/10 有夠讚

Dennis

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Parking lot and driveway have a lot of potholes
於 2024 年 4 月住了 1 晚
Patty 於 2024年4月15日回覆
Thank you for staying with us, we hope to see you again.

8/10 不錯哦

Adam

商務旅客
喜歡：整潔度和員工素質
Very nice property, but it did take forever for the water to heat up in the bathroom. I wish there were some late night dining options as well.
於 2024 年 4 月住了 1 晚
Patty 於 2024年4月12日回覆
Thank you for staying with us and providing your feed back, we will pass this on to appropriate departments.

2/10 很糟糕

Cari

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room was horrible with smoke smell asked for new pillows and was told no. Dust was horrible had construction on borh sides of room. Allergies we bad after stay. Staff unhelpful and said it is what it is but when construction is done they will be smoke free in room's. Definitely would ot stay there again
於 2024 年 4 月住了 1 晚
Patty 於 2024年4月22日回覆
We are very sorry about your stay, we have addressed these issues, some can't be helped due to the renovations. We hope you will give another change when renovations are done.

6/10 一般般

Ashly

喜歡：整潔度
不喜歡：住宿環境和硬體
於 2024 年 4 月住了 1 晚
Patty 於 2024年4月9日回覆
Thank you for staying with us, we hope to see you again

10/10 有夠讚

Gary

家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
The staff was unfriendly and have to wait 10 minutes for someone to come back to the desk to check us in
於 2024 年 4 月住了 1 晚
Patty 於 2024年4月8日回覆
We are very sorry about that and will address it with the team

8/10 不錯哦

Michael

喜歡：整潔度和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Patty 於 2024年3月25日回覆
Thank you for staying with us, we hope to see you again

10/10 有夠讚

Wade

於 2024 年 3 月住了 1 晚
Patty 於 2024年4月8日回覆
Thank you for staying with us, we hope to see you again

8/10 不錯哦

Bailey

喜歡：整潔度和員工素質
於 2024 年 3 月住了 2 晚
Patty 於 2024年3月25日回覆
Thank you for staying with us, we hope to see you again

10/10 有夠讚

Keith

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Forgot an item at the hotel and they shipped it to my home free of charge!! Great experience they definitely went the extra mile!!
於 2024 年 3 月住了 5 晚
Patty 於 2024年3月25日回覆
Thank you for staying with us, we hope to see you again

8/10 不錯哦

Leslie

親子旅遊
喜歡：員工素質
不喜歡：整潔度
The staff were very nice. The hotel is quite lovely. It was under construction so minor inconveniences were understandable. The room itself could have been cleaned a little better. The vent in particular was not well maintained. The room was large and afforded us space for moving around without feeling cramped. We will stay there again.
於 2024 年 3 月住了 2 晚
Patty 於 2024年3月25日回覆
Thank you for staying with us, we hope to see you again

2/10 很糟糕

Katy

於 2024 年 3 月住了 3 晚
Patty 於 2024年3月12日回覆
Thank you for staying with us, we are sorry you did not enjoy your stay.

10/10 有夠讚

James

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place would recommend and we will definitely be back.
於 2024 年 3 月住了 2 晚
Patty 於 2024年3月11日回覆
Thank you for staying with us, we hope to see you again

8/10 不錯哦

Matthew

情侶出遊
喜歡：整潔度、員工素質和設施服務
The property is undergoing a multi million dollar renovation that will not be completed until into 2025. Be prepared for some noise and dust as everything will be dirty due to construction. Looking forward to everything being renovated and new once this project is done as it is long overdue.
於 2024 年 3 月住了 2 晚
Patty 於 2024年3月11日回覆
Thank you for staying with us, we hope to see you again. We are very excited for the renovations, it was long over due.

8/10 不錯哦

Don

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Needs tlc on the rooms restaurant open monday Tuesday and a better menu
於 2024 年 3 月住了 2 晚
Patty 於 2024年3月8日回覆
Thank you for staying with us. We are in the process of lots of TLC to our rooms, they will be completely brand new when completed.

10/10 有夠讚

Jordan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Patty 於 2024年3月5日回覆
Thank you for staying with us, we hope to see you again soon

8/10 不錯哦

Jennifer

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Patty 於 2024年2月29日回覆
Thank you for staying with us, we hope to see you again

6/10 一般般

bruce

不喜歡：住宿環境和硬體
於 2024 年 2 月住了 1 晚
Patty 於 2024年2月26日回覆
Thank you for staying with us, we hope to see you again

10/10 有夠讚

Tammy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Always like staying at the Casino. It has everything you need with lots to do.
於 2024 年 2 月住了 2 晚
Patty 於 2024年2月26日回覆
Thank you for staying with us, we can't wait to see you again

10/10 有夠讚

Thomas

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Things to do
於 2024 年 2 月住了 1 晚
Patty 於 2024年2月21日回覆
Thank you for staying with us, we hope to see you again

8/10 不錯哦

Keith

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean comfortable place to stay
於 2024 年 2 月住了 1 晚
Patty 於 2024年2月26日回覆
Thank you for choosing us, we hope to see you again

8/10 不錯哦

Alicia

情侶出遊
喜歡：設施服務和住宿環境和硬體
I liked the atmosphere
於 2024 年 2 月住了 1 晚
Patty 於 2024年2月21日回覆
Thank you for staying with us we hope to see you again

10/10 有夠讚

Shari

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 3 晚
Patty 於 2024年2月13日回覆
Thank you for staying with us, we hope to see you again

