Does Plaza Suites have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Self parking is free at this property.

What time is check-in at Plaza Suites?

Check-in start time: 3 PM; Check-in end time: midnight.

Where is Plaza Suites located?

Located in Downtown Santiago, this hotel is 0.1 mi (0.2 km) from Santa Lucia Hill and 2.9 mi (4.7 km) from Costanera Center. National Archive and Forest Park are also within 5 minutes. Bellas Artes Station is 5 minutes by foot and Santa Lucia Station is 6 minutes.

Plaza Suites Reviews, Deals & Photos 2026

6/10 Okay

Vince, Florida, USA

2018/4/7

Disliked: Staff & service

Takes some getting used to

This isn't really a hotel for tourists especially if you speak no Spanish. It is geared to intermediate term rentals to people in town temporarily, say for work assignment. There are limited hotel services. Sheets and towels are changed every three days. However, it is in a very good location, near a great restaurant district and walking distance to the main plaza of town. The suite is comfortable and includes a small kitchen. You can stock it at the nearby grocery store.

Stayed 4 nights in Mar 2018

8/10 Good

Sylvia

2018/1/17

Liked: Cleanliness, staff & service, room comfort

Preis-Leistung super. Zentraler Standort

Die App. Sind auf div. Hochhauseingänge verteilt. Es besteht ein Conciergetürdienst auf beiden Seiteneingängen der Anlage. Anmeldung im 1. Stock 1011. Mit WhatsApp kann man jederzeit Wünsche anbringen, da Internet aktiv. Lidl ist beim Ausgang CalleMercedes rechts, nächstes Haus. Reinigung des App. nach 3 Tagen. Sonst kein Service.

Stayed 3 nights in Jan 2018

2/10 Terrible

heidi, Victoria bc canada

2017/12/13

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel room had cockroaches and was very noisy.

The room was over a very busy narrow street and the traffic noise reverberated into the room . If one closed the window it was too hot. THERE was a hawker shouting out her wares well after 11 pm every night.They provide only 1 roll of toilet paper and the store only sells packs of 4. We want to cancel our reservation to return there on 117 January.please contact us.

Stayed 3 nights in Dec 2017

6/10 Okay

Angelica, osasco

2017/11/30

Disliked: Cleanliness

Localização

localização é o que faz esse hotel ótimo. Muito próximo as estações belas artes e santa Lúcia, a primeira está a 200 metros. Ao lado existe um Lider Express, um minimercado que oferece de tudo o que precisar.

Stayed 9 nights in Oct 2017

8/10 Good

GERVACIO, MEXICO

2017/11/21

Liked: Room comfort

El departamento es agradable., sin embargo,

le falta mantenimiento a las paredes., me lo entregaron segun limpio..y realmente..le falto dedicacion y esmero para que se pueda apreciar que hicieron limpieza., objetivamente; se encontro mucho vello en el baño..y en la colcha de sobrecama.. creo que pueden mejorar mas y cuidar los detalles muy pequeños..esos detalles marcan la diferencia de la excelencia.. saludos

Stayed 3 nights in Nov 2017

6/10 Okay

Verified traveler

2017/11/7

Disliked: Cleanliness, property conditions & facilities, room comfort

Ok Preis-Leistungsverhältnis. Niedriger Komfort, Sauberkeit und schlechter Zustand

Stayed 3 nights in Oct 2017

8/10 Good

Janaine, São Paulo

2017/10/18

Liked: Property conditions & facilities, room comfort

Ótima localização, quarto confortável

Ficamos muito satisfeitos com nossa estada no Plaza Suites. Não é um hotel e sim um apart hotel. Realmente não há serviço de quarto ou limpeza diária. Mas isso está explícito no papel do check-in. O quarto é confortável e bem localizado. Me atendeu muito bem. Um ponto negativo é que eu achei que faltou capricho na limpeza quando recebi o quarto. Havia umas manchas meio grudentas (tipo refrigerante) no chão do quarto (é verdade que o chão é de madeira escura e talvez tenha passado batido, mas ainda assim) tb acho que os azulejos do banheiro podiam estar mais limpos. Mas de uma maneira geral, gostei do lugar e voltaria.

