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Reviews of Vila Kalcuni

4 out of 5
Vila Kalcuni
Rruga: Mitat Hoxha 61/2, Sarandë

Reviews

9.0

Wonderful

Rating 10 - Excellent. 37 out of 55 reviews" "
Rating 8 - Good. 10 out of 55 reviews" "
Rating 6 - Okay. 5 out of 55 reviews" "
Rating 4 - Poor. 2 out of 55 reviews" "
Rating 2 - Terrible. 1 out of 55 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Ross

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not what we were expecting at all. Booked the sea view balcony (deluxe room), hoping to wake up to a nice vista. Instead, we were woken up by sanding, sawing, drilling and shouting. There were renovations within the hotel grounds only a few metres from our balcony, with 5-6 workers shouting and constructing on the outdoor bar area. Asked for a hotel transfer and the staff lied to Expedia about the renovations (saying it was just a little bit of painting and wasn’t inside the hotel). Staff were not friendly, breakfast was okay, but otherwise an unwelcoming atmosphere. Had to fight Expedia for a transfer too, but glad we moved. Not what we wanted, what we paid for, or what was advertised.
Stayed 4 nights in Mar 2024

6/10 Okay

Vee

Traveled with group
Liked: Cleanliness
Place was really clean which was great and conveniently located near port terminal (4 minute walk) and plenty of dining options. It's also not too far from the main area where all the restaurants and bars are on the main seafront. It's a shame it was a noisy area as the annoying party boats from the main bay come close to the hotel from 10pm to midnight and it is loud!!!!! You can also hear other people slamming doors and talking loudly on the balconies which is annoying so didn't sleep well. Breakfast was very disappointing.....random mish mash and awful coffee.....you have to pay for the decent coffee which is insane. Rooms should also have water or kettle at least but only a fridge. Staff were ok, not the friendliest and Albania has a lot to learn generally in terms of hospitality and amenities compared to other countries. There was no bar or lunch options at hotel as it was closed so had to go out each day which we did anyway as did alot of day trips rather than staying at the hotel.
Stayed 6 nights in Sep 2023

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff wonderful. Location great. Breakfast not bad could be a few more options. Overall wonderful stay. Would come back
Stayed 2 nights in Oct 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Barry

Stayed 2 nights in Sep 2023

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could give a higher rating that five for staff and service. Not only is this a beautiful hotel with superb facilities, including a private beach, but it is also run by the most fantastic family for whom nothing is too much trouble. Saranda as a destination is incredibly safe and the promenade is stunning. This hotel just added to our wonderful holiday. The hotel is spotlessly clean, the staff all speak English, it is only a four minute walk from the ferry terminal and the beds are so comfortable. I highly recommend this hotel.
Stayed 5 nights in Sep 2023

4/10 Poor

Gabriella

Stayed 8 nights in Jul 2023
Response from Arvi on 2023/7/22
Dear Guest,Thank you for your review!We are very sorry to hear that we did not meet your expectations during your stay with us. We will try our best in the future and we hope you give us a second chance to redeem ourselves.Kind regards,Vila KALCUNI!

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property
Stayed 2 nights in Jun 2023
Response from Arvi on 2023/7/3
Dear Guest,Thank you so much for leaving a review. It means a lot to us to know that you enjoyed your stay. Hope we see you again soon!

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing stay at Vila Kalcuni. It was so modern and everything felt brand new. Everything was super clean. The pool area is so luxurious and beautiful. Would definitely stay again. Felt very safe as two female travellers. There is even a washing line on each balcony and pegs. Never found a problem parking our car. Always sun beds available. Only negative was that the staff were not overly friendly they were quiet and kept themselves to themselves and breakfast was a little repetitive but they would cook us any type of eggs we asked for in the mornings. Would definitely stay again.
Stayed 7 nights in Jun 2023
Response from Arvi on 2023/7/1
Dear Guest,Thank you for leaving a review! It makes us very happy to hear that we met your expectations while you were staying with us. It is great to know that you enjoyed your stay with us. We hope to see you again soon.Kind regards,Vila KALCUNI

10/10 Excellent

Mrs Emma

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel, great staff, wonderful suite. Walkable from ferry port and restaurants. Exchange shops locally to get lek. Basic breakfast but nice.
Stayed 2 nights in Jun 2023
Response from Jona on 2023/6/28
Dear Guest,We are so happy to hear that we met your expectations during your stay! Thank you for the positive feedback and we hope to see you again soon!Kind regards,Vila KALCUNI

10/10 Excellent

Jack

Stayed 3 nights in Jun 2023
Response from Jona on 2023/6/28
Dear Guest,Thank you for leaving a positive review! We are very happy to hear that we met your expectations during your stay and you liked our hotel.We hope to see you again soon.Kind regards,Vila KALCUNI

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Super hotel - great service
Stayed 1 night in May 2023
Response from Jona on 2023/5/10
Thank you for your positive feedback, we hope to welcome you back again soon.Kind regards,VILA KALCUNI.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Jona on 2023/5/10
Thank you for your positive feedback, we hope to welcome you back again soon.Kind regards,VILA KALCUNI.

