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路奇亞諾 K 飯店的評分

4.5 out of 5
路奇亞諾 K 飯店
Merced, 84, Lastarria, Santiago, Región Metropolitana

評論

9.0

太棒了

10 分，有夠讚；473 則評論中有 293 則" "
8 分，不錯哦；473 則評論中有 120 則" "
6 分，一般般；473 則評論中有 31 則" "
4 分，不太好；473 則評論中有 17 則" "
2 分，很糟糕；473 則評論中有 12 則" "

9.0/10

整潔度

9.4/10

員工素質

8.4/10

設施服務

8.6/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

FUNG KWAN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 1 晚

10/10 有夠讚

Ruben

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Our second stay at Luciano K was amazing
於 2024 年 4 月住了 3 晚
Andres I 於 2024年4月29日回覆
Ruben,We really appreciate your review. We are glad to know that you enjoyed your stay with us. Best regards!

10/10 有夠讚

Ruben

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The front desk girls were amazing and very attentive. We had to leave our luggage taken care of after our checkout and they took care of our belongings and also made sure we were able to use the facilities and shower for our trip back home. We were impressed
於 2024 年 4 月住了 2 晚
Andrés I 於 2024年4月25日回覆
Ruben, We are very happy that you enjoyed your stay with us. In Luciano K our staff always try to help as much as we can to make your experience in Chile a nice memory.Best regards

10/10 有夠讚

Stephen，Englewood

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel, very chic art deco, walking distance from Lastarria where you can find great dining and bars.
於 2024 年 4 月住了 1 晚
Andres I 於 2024年4月17日回覆
Stephen, We are glad to hear that you enjoyed our service and the great architectural value of our hotel. We look forward to welcoming you on your next visit to Santiago.

10/10 有夠讚

Evelyn

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
La atención fue muy buena y amable, está ubicado cerca a los transportes de metro y zona comercial.
於 2024 年 4 月住了 2 晚
Andres I 於 2024年4月17日回覆
EvelynMuchas gracias por tu comentario. Nos alegra saber que disfrutaron de nuestro servicio y que nuestra ubicación resultara tan conveniente para su estadía. Esperamos poder recibirlos en su próximo viaje a Santiago.

10/10 有夠讚

Jason

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was very well located and very clean.
於 2024 年 3 月住了 2 晚
Andres I 於 2024年4月17日回覆
Jason,Thank you for choosing to stay with us. We're delighted to hear that you enjoyed our service and had a pleasant experience. We look forward to welcoming you back soon

10/10 有夠讚

MARC，Longwood

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very good hotel. Very helpful team
於 2024 年 3 月住了 4 晚
Andres I 於 2024年4月17日回覆
Marc,Thank you for taking the time to leave us your comment. We are glad to hear that you had a pleasant stay and that all the advice and information provided by our front desk staff allowed you to enjoy your time in Santiago. Best regards!

10/10 有夠讚

Gérard

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
What to say about this nice boutique hotel built in 1920 by the famous architect, Luciano K. Well everything is perfect! My room was spacious. The terrasse offers beautiful view, with a bar-restaurant. The breakfast included delicious. The personnel is helpful and welcoming. That’s the place to stay in Lastarria when visiting Santiago de Chile! Recommended!
於 2024 年 3 月住了 3 晚
Andres I 於 2024年4月17日回覆
Gérard,Thank you for highlighting the great historical and architectural value of our Hotel. We are glad to know that you enjoyed your stay with us and that all our services, facilities and location allowed you to enjoy a more pleasant trip. Best regards!

10/10 有夠讚

Susan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We highly recommend this hotel for travelers looking to experience the more traditional area of Santiago. We walked to so many key sites from here, including the Cerro San Cristobal, Cerro Santa Lucia, the Moneda (must see the changing of the guard), Plaza de Armas, etc. It was also just a five-minute walk to the many restaurants and bars in the Bellavista area. The staff were extremely friendly and helpful, the rooms were comfortable, the breakfast was good, and we appreciated the convenience of the rooftop bar. We also did a few day-trips while in Santiago, and the tour companies picked us up right in front of the hotel.
於 2024 年 3 月住了 4 晚
Andres I 於 2024年4月17日回覆
Susan,Thank you very much for your comment.We are glad to hear that you enjoyed your stay with us and that our service and location allowed you to see all the sights you wanted to visit. Best regards!

