Located in Las Condes, a neighborhood in Santiago, Murano Suites is in a shopping district and near a metro station. Travelers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. KidZania Santiago and Los Dominicos Handicraft Village are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Santiago travel guide
Los Militares 4717, Santiago, Region Metropolitana, 7550000
What's nearby
Apoquindo
2 min walk - 0.2 km
Parque Araucano
10 min walk - 0.9 km
Parque Arauco Mall
12 min walk - 1.0 km
Los Leones Golf Club
15 min walk - 1.3 km
KidZania Santiago
16 min walk - 1.4 km
Getting around
Military Academy Station
8 min walk
Matta Station
12 min drive
Santiago Intl. Airport (SCL)
28 min drive
Restaurants
McDonald's
5 min walk
Lumière
3 min walk
Fuente Chilena
4 min walk
Estación 59
6 min walk
Niu Sushi
3 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Murano Suites
An outdoor pool, a fitness center, and a sauna are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Each apartment provides an LCD TV with cable channels, plus a kitchen with a refrigerator, a microwave, and a dishwasher. Added amenities include free WiFi, a furnished balcony, and a pillowtop bed. Limited housekeeping is available.
Murano Suites offers 3 accommodations with safes and hair dryers. Rooms open to furnished balconies. Accommodations are furnished with twin sofa beds. Beds feature pillowtop mattresses. LCD televisions come with cable channels. Accommodations at this 3-star apartment have kitchens with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations.
This Santiago apartment provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.
Recreational amenities at the apartment include an outdoor pool, a sauna, and a fitness center.
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Height restrictions apply for onsite parking
Free self parking on site
Limited onsite self parking
Kitchen
Cookware, dishware, and utensils
Dishwasher
Full-sized refrigerator/freezer
Microwave
Bedrooms
Bedroom
Pillowtop mattress
Twin sofa bed
Bathroom
1 private bathroom
Hair dryer
Shower/bathtub combination
Towels provided
Entertainment
LCD TV with cable channels
Outdoor areas
Furnished balcony
Terrace
Laundry
Laundry service
Pets
No pets or service animals
Suitability/Accessibility
Elevator
Smoking not allowed
Services and conveniences
Blackout drapes
Free local calls
Iron/ironing board
Limited housekeeping
Limited-hour front desk
Phone
Safe
Location highlights
In a shopping district
Near a metro station
Things to do
Gym
Golfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
1 building
1 floor
3 units
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 11 AM
Early check-in subject to availability
Early check-in fee: CLP 25.000
Minimum check-in age: 25
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: CLP 25.000
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The staff of the property may not be on site, so guests who need assistance should contact the property prior to arrival.
Renovations and closures
The property is closed in February.
Access methods
Front desk (limited hours), key retrieval, private entrance
Pets
No pets or service animals allowed
Children and extra beds
Children younger than 25 are not allowed at this adults-only property; all guests 25 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We have included all charges provided to us by the property.
Optional extras
Early check-in fee: CLP 25.000 (subject to availability)
Late check-out fee: CLP 25.000 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Guests under 25 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Parking height restrictions apply
Property is also known as
Murano Suites
Murano Suites Santiago
Murano Suites Apartment Santiago
Murano Suites Santiago
Murano Suites Apartment
Murano Suites Apartment Santiago
Frequently asked questions
Does Murano Suites have a pool?
Yes, this property has an outdoor pool.
Is Murano Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Murano Suites?
Check-in start time: 3 PM; Check-in end time: 11 AM. Early check-in is available for a fee of CLP 25.000 (subject to availability).
What time is check-out at Murano Suites?
Check-out is at noon. Late check-out is available for CLP 25.000 (subject to availability).
Where is Murano Suites located?
Located in Las Condes, this apartment building is within 1 mi (2 km) of Apoquindo and Parque Arauco Mall. Costanera Center is 1.6 mi (2.7 km) away. Military Academy Station is 8 minutes by foot and Alcantara Station is 13 minutes.
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Reviews
Murano Suites Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Over the phone service extremely poor.
This is not a hotel, but a rent-apartment. Thus, there is no service at the reception whatsoever, not even to guide you.
It is not a hotel, but rather a furnished apartment, so there is no "front desk service". There is always someone in the entrance of the apartment building, but they only speak Spanish (no English) which wasn't a problem since you only have to pick up your keys from them. The owner was very nice. I realized that I did not bring the correct outlet adapter so none of my chargers worked. I emailed her about it, and she immediately emailed me back telling me where to get one within walking distance. The apartment is cleaned weekdays, and the place always seemed very clean. I only have 2 complaints: the shower was very unpredictable (I would randomly just get a few seconds of really hot or really cold water) and you can hear a ton of stuff from the other apartments. Both issues were very manageable. Tip- I noticed the shower was only weird in the evening, not the morning (6 am). And if you're a very light sleeper, I would recommend earplugs. Also, Parque Arauco is a must-see. There is a very pretty garden, a shopping mall, and some awesome restaurants. Overall, I very good experience, especially for the price.
Not Provided
6/10 Okay
SAULE SOFIA, Villavicencio
2015/7/11
Liked: Staff & service, room comfort
Disliked: Cleanliness
Sin grandes pretenciones, un sitio muy amable.
Es una localización perfecta....