Stayed 3 nights in Oct 2017

8/10 Good

Maria , London, UK

2017/10/12

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Apartment in central Santiago

This isn't a hotel, it is an apartment in a fairly large block. When I first got to the building I wasn't impressed by the condition of the reception area and seriously became to question my decision to choose this accommodation. I was directed to a apartment number and thought this was my apartment, but it is actually an office and reception and I was able to book in with no problems. I was then taken to my loft style apartment, which I loved! It was clean, it had a balcony and it was quiet. I was there for 2 weeks; cleaners came in every now and then, changed the bedding and towels and did a general tidy up. It suited me and the reason why I was staying in Santiago for 2 weeks (work related). I felt very safe staying there and getting back there at night. This is a very good option if you want a small apartment to stay in rather than a hotel.

Stayed 14 nights in Sep 2017

6/10 Okay

Verified traveler

2017/10/11

Disliked: Cleanliness, staff & service

estadía normal

tuve un corte de luz que no tuvo una pronta solución

Stayed 6 nights in Sep 2017

10/10 Excellent

Marzena, New York

2017/9/30

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel and great location. Very nice and friendly staff.

Stayed 4 nights in Aug 2017

8/10 Good

cristina

2017/9/28

Liked: Cleanliness, staff & service

Instalaciones

Todo tan detereorado pesimas ollas y sarten falraban vasos. Descuidado

Stayed 1 night in Sep 2017

4/10 Poor

Cecilia

2017/9/25

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No lo recomiendo

La verdad te venden una cosa por Internet con fotos que no corresponden a la realidad. Tuvimos muchos inconvenientes con Internet y cosas del apart que se rompían no esta cuidado ni mantenido. Por ese mismo precio hubiéramos conseguido algo mucho mejor,Lo único destacable es la ubicación céntrica..

Stayed 8 nights in Sep 2017

6/10 Okay

Priscila

2017/9/21

Disliked: Cleanliness, staff & service

Razoavel

Achei meio sujo, a roupa de cama/toalhas nao sao trocadas regularmente. Bem razoável, mas bem localizado.

Stayed 7 nights in Sep 2017

8/10 Good

Douglas

2017/9/19

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção

Tem uma localização muito boa. Perto da Estação Bellas Artes pela linha amarela e da estação Santa Lúcia que pela linha vermelha. Essa linha faz conexão com ônibus que leva ao aeroporto. Fica perto também do Cerro Santa Lúcia e do Cerro Santa Cristóbal. Em fim, é perto de tudo dá para ir nos principais pontos turísticos de Santiago a pé.

Stayed 1 night in Sep 2017

6/10 Okay

Karina, São Paulo

2017/9/18

Disliked: Cleanliness, staff & service, room comfort

Bem localizado

A suíte é igual as fotos, entretanto é preciso entender que é um apart hotel e não um hotel. Não tem serviço de limpeza de quarto e como Santiago é extremamente poluído fica naturalmente sujo. o chuveiro é bem quente, mas o banheiro é pequeno e não tem box de vidro então a agua escorre para fora e o banheiro fica inundado. A cozinha é equipada de microondas, geladeira, forno, o que facilita bastante, mas eles não disponibilizaram nenhum pano de prato , mais uma vez à limpeza fica comprometida... A cozinha estava equipado para duas pessoas 2 copos, poucos talheres, 2 tigelas, não sei se nos outros tem.mais coisas. Me incomodou o fato de na reserva ter cofre no quarto e terem me colocado em um sem cofre. Reclamei e no mesmo dia me trocaram de quarto. O principal ponto positivo é a localização, duas ruas para baixo esta a Agustinas para trocar dinheiro ... Ao lado esta o cerro de Santa Lucia, vários restaurantes, da para ir andando para o Mercado municipal e próximo ao metrô. Para quem não faz questão de muito conforto é uma boa opção!

