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Casona Bustamante

3.0 star property
Hotel connected to a shopping center in Santiago with a rooftop terrace

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Photo gallery for Casona Bustamante

Enjoy al fresco dining in a serene outdoor setting with comfortable seating options and lush views.
Two single beds with beige bedding and a bedside table, set against a backdrop of white walls and a large window.
Hotel Trinity offers a warm welcome with its inviting entrance, flanked by lush greenery and elegant lantern-style lighting.
Experience the charm of Hotel-Boutique Tremo, nestled in Parque Bustamante, with its elegant sign and lush greenery.
Relax in a casual dining area with a central hanging chair, surrounded by tables and wicker chairs.

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room

Double Room | 1 bedroom, free WiFi, bed sheets

Double Room

Highlights

LED TV
Separate bedroom
Hair dryer
Private bathroom
Cable channels
  • 6.04 Ping (20 square meters)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom | 1 bedroom, free WiFi, bed sheets

Classic Triple Room, 1 Bedroom

Highlights

LED TV
Separate bedroom
Hair dryer
Private bathroom
Cable channels
  • 7.56 Ping (25 square meters)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
Viña del Mar 31, Santiago, 7500000

What's nearby

  • Santa Lucia Hill - 13 min walk - 1.2 km
  • Palacio de la Moneda - 3 min drive - 2.1 km
  • Plaza de Armas - 3 min drive - 2.0 km
  • Costanera Center - 4 min drive - 4.1 km
  • San Cristobal Hill - 7 min drive - 2.0 km

Getting around

  • Parque Almagro Station - 4 min drive
  • Bustamante Park Station - 4 min walk
  • Santiago Intl. Airport (SCL) - 21 min drive

Restaurants

  • ‪La Terraza - ‬4 min walk
  • ‪La Casa del Chef - ‬4 min walk
  • ‪Factotum Café - ‬3 min walk
  • ‪Amadeus - ‬4 min walk
  • ‪Restaurant Japón - ‬3 min walk

About this property

Casona Bustamante

Hotel near Santa Lucia Hill
Located close to Clinica Santa Maria and Plaza de Armas, Casona Bustamante provides a rooftop terrace. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • A front-desk safe, concierge services, and luggage storage
Room features
All guestrooms at Casona Bustamante have amenities such as free WiFi.
More conveniences in all rooms include:
  • LED TVs with cable channels

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily on-the-go breakfast available 8:00 AM to 10:00 AM for a fee: USD 1 per person

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with cable channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per stay
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 1 per person
  • Airport shuttle fee: USD 70 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Boutique Tremo Bustamante Santiago
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Casona Bustamante Hotel Santiago

Frequently asked questions

Is Casona Bustamante pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casona Bustamante?

This property doesn't offer parking.

What time is check-in at Casona Bustamante?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. After-hours check-in is not available.

What time is check-out at Casona Bustamante?

Check-out is at noon.

Does Casona Bustamante provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 70 per person applies.

Where is Casona Bustamante located?

Located in Providencia, this hotel is within 1 mi (2 km) of Santa Lucia Hill and Clinica Santa Maria. Plaza de Armas and Palacio de la Moneda are also within 2 mi (3 km). Bustamante Park Station is only a 4-minute walk and Baquedano Station is 6 minutes.

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Casona Bustamante Reviews

Reviews

6.8
Rating 10 - Excellent. 9 out of 56 reviews
Rating 8 - Good. 19 out of 56 reviews
Rating 6 - Okay. 14 out of 56 reviews
Rating 4 - Poor. 9 out of 56 reviews
Rating 2 - Terrible. 5 out of 56 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Stayed 1 night in Feb 2021

8/10 Good

Felipe Ignacio

Stayed 1 night in Feb 2021

6/10 Okay

Victor

Stayed 3 nights in Feb 2021

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Dyana stefania

Liked: Cleanliness, room comfort
Disliked: Staff & service

La niña no me tomó en cuenta. Me pasó a levar. M

Stayed 1 night in Oct 2020

8/10 Good

vivian analia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto

Excelente lugar a pasos del patio bellavista
Stayed 2 nights in Mar 2020

10/10 Excellent

Rommina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo

Lindo lugar , rico desayuno , La gente que atiende un 7. Solo que la aplicación donde solicite la reserva me confirmo que estaba ok pero no habían habitaciones. Pero ellos muy amables nos dirigieron a otro hotel.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Jul 2019