El apartamento se ubica en una zona residencial buena, cerca del metro, cerca de pequeños negocios que te ayudan en el dia a dia. También cerca del Parque Arauco y no lejos del Alto de las Condes y Mall de la Dehesa.
Sin grandes pretenciones, un sitio muy amable para alojarse.
Es un lindo apart hotel, de mucha calidad en su cocina y el departamento en general. Camas cómodas, buen tv, wifi en la habitación, el baño limpio y con amenities, lo único es que habia acordado pagar al llegar, y cuando llegamos, ya habian hecho la transacción con la tarjeta de reserva. Excelente vista de Santiago. Super recomendable!
I very much like staying in an Apartment over a Hotel for trips over two weeks. nomaids on the weekends is nice. But beware no laundry of meal service in available in the building.
Be aware. This is not a hotel but rather an apartment building where the room you are staying in is actually a small furnished apartment. Can't beat the price, just don't expect the ease and resources of a hotel. If you don't speak Spanish, no one is there to help figure out anything. The room is nice, has a full kitchen.
Tuve problemas con la entrada al apartaestudio (realmente no es un hotel, sino un edificio residencial donde hay algunos apartamentos amoblados para rentar), pero fue mi culpa por haber llegado antes de las 3 pm. Sin embargo, me solucionaron mi problema en menos de una hora y pude entrar antes del mediodía. El apartamento es cómodo y amplio para una persona o una pareja. El baño está muy bien y la cama está bien. El que me tocó (15-04) tenía una terraza amplia. Está equipado con cocina (aunque tal vez faltan algunos elementos como un limpión); tiene microondas y una nevera amplia. El internet tiene una velocidad apropiada y el TV tiene los canales usuales. El personal del edificio es servicial y amable. El gimnasio es básico.
La informacion en la web no es correcta, NO TIENEN DESAYUNO CONTINENTAL como se anuncia, unas galletitas, unos sacos de cafe y un jugo son una gentileza, no un desayuno continental. Por lo demas la habitacion estaba bien, es agradable y limpia, pero el servicio no es de un Hotel, de hecho no hay una recepcion, solo la portera del edificio, nadie que te despierte y cosas por el estilo, ni siquiera hay un cartel en la calle que lo identifique, no es otra cosa que un lindo apartamento que rentan amueblado con servcio de mucama. Para no tener servicios ni desayuno resulta algo caro.
Me siento engañada. Nunca mas volveria a ese hotel he estado en muchos hoteles en Argentina, Brasil, Estados Unidos y Espana y nunca me habia pasado esto. Mi reserva incluia desayuno continental tal desayuno nunca lo recibi me salieron con una cosa distinta. Una de las camas podia sentir los resortes en mi espalda y cuando me cambiaron la cama hacia tanto ruido que no podia dormir.
Verified traveler
8/10 Good
Ernesto, São Paulo
2012/1/9
Liked: Property conditions & facilities
Disliked: Cleanliness
Murano Suítes
Hotel de boa localização, serviço de atendimento ao cliente muito bom. Sobre o conforto do quarto é regular uma vez que não tem ar condicionado e nem ventilador. Nos dois últimos dias não deixaram o café da manhã e nos demais dias o que deixaram como café da manhã foi apenas um suco com uma bolacha (isso não é bem um café da manhã). Quanto a limpeza do quarto e da cozinha, foi lamentável, principalmente nos últimos dois dias. Pia relativamente suja e pratos e copos sem enxugar. O quarto tem duas camas, a terceira cama é um sofá cama muito velho que se dorme muito mal devido as madeiras dos estrado. A garagem é boa e o atendimento da portaria excelente.
THE GOOD: Very nice suite. There is daily maid service. The snack basket is free. The price was good. The subway/metro, with a small underground shopping mall, is quite close. Each unit has its own router and internet speeds are fast.
THE BAD:
(1)This is a vacation rental in an apartment building. The front desk is manned 24 hours, but all they do is hand you whatever is in your mailbox, including the keys and a welcome letter (in Spanish). Most of them do not speak any English, and even if they did, they do not know much about the unit you are renting.
(2) We had a bilingual person ask at the front desk when checkout time was. We were told twice, there there is no specific time and that 4:30 would be fine, so we arranged for an airport shuttle pickup at that time. At 10:30am the maid came and someone who did not speak English told us over the phone that we needed to checkout at 12noon! I am guessing that Hotels.com charged my credit card when I checked out (handed the desk my key), because there was nothing else that was done at that time.
(3) There is no breakfast, despite what Hotels.com says. There is a basket of cookies and crackers, which is apparently free -- though nowhere does it say this. After the first day we ate a couple of cookies and they were replaced, and, as far as I know, were were not charged for that.
Alan
6/10 Okay
Verified traveler
2011/10/20
Liked: Cleanliness, room comfort
Disliked: Staff & service
Convenient apart-hotel next to Escuela Militar
Murano Suites has big apartments, with separate bedroom and living room and a equipped open kitchen. They also have large balconies with nice views in the upper floors. Complimentary internet and parking was also very convenient. The problem was that there was virtually no service. The front desk has only a security guard after 6:00 PM. No concierge, no restaurant, no room service and even cleaning is available only until 6:00 PM on weekdays, 2:00 PM on Saturdays and absent on Sundays. Location is excellent, in a very nice area of Santiago, next to the poshest avenue in the city, a big mall and a subway station.