6/10 一般般

Christina

團體旅遊
喜歡：員工素質
I liked the grill place. Good food fast and reasonable
於 2024 年 2 月住了 3 晚
Patty 於 2024年2月13日回覆
Thank you for staying with us, we hope to see you again soon

10/10 有夠讚

adam

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Had a fun stay, ate at the deli, played games & even sang karaoke. Only thing worth noting is that this is a smoking facility and you will smell it even in non-smoking areas
於 2024 年 2 月住了 1 晚
Patty 於 2024年2月13日回覆
Thank you for staying with us, we hope to see you again soon

8/10 不錯哦

Amy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property was very nice. With the exception of being able to smell cigarette smoke throughout the hotel.
於 2024 年 2 月住了 2 晚
Patty 於 2024年2月13日回覆
Thank you for staying with us, we hope to see you again soon

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Patty 於 2024年2月12日回覆
Thank you for staying with us, we hope to see you again

10/10 有夠讚

Windy

於 2024 年 2 月住了 1 晚
Patty 於 2024年3月25日回覆
Thank you for staying with us, we hope to see you again

10/10 有夠讚

Camille

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean property and friendly staff
於 2024 年 2 月住了 2 晚
Patty 於 2024年2月9日回覆
Thank you for staying with us, we hope to see you again

6/10 一般般

Stephanie

於 2024 年 1 月住了 1 晚
Patty 於 2024年3月25日回覆
Thank you for staying with us, we hope to see you again

2/10 很糟糕

Kim，Redford

情侶出遊
不喜歡：員工素質
Room we booked had a very strong terrible odor coming through bathroom vents smelling like pot! Sickening smell!!! Took a bit of negotiating to have room moved because I booked through Expedia. They told me I couldn’t be moved due to Expedia booking. - and this hotel wasn’t even close to 1/2 full!!! Very frustrating!!!!!!!!
於 2024 年 2 月住了 1 晚
Patty 於 2024年2月6日回覆
We are very sorry for the misunderstanding on your room change. We are a zero tolerance for marijuana, I hope security was notified.

4/10 不太好

Joey

商務旅客
喜歡：員工素質
不喜歡：住宿環境和硬體
First room had mold in the walls and the wall paper was peeling off. Someone tried to use scotch tape to hide it. second room still had the smell but it was a tad bit better looking. Staff was helpful but there wasn’t much they could do due to how busy they were.
於 2024 年 1 月住了 2 晚
Patty 於 2024年2月6日回覆
We are very excited for the remodeling to complete and these issues to be taken care of. We hope you come see us again and enjoy our new rooms

8/10 不錯哦

Michael

Hotel was under remodeling. Very Noisey!!!!!!
於 2024 年 1 月住了 1 晚
Patty 於 2024年2月6日回覆
Thank you for staying with us, we hope to see you again

10/10 有夠讚

Hima

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very convenient location
於 2024 年 1 月住了 1 晚
Patty 於 2024年2月1日回覆
Thank you for staying with us, we hope to see you again

8/10 不錯哦

Kimberly

家庭旅遊
喜歡：員工素質和客房舒適度
於 2024 年 1 月住了 1 晚
Patty 於 2024年2月1日回覆
Thank you for staying with us, we hope to see you again

10/10 有夠讚

HENRY

於 2024 年 1 月住了 1 晚
Patty 於 2024年3月25日回覆
Thank you for staying with us, we hope to see you again

10/10 有夠讚

Robin

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
Friendly
Everyone of your staff were extremely nice from the security guards..to the staff at the restaurant for breakfast. So friendly
於 2024 年 1 月住了 3 晚
Patty 於 2024年2月1日回覆
Thank you for staying with us, we hope to see you again

10/10 有夠讚

Denise

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Kewadin is a nice place to stay if you want entertainment or just sit around and relax
於 2024 年 1 月住了 1 晚
Patty 於 2024年2月1日回覆
Thank you for staying with us, we hope to see you again

10/10 有夠讚

Shaun

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
One stop shop
於 2024 年 1 月住了 1 晚
Patty 於 2024年2月1日回覆
Thank you for staying with us, we hope to see you again

8/10 不錯哦

Stacy，Carp Lake

團體旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Pricey. Late check in time. Great pool, jacuzzi, and sauna.
於 2024 年 1 月住了 1 晚
Patty 於 2024年2月1日回覆
Thank you for staying with us, we hope to see you again

8/10 不錯哦

Willie

喜歡：整潔度
於 2024 年 1 月住了 1 晚
Patty 於 2024年2月1日回覆
Thank you for staying with us, we hope to see you again

6/10 一般般

Sharon

情侶出遊
喜歡：員工素質
Pervasive smoky smell. This casino allows smoking.
於 2024 年 1 月住了 2 晚
Patty 於 2024年2月1日回覆
Thank you for staying with us, we hope to see you again

4/10 不太好

Britany

不喜歡：員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Patty 於 2024年2月1日回覆
Thank you for staying with us, we hope to see you again

6/10 一般般

Paula

喜歡：整潔度和員工素質
The room esp bathroom was needing a redo. Broken and chipped tiles, caulk needing replacement etc.
於 2024 年 1 月住了 1 晚
Patty 於 2024年2月1日回覆
Thank you for staying with us, we are very excited for our remodel to be complete

10/10 有夠讚

Dawn

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The parking was a little far, but other than that, a great experience.
於 2024 年 1 月住了 2 晚
Patty 於 2024年2月1日回覆
Thank you for staying with us, we hope to see you again