「Unfortunately, our stay from 25–26 was a very disappointing experience.
* The night before, a receptionist told us they would try to have one of the rooms ready by 11 AM, without mentioning any fee. When we arrived, we were suddenly told that early check-in would cost €60, although the room had already been paid for.
* We left our luggage and went out, but had to handle it ourselves as there was no porter available.
* We returned at 2 PM. The receptionist took our passports and told us to wait...
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