Dear Jesus,We are very sorry to hear about the confusion and inconvenience you experienced regarding breakfast during your stay. We understand how frustrating it can be when there are discrepancies between what you reserve and what you receive.It is important to us that our guests receive exactly what they expect when booking with us. This is why we have investigated, and indeed, the reservation from its origin was without breakfast included.We appreciate your patience and understanding in this matter. If there is anything else we can help you with or if you would like to discuss this situation further, please do not hesitate to contact us directly. Your satisfaction is our priority.

Dear Tatyana,We sincerely appreciate your kind words and the 5/5 rating you have given us! We are very happy to know that you enjoyed your stay at our hotel and that you were able to appreciate several positive aspects.It is great to know that you enjoyed the surrounding area, as well as the friendliness of our staff. We strive to provide exceptional service and are pleased to know that we achieved this during your stay.Additionally, we are happy to know that you enjoyed the night lighting in the room, as well as the comfort of the shower. Your satisfaction is our top priority and comments like yours motivate us to continue improving.We hope to have the pleasure of welcoming you again in the future and provide you with another memorable experience.Thank you for choosing our hotel and for taking the time to share your experience!Kind regards,

Dear Keisuke,Thank you very much for your perfect rating!We are very happy to know that you enjoyed your stay at our hotel and that your experience was impeccable.Although you have not left additional comments, we would love to know what aspects of your stay you particularly liked.Your opinion is very important to us and helps us to continue improving our services.

¡Nos alegra mucho recibir una calificación perfecta de 5/5! Agradecemos Pablo sinceramente tu confianza en nosotros y nos complace saber que tu experiencia con nuestro hotel fue excelente. Si en el futuro tienes alguna pregunta, solicitud o comentario, no dudes en ponerte en contacto con nosotros. Estamos aquí para garantizar que cada estancia sea lo más placentera posible. ¡Esperamos poder recibirte nuevamente en el futuro!

Dear Carol,Thank you for taking the time to rate us 5 stars. We are pleased to know that your experience at our hotel met your expectations. We hope to welcome you again in the future and offer you exceptional service again.

Dear Donna,We are deeply sorry that your experience at our hotel was not perfect and that we have assigned you an adapted room without previously requesting it. We understand your frustration and apologize for the inconvenience caused.Sincerely,

Dear Stephen,Thank you very much for your positive feedback. We're delighted to hear that you found our hotel staff to be friendly and accommodating, and that you enjoyed the breakfasts and evening meals served in our dining room. Providing excellent service and delicious meals are top priorities for us, and we're thrilled that we could meet your expectations.We hope to have the pleasure of welcoming you back again soon for another enjoyable stay. If there's anything else we can assist you with, please don't hesitate to let us know.Best regards,

Dear Taru,Thank you for taking the time to share your experience with us! We are very happy to know that you found our staff very professional and friendly. At Pullman, we strive to provide exceptional service to all of our guests, and it is gratifying to know that we meet your expectations.We look forward to welcoming you again in the future and ensuring that your next stay is equally enjoyable.Thank you for choosing us and for your kind words!Kind regards,

Dear John,Thank you for sharing your positive feedback with us. We are delighted to hear that you appreciated our hotel's convenient location and recent renovations. Providing a comfortable and enjoyable experience for our guests is our top priority, and we are glad to know that we succeeded during your stay.Best regards,

Estimado Rodolfo,Agradecemos sinceramente por calificarnos con un 10/10. Nos complace saber que tu experiencia en nuestro hotel fue excelente. Si en el futuro tienes algún comentario adicional o alguna sugerencia para mejorar nuestros servicios, no dudes en hacérnoslo saber. Estamos comprometidos a brindar la mejor experiencia posible a nuestros huéspedes y esperamos recibirte nuevamente en el futuro.¡Gracias por elegirnos y esperamos verte pronto!Atentamente,