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel. The staff were really nice. The room was small, but comfortable. The only problem I had was that my room was next to the laundry, so I could hear the washing machine going all day. Nice included breakfast and good wi-fi.
Stayed 4 nights in Apr 2019

8/10 Good

Paula Ester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación

El hotel está bien ubicado. Buen servicio. Difícil acceso al desayuno lo sirven en la terraza y sólo se accede por escaleras
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Nice staff, clean and functional boutique hotel. Wear and tear shows a bit and beds could be upgraded.
Stayed 1 night in Mar 2019

6/10 Okay

Sean

Liked: Cleanliness, staff & service

Great location. Room for improvement.

Service was generally good. Most of the counter staff were helpful and friendly. Location was great as it is near a subway station. Wifi works well. Room for improvement: some breakfast appliances like toaster was not working. The bed we had felt unstable. The toilet seat cover does not stay open when you need it to so the cover is leaning on your back as you are using the toilet. The soap for our second night stay was not replaced. Not all of the electricity outlets in the room were working.
Stayed 2 nights in Dec 2018

8/10 Good

Miguel A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

¡¡

muy bien ubicado y los chico@s de recepción son muy amables
Stayed 1 night in Dec 2018

2/10 Terrible

Rocío

Liked: Cleanliness

Me cambiaron de ubicación

Pésimo. Me cambiaron al Hotel Tremo de Recoleta porque hubo un problema con mi pieza y me hicieron el cobro de un impuesto que según yo ya me cobraron
Stayed 1 night in Dec 2018

8/10 Good

alir

Liked: Cleanliness, staff & service

Escelente ubicación, cercano a lugares de interes.

En general bien, cerca de los lugares de interés en Santiago, solo que ya esta un poco viejo y el desayuno es muy sencillo.
Stayed 2 nights in Oct 2018

10/10 Excellent

Julian D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal es muy bien calificado , excelente, el lugar hermoso ,limpio.
Stayed 4 nights in May 2018

10/10 Excellent

liana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Não recomendo

É um hotel velho que foi mal reformado. Manutenção péssima, acústica ruim, toalhas e lençóis manchados e péssimo café da manhã. Só vale pela localização.

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel pequeno, porém bonito e confortável

O Hotel está muito bem localizado e é muito bonito. Os quartos são pequenos porém confortáveis. O banheiro também é confortável porém pouco funcional, apesar do chuveiro ser muito bom, as cortinas plásticas ficam grudando no corpo durante o banho, e se colocamos elas para fora, imunda totalmente o banheiro. Seria muito util se o Hotel investisse em um box de vidro. Esse foi o único inconveniente, de resto o Hotel é bem agradável e tem um terraço com uma vista incrível da cidade.

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

Bom custo beneficio

O hotel tem excelente localização. Poderia ser mais limpo. Ficamos 9 noites e não colocavam papel higiênico todos os dias.
Stayed 9 nights in Nov 2017

6/10 Okay

sonia

Liked: Cleanliness
Disliked: Room comfort
O local é bom, mas os quartos são muito pequenos, mal conseguimos colocar uma mala, então fica muito desconfortável.
Stayed 2 nights in Nov 2017

6/10 Okay

R2, Redwood City, CA

Disliked: Property conditions & facilities

Cheap place for overnight stay

We needed a place to stay overnight until our flight the next night to Punta Arenas. We were looking for some place cheaper, and a well-known travel book mentioned this place. This served fine, but I probably wouldn't stay longer than one night. The room and bathroom was small, and it was a bit run-down. The free breakfast was nothing special, but it was free. The lady who was there when we checked out spoke good English and helped us get a taxi to the airport.
Stayed 1 night in Oct 2017

6/10 Okay

sonia

Disliked: Cleanliness
Tivemos o inconveniente de ao chegarmos ao hotel, por problemas de infiltração, trocaram-nos de hotel, da mesma rede, o Hotel Boutique Tremo Bella Vista e este o quarto era muito pequeno, mal cabia uma mala, café da manhã fraco, bom atendimento dos funcionários e bom local, tem um supermercado bem em frente
Stayed 1 night in Nov 2017