10/10 Excellent

Thomas Chase

Stayed 1 night in Apr 2023
Response from jona on 2023/5/10
Thank you for your positive feedback, we hope to welcome you back again soon.Kind regards,VILA KALCUNI.

10/10 Excellent

Anja

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2022
Response from Arvi on 2023/6/28
Dear Guest,Thank you for leaving a review, we are very happy to know that you enjoyed your stay with us!We hope to see you again soon.Kind regards,Vila KALCUNI

10/10 Excellent

Linda

Stayed 1 night in Sep 2022

8/10 Good

evelyn

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Hotel was perfect proximity to the ferry terminal. Beach access is alright. The beach beds/coverings look so used and gross. I didn’t appreciate that I had to pay for beach towels given the price of the rooms (I stayed in both the deluxe and superior; highly recommended the superior). Breakfast was ok but same things day after day. I asked the lady working in the kitchen to make me scrambled given she was just standing doing nothing and she said no. This is a not a big hotel so it’s not like there were many guests mid sept for my request to be unreasonable. That I didn’t appreciate so the hotel is not exactly going to accommodate. Heads up bring your own towels. Theirs are hard like rocks.. i recommend an upgrade on towels for the hotel owners. Overall I give 3/5 stars. It’s clean and location is convenient.
Stayed 2 nights in Sep 2022
Response from Arvi on 2023/6/28
Dear Guest,Thank you for leaving an honest review! We are very sorry to hear that you did not quite enjoy your stay with us. Thanks to your review we now know what we need to work on and what to do better.Kind regards,Vila KALCUNI

10/10 Excellent

Anu

Stayed 3 nights in Aug 2022

4/10 Poor

Jens

Stayed 5 nights in Jul 2022

10/10 Excellent

Viola

Stayed 2 nights in Jul 2022

10/10 Excellent

Helena

Stayed 6 nights in Jul 2022

8/10 Good

Sabine

Stayed 3 nights in Jun 2022

10/10 Excellent

ELIAS

Stayed 2 nights in Jun 2022

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing. Staff was great and made our honeymoon special.
Stayed 1 night in May 2022

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2021

6/10 Okay

MAGALIE

Stayed 8 nights in Aug 2021

6/10 Okay

Mohamed

Stayed 5 nights in Jul 2021

10/10 Excellent

Malka

Stayed 1 night in May 2021
Response from VilaK on 2021/6/1
Thank you for your feedback. We love getting good grades

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we loved about the hotel: The management, very personal and manageable yummy breakfast buffet, the location (it's in an upscale neighborhood and can walk to all the restaurants and entertainments), proximity to the beach (right in front), the appointments in the suite including the gorgeous views, and the resident turtle family that loved being fed cucumbers. What we disliked: noting. It was the most memorable place, and we have stayed in some of the most upscale hotels around the world.
Stayed 3 nights in May 2021
Response from VilaK on 2021/5/27
Thank you for your feedback. We try our best to provide a memorable experience for our guests and, we are glad to see our efforts paid off. The turtles are very grateful for the cucumber and, just like us, they look forward to your next visit. It was truly a pleasure to have you as guests.

8/10 Good

valentin

Stayed 1 night in May 2021
Response from VilaK on 2021/6/1
Thank you for leaving a review. We value your opinion, so please let us know what we can do to improve.

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019
Response from JOANA on 2019/7/8
Thank you!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

spyro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WONDERFUL hotel, with awesome staff!
Vila Kalcuni is a wonderful hotel with exceptional staff and service. The website photos don't really express how lovely the large deluxe suite really is. We splurged on their best suite and I'm so happy that we did. It cost only a bit more than a standard room and it was fabulous. The view and private terrace overlooking the sea created a perfect setting, the textures selected to adorn the suite are soothing and quite perfect. It's quite a small hotel, which allowed time for us to get to meet the staff on a personal level, which was really nice. They were very courteous and helpful, and made our stay even more enjoyable. I HIGHLY recommend Vila Kalcuni. One minor note of caution - if are conducting business while in Albania know that their internet infrastructure is not up to modern standards. Some of our devices picked up wifi well, but for business use, I needed to go to the lobby to work. I'm told it's getting better, so just check with the staff. And don't miss visiting the UNESCO site at Butrint - it is a marvellous archaeological site.
Stayed 2 nights in May 2018

6/10 Okay

Cécile

Traveled with partner
Liked: Staff & service
Le petit déjeuner n'est pas de bon goût. Alentour très bruit. Nous sommes venus le mois de mai et le bord de plage était en travaux. Les linges n'étaient pas propre. La piscine est sympa, pratique car proche de Sarande.
Stayed 3 nights in May 2024

8/10 Good

Michael

The Bar /cafe was not operated properly , unexperienced staff and strange opening hours
Stayed 3 nights in Aug 2023

8/10 Good

Kemal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Arvi on 2023/7/29
Dear Kemal,Thank you for leaving a review! It means a lot to us to know that you had a good time while staying with us. We hope to see you again soon.Kind regards,Vila KALCUNI!