10/10 有夠讚

Rolf

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great staff, roof top patio is a show stopper. Don’t stay at a chain hotel, stay here.
於 2024 年 3 月住了 2 晚
Andres I 於 2024年4月17日回覆
Rolf,Thank you for highlighting our service and the personalized attention of our staff. We look forward to welcoming you again. Best regards

2/10 很糟糕

Melissa Ellen，Fort Lauderdale

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The rooms are awful. They are dirty and items are broken. The craftsmanship of the upgrades was terrible. Our room had a glass shower door that was installed upside down. We had to change properties because it was so bad.
於 2024 年 3 月住了 8 晚
Andres I 於 2024年4月17日回覆
Melissa,Thank you for taking the time to leave us your comment. Your feedback is invaluable as we strive for continuous improvement.Warm regards,

8/10 不錯哦

Chris，penticton

喜歡：整潔度和員工素質
於 2024 年 3 月住了 2 晚
Andres I 於 2024年4月17日回覆
Chris, Thank you for choosing to stay with us. We're delighted to hear that you enjoyed our service and had a pleasant experience.

10/10 有夠讚

Michael

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The location is excellent off the park and walking distance to museums and commercial arrasa.
於 2024 年 3 月住了 1 晚
Reservas 於 2024年3月20日回覆
Good afternoon Michael,Thank you very much for your comments and rating.We are glad to hear that our services were to your liking. One of our main features is that our hotel is well located so that all our guests can get around the city without any problems. And you are a witness that this is possible.We hope to see you again soon.Best regards.

10/10 有夠讚

Helen

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely old hotel with great character. The staff was very helpful and the rooftop bar and pool were a welcome treat.
於 2024 年 3 月住了 2 晚
Reservas 於 2024年3月20日回覆
Good afternoon Helen,Thank you very much for your comments and rating.We are glad to hear that our hotel was to your liking.We are proud that our service was what you expected, and that our roof terrace and pool were to your complete satisfaction.We look forward to seeing you again soon.Best regards.

8/10 不錯哦

gary

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is my second visit. The staff is friendly and very competent. For an older building, efforts are made to maintain it. Location suits my interests.
於 2024 年 3 月住了 1 晚
Andres I 於 2024年4月17日回覆
Gary, it is always a pleasure to welcome you to the hotel. We are glad that in all your stays with us you have enjoyed our service and attention.Best regards and we look forward to welcoming you a third time.

8/10 不錯哦

gary

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Nice vintage property. It was quiet, the bed was comfortable and the shower functioned well. The staff was very friendly and very competent.
於 2024 年 3 月住了 2 晚
Andres I 於 2024年4月17日回覆
Gary,We are glad to hear that you enjoyed your stay with us. Thank you very much for your review.

10/10 有夠讚

arturo

情侶出遊, 家庭旅遊
喜歡：整潔度和員工素質
Boutique hotel in el centro of Santiago. Overall excellent option for price.
於 2024 年 2 月住了 1 晚
Andres I 於 2024年4月17日回覆
Arturo,We are glad to hear that you enjoyed your stay with us. Thank you very much for your review.

10/10 有夠讚

Samantha

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Unique and beautifully done boutique hotel in the perfect location straddling the Bellavista and LaStarria neighborhoods, while still being nice and quiet at night. We loved the breakfast and pool deck (the view!!!) and staff were very responsive to requests. The pool bar / restaurant hours (besides the gratis breakfast) were not clearly laid out so don’t expect a 24/7 bar by the pool (that is my only extremely minor note). We loved our stay.
於 2024 年 2 月住了 3 晚
Andres I 於 2024年4月17日回覆
Samantha, thank you for choosing to stay with us. We're delighted to hear that you enjoyed our service and had a pleasant experience. We look forward to welcoming you back soon!

8/10 不錯哦

Alexander

團體旅遊, 家庭旅遊
喜歡：員工素質
不喜歡：整潔度
The services provided by the front desk, roof-top restaurant and breakfast staff were very helpful and friendly; however, my room and those of my friends need dusting and cleaning.
於 2024 年 2 月住了 3 晚
Andres I 於 2024年4月17日回覆
Alexander, Thank you very much for your comment, as your input allows us to continue improving our service. We are glad to hear that you had a pleasant stay with us. Best regards!

10/10 有夠讚

Marilyn

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stated a
於 2024 年 2 月住了 2 晚
Andrés I 於 2024年4月17日回覆
Marilyn,Thank you for choosing to stay with us. We're delighted to hear that you enjoyed our service and had a pleasant experience. We look forward to welcoming you back soon!

10/10 有夠讚

Gilles

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very helpful. We were very impressed by the staff having a very early breakfast ready for us before departing for the airport.
於 2024 年 2 月住了 2 晚
Andres I 於 2024年4月17日回覆
Gilles,Thank you very much for your comment. As a hotel, we always strive to provide the best service to our guests. We're delighted to hear that you enjoyed your stay.Best regards,

8/10 不錯哦

Samuel

情侶出遊, 家庭旅遊
喜歡：整潔度和員工素質
Services was great. Personal gave us good attention and we’re very helpful.
於 2024 年 2 月住了 2 晚
Andres I 於 2024年4月17日回覆
Samuel, We are glad to hear that you enjoyed your stay with us. Thank you very much for your review.

