The hotel is quite new and comfortable. There is a big park nearby, with good facilities and design. Also one big supermarket nearby too. The area Las Condes is commercial centric district, very safe and modern.
SHENG
於 2018 年 12 月住了 3 晚
8/10 不錯哦
真實旅客
2018 年 10 月 20 日
喜歡:員工素質、住宿環境和硬體和客房舒適度
Some good some bad
Nice hotel, good service. But it was really noisy outside the hotel at night, seemed like the building which is near hotel at night always has placed the party...
真實旅客
於 2018 年 10 月住了 7 晚
10/10 有夠讚
German
家庭旅遊
2025 年 7 月 31 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Todo salió muy bien
German
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Troy,Averill Park
2025 年 7 月 29 日
不喜歡:員工素質、設施服務和住宿環境和硬體
I sent a complaint to the property and I was met with correction of the issue and a nice response. Here was my issue, including the bed being TERRIBLE. I had back ache each day I woke up.
To whom it may concern:
First, I would like to thank you for your time reading my issue here. I would have liked to address you by first name but I was only given an email by hotel staff. I know how hard you work and I appreciate your attention to this email. I am writing to you today to express an issue that happened this morning around 610 am. I had a tour pick up at 630 am- along with about 30 other people. I knew breakfast wasn’t an option but I had expected to find at least hot water for tea. There was only coffee. I had thought I’d find this since we don’t have a way to make hot water in the room. The waitress was verging on harassing me. She approached me four times when trying to get water. The front desk person - Luis- was solution focused and got it for me. I tried to get more after he got a cup for me and the waitress again attacked me. Over hot water and tea. Side note- I bring my own tea bags when I travel because I have digestion issues. First- to be accosted like this when o am just waking up also disturbs my digestion. If I don’t have hot water in the morning to wake up to- I have severe gastro issues- I won’t go into my personal health issues but you should know I needed the hot water- I didn’t just want it. Now I am having a terrible time on my day vacation. How is a
Troy
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Rafael
2025 年 7 月 29 日
喜歡:整潔度和住宿環境和硬體
The Property is very well located in Santiago city.
Rafael
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Yvonne de Lourdes
2025 年 7 月 22 日
喜歡:整潔度、員工素質和住宿環境和硬體
Todo bien
Yvonne de Lourdes
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Luis
親子旅遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Todo 10 puntos
Luis
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Fernando
2025 年 7 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
Muy buena atención.
Fernando
於 2025 年 7 月住了 1 晚
6/10 一般般
Adriano Felipe
2025 年 7 月 6 日
喜歡:整潔度和員工素質
Adriano Felipe
於 2025 年 6 月住了 8 晚
10/10 有夠讚
Jaime
2025 年 7 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Buen hotel. En general buena atención, pero algunos del front desk no tanto.
Jaime
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Tais Ayelen
親子旅遊
2025 年 5 月 25 日
喜歡:整潔度和員工素質
El personal muy atento pero el restaurante del hotel de baja calidad y malo el room service
Tais Ayelen
於 2025 年 5 月住了 5 晚
10/10 有夠讚
ALVARO
情侶出遊
2025 年 5 月 22 日
喜歡:整潔度、設施服務和住宿環境和硬體
Seevicio
ALVARO
於 2025 年 5 月住了 1 晚
8/10 不錯哦
ANA
2025 年 5 月 12 日
喜歡:員工素質和住宿環境和硬體
Supieron sobrellevar con crece algunas malas situaciones que tuvimos en el Hotel. Lo mejor del Hotel su personal que da la talla para un 5 estrella. Edgardo y Jackeline lo mejor del Hotel felicidades
ANA
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Julio
2025 年 5 月 8 日
Julio
於 2025 年 4 月住了 6 晚
10/10 有夠讚
Gediael
2025 年 4 月 29 日
Gediael
於 2025 年 4 月住了 6 晚
4/10 不太好
Adriana
團體旅遊
2025 年 4 月 28 日
不喜歡:設施服務和住宿環境和硬體
The day we were checking out the bathroom had no running water either in the shower or sink. We could not shower before a long flight ahead. Also, we tried to call front desk to inform them of the problem but no one picked up the phone.
Room was also missing basic things like cups or mugs in order to be able to make a coffee. One of the beds in the room was in a terrible condition and the mattress was so old it had a huge dent