10/10 Excellent

Carlos

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Calidad
Stayed 3 nights in Jul 2023
Response from Arvi on 2023/7/5
Dear Guest,Thank you so much for leaving a review! It really makes us happy to know that you enjoyed your stay while you were with us. We hope to see you again soon!

10/10 Excellent

Philipp

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schöne Unterkunft! Aber und hat das Frühstück nicht ganz so gut gefallen, da die Auswahl nicht so groß war und es jeden Tag das gleiche war
Stayed 9 nights in Jun 2023
Response from Arvi on 2023/7/1
Dear Guest,Thank you so much for leaving a positive review. We are extremely happy to hear that we met your expectations during your stay with us. We hope to see you again soon!Kind regards,Vila KALCUNI

10/10 Excellent

Petter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt valg!
Stayed 4 nights in May 2023
Response from Jona on 2023/6/28
Dear Guest,Thank you for leaving positive feedback! We are glad to find out that we met your expectations during your stay with us. We hope to see you again soon!Kind regards,Vila KALCUNI

10/10 Excellent

Kjetil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location by the ocean
Nice little hotel by the ocean in Sarandë. Easy to find with GPS. Parking right outside the door. Walking distance to restaurants etc. Nice view from the room. Breakfast is very basic, and started 9AM during my stay. Staff has limited English skills, but seems friendly.
Stayed 1 night in Dec 2022
Response from Jona on 2023/6/28
Dear Guest,Thank you so much for expressing your opinion and leaving a positive review! We are very happy to find out that you enjoyed your stay with us! We hope to see you again soon!Kind regards,Vila KALCUNI

8/10 Good

Lina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Arvi on 2023/6/28
Dear Guest,Thank you so much for leaving a review! We are very sorry to hear that we did not meet your expectations of us during your stay.Kind regards,Vila KALCUNI

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Good location but very noisy
On the plus side: probably the best location in Saranda. Incredibly close to the ferry terminal, the bus station from which the bus to Ksamil/Butrint departs, the beach walk. It was also nice that the hotel had both a pool and a beach. However, hotel guests have to pay €3 per person and day for beach/poolside towels, which felt stingy. On the minus side: incredibly bad noise isolation. Whatever goes on in the room next door or in the corridor, it sounds as if it's happening in the middle of your room. As our neighbours had a huge fight this was unpleasant. We don't recommend the breakfast.
Stayed 3 nights in Aug 2022

6/10 Okay

Martina

Stayed 9 nights in Aug 2022

8/10 Good

Matz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022

10/10 Excellent

ORLANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, just few steps from Saranda ferry terminal, in a quiet street with lots of shops, bars, restaurants, mini markets, tour agencies, ATMs, money exchange and so on. Few minutes walking to main city promenade. Very attentive and helpful staff, quiet surroundings (I slept with balcony doors open and wasn´t bothered by anything). Perfectly clean premises, inside and outside the room. Full breakfast with quality goods. Enjoyed a lot! And the view... ah the view... I could stay there forever! Be aware that there are some feline residents and even some turtles walking around. Felt like in a big fancy beach house. It doesn´t have that hotel atmosphere, very welcoming and charming. I didn´t use but there is a parking lot and an amazing pool. Really glad I choose this hotel for my vacation. Tks Vila Kalcuny team, you were great!
Stayed 4 nights in Oct 2021

10/10 Excellent

Marjana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, lovely staff, wonderful view.
Stayed 6 nights in Apr 2019

10/10 Excellent

Katrin, Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, great view & wonderful staff!
Perfect location for couples - if you are looking for a contemporary & modern hotel with a beautiful view and superb staff, then look no further than Vila Kalcuni. Our stay at the hotel was from 20/04/18 to 26/04/19 - We booked a Deluxe Suite Sea View room and the room itself was excellent, with large supercomfy bed, room area is very spaceful and very clean. Also the hotel area is very quiet. The room & balcony view was perfect at the 3th floor – beautiful seaview, huge size balcony. -The bathroom was spacious and super clean, with separate shower and separate bathtube. - Good enough selection of breakfast options. But maybe some better bread selection, and fresh juices makes it better. - Maids and other staff were smiley and friendly. - Clean and private beach area with sunbeds and towels provided. Location is super, everything is near beside You, just a few minutes walk, good restaurants and service, and we even take a ferry to Corfu for couple of days, the terminal is about 3 minutes walk from hotel, very convenient - The reception staff were so polite and competent, special thank You to Miss Maria, check in and check out was very fast and what a superb room we had! A massive thank you to all of the staff members at the hotel who are all really friendly and helpful and always go the extra mile and give us good tips and information. Really everything was great and this hotel is very highly recommended. Our best regards from Helsinki, Finland.
Stayed 6 nights in Apr 2019