2/10 很糟糕
SHARON M，LAKEWOOD
2026 年 1 月 1 日
不喜歡：整潔度和住宿環境和硬體
If I could give this property ZERO stars , I would. My entire stay there the shower didn’t work. I contacted the property and they said it would be fixed. Several days go by all the way to the end of my trip and the shower was never fixed and they stopped responding to me when I’d send a single WhatsApp message to them each day asking when it would be fixed. ZERO response for days on end , until the last day and still never received a response and the shower was broken all but one day of my trip. (It broke the first day k took a shower; showerhead fell off and shot water everywhere.)
Absolutely unacceptable to have no way to shower while in Santiago where the temps were approximately 90 degrees each day. Expedia reached out to the property and the property took zero accountability; I had to pay full price for a property without a working shower. Also, the bathroom had filthy floors and the shower curtain had mold all over the bottom of it.
Would avoid this worthless property at all costs. Also, not happy with Expedia not making this property take accountability.
SHARON M
於 2025 年 12 月住了 6 晚