8/10 不錯哦

Kimberly

喜歡：整潔度、員工素質和住宿環境和硬體
The staff were excellent, polite and helpful. the architecture was interesting with an old elevator. we used the new one to transport luggage. marble staircase to the top floor, bar on top of building.
於 2024 年 2 月住了 2 晚
Andres I 於 2024年4月17日回覆
Kimberly,We're glad to hear that you enjoyed your stay. Indeed, our characteristic elevator is one of the first in Chile. We look forward to welcoming you again!

4/10 不太好

Vivian

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
This hotel has huge potential but unfortunately it has not been maintained well. My room was dirty…all the baseboards and most surfaces that could collect dust were covered with dust. The vent over the sink hadn’t been cleaned in years. Fortunately, the toilet, bathroom sink and bed were clean. Otherwise, I couldn’t have stayed there. My TV satellite box had been disconnected before I arrived, the battery in the safe died while my valuables were inside, and the phone didn’t work. The staff was helpful but it took an hour to resolve these issues. Breakfast was mediocre. Although it’s .2 miles from the Lastarria neighborhood, the walk to get there is uncomfortable.
於 2024 年 2 月住了 2 晚
Andres I 於 2024年4月17日回覆
Vivian,Thank you for taking the time to leave us your comment. Your feedback is invaluable as we strive for continuous improvement.Warm regards,

10/10 有夠讚

Katie

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Such a beautiful, convenient hotel for our stay in Santiago. We loved the rooftop area for a pisco sour in the evenings before dinner.
於 2024 年 2 月住了 3 晚
Andres I 於 2024年4月17日回覆
Katie,Thank you for your comment. Our terrace is a must-visit in the evenings for enjoying an incredible Pisco Sour and the panoramic view of Santiago.Best regards

8/10 不錯哦

William Clay，New Orleans

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I really liked this hotel. The staff were very friendly and accommodating, the free breakfast was wonderful, and the location in Santiago was perfect. The style and vibe of the hotel were fantastic. I also felt very safe. The only reason I gave four stars instead of five is because of three things: the WiFi was painfully slow, the noise around my room was loud (I was next to the housekeeping storage/work room), and I had to pay for an entire extra night just to check in early. I would have also had to pay a hefty additional fee if I had chosen to checkout late. Overall, I enjoyed my stay at Luciano K Hotel, and I would recommend it as a nice, safe place to stay in a centrally located area.
於 2024 年 2 月住了 7 晚

2/10 很糟糕

bri

喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
於 2024 年 1 月住了 3 晚
Andres I 於 2024年4月17日回覆
Briseida,Your feedback is invaluable as we strive for continuous improvement.Best regards,

8/10 不錯哦

Rod

喜歡：整潔度和員工素質
Top shelf staff, helpful with every question or request. Location within short walk to the great restaurants in Lasterria.
於 2024 年 1 月住了 4 晚

10/10 有夠讚

John

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We stayed here for two nights following a cruise. The staff was very friendly and helpful. This hotel has a lot of old charm and is located in a great part of the city for tourism. It is close to most of the museums and cool stuff to see, and the metro is just a few minutes walk from the hotel.

10/10 有夠讚

Emanuela

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 3 晚
Reservas 於 2024年3月20日回覆
Buenas Tardes Emanuela,Muchas gracias por su calificación, nos alegra saber que nuestros servicios fueron de su gusto.Esperamos volver a verla pronto nuevamente.Saludos.

10/10 有夠讚

Michael

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very helpful staff and great rooftop bar
於 2024 年 1 月住了 2 晚

6/10 一般般

Monica

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Localização estranha !
Achei o lugar em frente ao Parque florestal um pouco perigosa . Semana passada estive lá e aconteceu uma manifestação com polícia e os caras jogando latas e pedras . O hotel imediatamente fechou as portas . Achei a segiranca fraca já que a porta estava sempre fechada e tinha que tocar a companhia . As instalações em comum estão bem degradadas . Mas o quarto em que fiquei foi muito bom ! O staff muito prestativos . Mas a noite é complicado sair sozinha .
於 2024 年 1 月住了 2 晚

4/10 不太好

Daniel

不喜歡：整潔度、住宿環境和硬體和客房舒適度
Horrible stay.
Was supposed to be 2 night we checked out after 1. Mouldy bathroom, cracked toilet, stained bathtub, dusty, filthy curtains and there was no access to the pool area until 7pm as it was being used for a photo shoot. We chose this place based on reviews and the fact it had a pool. No mention via email or anything that the rooftop bar and pool would be closed. If we had of known this before hand we would have booked elsewhere. This is def not a 4 star hotel. Should have stayed at the Pullman. See the photos. I would like a refund of the 2nd night.
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Victoria