Stayed 3 nights in Sep 2017

8/10 Good

Gabriela, CABA

2017/9/13

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicacion, cerca de transporte publico

Segunda vez que me alojo en el apart. Bueno en gral. Un poco ruidoso unos huespedes brasileños. Excelente la amabilidad y buena disposicion de la Sra Marta quien en todo momento nos asistio en nuestras dudas, nos ubico taxi, facilito mapas, etc.

Stayed 3 nights in Sep 2017

4/10 Poor

Verified traveler

2017/8/15

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Durty, nosy

Alarm rigne all Time for nothing, spring in The Bed, probleme with The parking,

Stayed 10 nights in Aug 2017

6/10 Okay

Gabriel, Buenos Aires

2017/8/7

Liked: Staff & service

Disliked: Room comfort

Ok, but...

* Standard room size is quite large * Published pictures are accurate * Indoor pool is not available in winter. This should be told in advance * Bath tube is very slippery, and bathroom has no drain in the floor (?) * Kitchenware is very very limited * Bedside tables have no lamp, there is just one lamp in the bedroom, at the ceiling

2/10 Terrible

Marco

2017/8/2

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

penca : Nos vendieron este departamento por un hotel . nos dijeron que tenia picina y la podiamos ocupar , lo que se entendio que era temperada ( nunca fue ) , tambien nos ofrecieron gimnacio , no existe tal , porque tienen dos piezas casi vacias , pues toda spocas maquinas estaban en mal estado ; con respecto al servicio de cuarto , no habia limpieza y se tenia que pagar $ 20000 si quierias q te hicieran el aseo ; no recibimos ni siquera reposicion del confort ,sin contar que el aseo dejaba mucho que desear totalmente desconformes.

Stayed 4 nights in Jul 2017

4/10 Poor

Mel, Sydney

2017/7/27

Disliked: Cleanliness

If you can't speak much Spanish it is quite difficult to communicate with the staff as they didn't speak any English. We were told to message a WhatsApp number if we had any questions or problems that spoke English, after sending two messages we could see that they read them but never got a response.

Stayed 4 nights in Jul 2017

6/10 Okay

aldo, saopaulo

2017/7/10

Liked: Property conditions & facilities

Disliked: Cleanliness

Excelente localização, duas quadras do metro.

Razoavel, talvez volte. Mas as condições precisam melhorar muito.....

Stayed 7 nights in Jul 2017

8/10 Good

Jacobus

2017/6/26

Liked: Cleanliness, room comfort

Pass the lobbies and get to the apartment.

To find where to get your keys and check in is very difficult. The state of the lobbies and hallways (that smell of pets) are terrible. The apartment itself is small but very nice. I liked it a lot. The area is also very very central for tourist purposes.The wifi is really really bad and slow. One would expect much better when paying more than $50 a night. I was in 1313 block B.

Stayed 1 night in Jun 2017

8/10 Good

HARRY ISTURIZ, Caracas VZL

2017/6/5

Liked: Cleanliness, room comfort

Convenient location.

Convenient location. Fast internet, supermarkets and restaurants around, metro stations near.

Stayed 9 nights in May 2017

6/10 Okay

Maria

2017/6/4

Disliked: Cleanliness, staff & service

Se supone q había servicio de mucama nunca fueron , faltaba implementos básicos de cocina , sobre todo cuando uno va en familia , la ubicación excelente el servicio más o menos

Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

2017/6/1

Liked: Room comfort

Disliked: Cleanliness, staff & service

I got to Santiago early in the morning, I just wanted to check my luggage but no one was there so I had to wait about an hour or so. They told me to come back at 2pm so I did. They ended up giving me a room after 3:15. The room was not clean. I found the full bag of trash in the kitchen that the last person staying left, there were some trash on the floor, and one of pillow smelled so bad, it was't obviously washed and changed from last people!! I stayed here 3 nights, but they never came for cleaning. No toilet paper or soap or enough towel for 3 nights. The location is super convenient but very noisy at night. There are supposed to be a swimming pool in the facility but they didn't mention where and I don't think there is one.

Stayed 3 nights in May 2017

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