Prezado Marciel,Agradecemos imensamente por compartilhar sua experiência positiva sobre sua estadia no Pullman Santiago El Bosque.É ótimo saber que você considerou nosso hotel como uma excelente opção em termos de custo-benefício, apreciou o conforto e o espaço do apartamento, desfrutou de nosso café da manhã e aproveitou a conveniente localização a poucos passos da estação de metrô, próximo ao Shopping Sky Costanera e a diversas opções de restaurantes.Sua satisfação é nossa prioridade, e ficamos felizes em saber que atendemos às suas expectativas. Caso tenha mais algum comentário ou sugestão para aprimorarmos nossos serviços, não hesite em compartilhar.Esperamos recebê-lo novamente em sua próxima visita a Santiago.Atenciosamente,

Prezado Vitor,Agradecemos sinceramente que você tenha dedicado seu tempo para compartilhar sua avaliação sobre sua recente estadia no Pullman Santiago El Bosque.Valorizamos sua escolha de ficar conosco e estamos felizes que você tenha gostado de sua estadia. Se no futuro você tiver algum comentário ou sugestão adicional para melhorar ainda mais nossos serviços, não hesite em nos informar.Esperamos ter o privilégio de recebê-lo novamente no futuro e proporcionar-lhe outra experiência excepcional.Sinceramente,

Dear Peter,Thank you for taking the time to share your feedback on your recent stay at Pullman Santiago El Bosque.We are delighted to hear that you found our hotel to be conveniently located for shopping, sightseeing, and dining. Our team is committed to providing a positive experience for our guests, and we are pleased to know that you enjoyed your time with us.If you have any further comments or suggestions to enhance our services, please feel free to let us know. We appreciate your valuable input.We look forward to welcoming you back for another enjoyable stay in the future.Best regards,

Dear Hee Jin,We sincerely appreciate you taking the time to share your review of your recent stay at the Pullman Santiago El Bosque.We value your choice to stay with us and are glad you enjoyed your stay. If in the future you have any additional comments or suggestions to further improve our services, please do not hesitate to let us know.We hope to have the privilege of welcoming you again in the future and providing you with another exceptional experience.Sincerely,

Prezado Reinaldo,Agradecemos sua avaliação e comentários sobre sua estadia em nossa suíte. Ficamos satisfeitos em saber que você achou a suíte confortável, prática, espaçosa e impecavelmente limpa.Valorizamos seus comentários e sugestões, pois eles nos ajudam a melhorar continuamente nossos serviços. Se você tiver alguma preferência específica para sua próxima visita ou se houver mais alguma coisa em que possamos ajudá-lo, não hesite em nos informar.Esperamos tê-lo de volta em breve e proporcionar-lhe outra ótima experiência.

Prezado Cristiano,Agradecemos seus comentários e sua avaliação da sua última estadia em nosso Hotel Pullman El Bosque. Esperamos ver você no futuro!

Prezada Marilia,Agradecemos sinceramente sua avaliação perfeita e seus gentis comentários sobre sua estadia em nosso hotel. Ficamos felizes em saber que você gostou da excelente localização, do conforto do quarto, da limpeza do banheiro e do café da manhã variado, incluindo pão de queijo!

Agradecemos seus comentários detalhados sobre sua experiência em nosso hotel. Valorizamos suas sugestões de melhoria e faremos o possível para abordar esses pontos específicos.Avaliaremos essas áreas para fazer as melhorias necessárias para garantir um ambiente mais confortável e acolhedor.Agradecemos o seu feedback e esperamos ter a oportunidade de recebê-lo novamente para lhe oferecer uma experiência mais positiva. Se você tiver mais comentários ou se houver mais alguma coisa em que possamos ajudá-lo, não hesite em nos informar.

Thank you Nancy for your perfect rating. We are glad to know that you had an excellent experience.We hope to see you in the future!

Obrigada Jarbas pela sua classificação perfeita. Ficamos felizes em saber que você teve uma excelente experiência.Esperamos ver você no futuro!

We appreciate Alison for your rating. We are glad to know that you had an excellent experience with us.

Thank you very much Tom for your rating! We hope to have your preference in the future!

Thank you Matthew for your calification. We hope to see you soon!!!