喜歡：整潔度、員工素質和住宿環境和硬體
The staff were kind and welcoming, plus it is easy to explore on foot from the hotel.
於 2023 年 12 月住了 1 晚

4/10 不太好

Emily

喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：客房舒適度
Interior window overlooking the stairwell
It was not disclosed when booking that the room did not have a real window. The window overlooked the stairwell and had a huge lamp outside the window. We really like waking up to natural light every morning but had to close the shades because the lamp was on at all hours. For the price we paid, there should have been a real window. And at the very least it would have been disclosed in the listing. Also the area isn’t that safe looking at night. But during the day it’s okay. It’s a 10 minute walk to most of the good areas.
於 2024 年 1 月住了 3 晚

10/10 有夠讚

Clare

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very cool art deco hotel with the oldest elevator in Chile. Staff was lovely. the room we booked had an internal window only (which we knew) but was perfect. great value for money and the pool and rooftop are fabulous.
於 2024 年 1 月住了 1 晚

6/10 一般般

Robert，Haliburton

情侶出遊
喜歡：整潔度
不喜歡：設施服務
於 2024 年 1 月住了 2 晚

8/10 不錯哦

Marite

商務旅客
喜歡：整潔度、員工素質和設施服務
Hermoso hotel, desayuno excelente

10/10 有夠讚

Jennifer

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location for everything Santiago. Breakfast is great as well. The one thing to beware of is there contracted drivers aren’t reliable. We had the hotel arrange our transport to and from the hotel. The pick up from the airport was canceled by the service a week in advance which wasn’t a big deal. The driver to the airport messed up and went to the wrong hotel and somehow couldn’t come get us-which left us scrambling to figure out how to get to the hotel 10 minutes after our scheduled pick up. Have a plan B anytime you rely on the hotel drivers. Otherwise, this is the place to stay in Santiago
於 2023 年 12 月住了 5 晚

4/10 不太好

Pieter，Amsterdam

情侶出遊
不喜歡：員工素質和設施服務
於 2023 年 12 月住了 4 晚

10/10 有夠讚

Elie，Princeton

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great overall choice for a visit to Santiago. And staff is super friendly and helpful
於 2023 年 12 月住了 3 晚

6/10 一般般

Quan

於 2023 年 12 月住了 3 晚

10/10 有夠讚

Ali Vahit

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Sanam

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚

6/10 一般般

David

喜歡：員工素質
於 2023 年 12 月住了 1 晚

6/10 一般般

Lue Ping，Bellevue

情侶出遊
喜歡：設施服務
This hotel locates in an excellent location in Santiago, and hotel generally is quite clean. Upon checking in, we ran out a bottle of the drinking water in the room, and was hoping to refill. Instead, we were given a small bottle of water. When checking out, we were charged pretty steep price for the water bottle. I wish that the staff told me up front the cost so that I could buy one in next door supermarket. Otherwise, the staff is friendly.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Alejandro

情侶出遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property
於 2023 年 11 月住了 4 晚
Luciano K hotel. 於 2023年12月5日回覆
Thank you fro your comment!

10/10 有夠讚

Stacey Ongaro

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We really enjoyed our stay here...the rooftop bar area was great. Great bartender, delicious mojito, and a nice view. We loved the antique elevator, the lovely breakfast, the comfortable bed and great shower. I highly recommend paying the hotel for transportation assistance if you do not speak Spanish fluently. We took our rental car to the airport a day early and the hotel sent a cab. They arranged our cab to the airport the next day ( we paid the driver directly on return...under 30 dollars. Money well spent. Driving in Santiago is very hectic. Wonderful hotel and staff
於 2023 年 11 月住了 1 晚
Luciano K hotel. 於 2023年12月4日回覆
Thank you!

6/10 一般般

Renan

團體旅遊
喜歡：客房舒適度
Cama confortável e café da manhã excelente. O hotel precisa urgente de manutenção. Toda a estrutura parece decadente. A entrada do hotel tem moradores de rua e moscas. Além disso, um amigo que estava comigo teve problemas com sua reserva e a gerência do hotel foi extremamente incompreensiva na resolução da situação. Em geral não tive uma má experiência, mas não recomendo.
於 2023 年 10 月住了 2 晚
Luciano K hotel. 於 2023年12月4日回覆
Thank you for your comment. We will be aware about what you said.Kind Regards.

10/10 有夠讚

Catherine

喜歡：整潔度、員工素質和客房舒適度
於 2023 年 11 月住了 1 晚
Luciano K hotel. 於 2023年11月19日回覆
Thank you !