Thank you for your perfect 10/10 rating Carmen! We are glad to know that your experience was excellent. We hope to welcome you again in the future. Thank you for choosing us!

We greatly appreciate your perfect rating and kind words about our location Fernando! We are happy to know that, even during construction at the MUT, you find us well located. We are excited for the additional improvements expected after the construction is completed from MUT. Your support means a lot to us, and we look forward to continuing to provide you with exceptional experiences in the future. Thank you for choosing us!

Hola Damian, Muchas gracias por tu calificación. Esperamos que hayas podido disfrutar de nuestras instalaciones y servicios.Esperamos verte pronto.

Fulco,Bedankt voor het delen van uw ervaring! We zijn blij om te weten dat uw verblijf een geweldige ervaring was. Wij streven ernaar om uitzonderlijke service te bieden. Wij zijn blij dat u heeft genoten van ons gevarieerde ontbijt met Nespresso-koffieopties. Het zwembad op de 18e verdieping met prachtig uitzicht is zeker een hoogtepunt. Wij waarderen uw lof en hopen u in de toekomst nogmaals te mogen verwelkomen. Bedankt dat u ons gekozen hebt!

Dear Franca,Thank you for your rating. He hope you had a great time.

Thank you very much Joan for your qualification. We hope you had a pleasant time with us.

Estimado David,Muchas gracias por tu calificación. Esperamos verte pronto.

Thank you Jeff for your time leaving this evaluation. We greatly value your feedback and want to make sure you had a pleasant stay. If at any point you would like to share more details about your experience or if there are specific areas where we could improve, we would be happy to hear from you.

Dear Edgar,We thank you very much for the review you have written for us and certainly for the good score you have given us. We are very happy to hear that we met your expectations.Thank you very much.

Dear Gary,We thank you very much for the review you have written for us and certainly for the good score you have given us. We are very happy to hear that we met your expectations.Thank you very much.

Dear Hector Armando,We thank you very much for the review you have written for us and certainly for the good score you have given us. We are very happy to hear that we met your expectations.Thank you very much.

Dear Jennifer,We thank you very much for the review you have written for us and certainly for the good score you have given us.We look forward to hearing from you in the future.

Muchas gracias Keri por tu calificación. Esperamos verte pronto!

Dear Angelo,We thank you very much for the review you have written for us and certainly for the good score you have given us.We work with a lot of love to give a nice experience to our guests.We look forward to hearing from you in the future.

Estimada Adriana,Le agradecemos enormemente la reseña que nos ha escrito y sin duda por el buen puntaje que nos ha otorgado.Trabajamos con mucho cariño para dar una linda experiencia a nuestros huéspedes.Esperamos verte pronto.

Muchas gracias Valeria por tu puntuación. Esperamos que hayamos cumplido con tus expectativas, y nos visites pronto nuevamente.

Estimado Claudio,Le agradecemos enormemente la reseña que nos ha escrito y sin duda por el buen puntaje que nos ha otorgado.Trabajamos con mucho cariño para dar una linda experiencia a nuestros huéspedes.Esperamos contar con su preferencia en el futuro.

Dear Edwin, We are very sorry for the situation that occurred at our hotel. Our sincerest apologies for the inconvenience that hindered your rest. We are working to continue to improve our services, and your feedback will certainly be taken into account. We hope to see you again as well.

Gracias Javier por tus comentarios y tu calificación!Esperamos verte nuevamente.

Estimado Javier,Muchas gracias por tu calificación y tus comentarios. Nos alegra mucho saber que cumplimos con tus expectativas.

Estimado Sergio,Le agradecemos enormemente la reseña que nos ha escrito y sin duda por el buen puntaje que nos ha otorgado. Nos alegra mucho saber que cumplimos con sus expectativas.Mil gracias.

Dear Cinthya,We thank you very much for the review you have written us and certainly for the good score you have given us. We are very happy to know that we meet your expectations.Thank you very much.

Estimado Guillermo,Le agradecemos enormemente la reseña que nos ha escrito. Nos alegra mucho saber que cumplimos con sus expectativas.Mil gracias.

Thank you guest for your review.