10/10 Excellent
Verified traveler
2019/6/25
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified traveler
Stayed 1 night in Jun 2019
L'étape de Santenay
2.0 star property
Tennis enthusiasts find their match at this city center property where active days lead to restaurant lunches and casino excitement
Choose dates to view prices
Photo gallery for L'étape de Santenay
L'étape de Santenay, in the city center, balances relaxation and entertainment. Guests enjoy an outdoor tennis court, terrace, and on-site casino. The property offers in-room WiFi and a coffee shop, with staff assisting in luggage storage and tour tickets.
Reviews
8.48.4 out of 10
Very good
Popular amenities
- Pet friendly
- Free WiFi
- Restaurant
- Breakfast available
- Parking available
- Bar
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Double Room
Standard Double Room
Highlights
Free cribs/infant beds
Flat-screen TV
Private bathroom
Cable channels
Desk
Daily housekeeping
- 161 sq ft
- Sleeps 2
- 1 Queen Bed
View all photos for Standard Twin Room
Standard Twin Room
Highlights
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Private bathroom
Cable channels
Desk
Daily housekeeping
- City view
- 161 sq ft
- 2 bedrooms
- Sleeps 2
- 2 Twin Beds
View all photos for Triple Room
Triple Room
Highlights
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Desk
Daily housekeeping
- 248 sq ft
- 1 bedroom
- Sleeps 3
- 3 Twin Beds
View all photos for Quadruple Room
Quadruple Room
Highlights
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Desk
Daily housekeeping
- 377 sq ft
- 1 bedroom
- Sleeps 4
- 1 Double Bed and 2 Twin Beds
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About the neighborhood
Located in Santenay, L'étape de Santenay is in the city center and on the boardwalk/promenade. Burgundy Wine Museum and Dalineum are cultural highlights, and some of the area's activities can be experienced at Domaine Chapelle and Olivier Leflaive. Domaine Château de Cîteaux and Terrasses de Cîteaux are also worth visiting. Visit our Santenay travel guide
10 place du jet d eau, Santenay, 21590
What's nearby
Hospices de Beaune17 min drive - 22.1 km
Marche Aux Vins Winery17 min drive - 22.1 km
Burgundy Wine Museum17 min drive - 22.1 km
Basilique Notre-Dame17 min drive - 22.1 km- Domaine Chapelle18 min walk - 1.6 km
Getting around
- Santenay-les-Bains Station2 min walk
Restaurants
- Olivier Leflaive8 min drive
- La Cabane6 min drive
- Au 9 G d'O8 min drive
- Restaurant Lameloise8 min drive
- L'Auberge du Vieux Vigneron6 min drive
About this property
L'étape de Santenay
Hotel in the city center
At L'étape de Santenay, you can look forward to a casino, a terrace, and a coffee shop/cafe. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
Other perks at this hotel include:
- Buffet breakfast (surcharge), an outdoor tennis court, and luggage storage
- Free newspapers and tour/ticket assistance
Room features
All guestrooms at L'étape de Santenay have amenities such as free WiFi.
More amenities include:
- Bathrooms with showers and free toiletries
- Flat-screen TVs with cable channels
- Free infant beds, daily housekeeping, and desks
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free offsite parking
- Wheelchair-accessible parking available
Food and drink
- Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 9 per person
- A bar/lounge
- A coffee shop/cafe
- A restaurant
Things to do
- Casino
- Outdoor tennis court
Family friendly
- In-room crib
Conveniences
- Free newspapers in lobby
- Limited-hour front desk
- Luggage storage
Guest services
- Housekeeping (daily)
- Tour and ticket assistance
Outdoors
- On the boardwalk/promenade
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Assistive listening devices
- Stair-free path to entrance
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- 2 buildings
- 2 floors
- Built in 2013
- Designated smoking areas
Room amenities
Bedroom
- Free crib
Bathroom
- Free toiletries
- Hair dryer (on request)
- Private bathroom
- Shower
- Towels provided
Entertainment
- Flat-screen TV with cable channels
More
- Desk
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 7:30 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed on Thursday and Sunday:
- Dining venue(s)
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 6 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately EUR 9.00 per person
- Pet fee: EUR 6 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
L'étape Santenay
L'étape de Santenay Hotel
L'étape de Santenay Santenay
L'étape de Santenay Hotel Santenay
Frequently asked questions
Is L'étape de Santenay pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 6 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
There is free parking nearby.
What time is check-in at L'étape de Santenay?
Check-in start time: 3 PM; Check-in end time: 10 PM.
What time is check-out at L'étape de Santenay?
Check-out is at 11 AM.
Where is L'étape de Santenay located?
Located in the heart of Santenay, this hotel is 0.8 mi (1.4 km) from Domaine Chapelle and within 9 mi (15 km) of Olivier Leflaive and Meursault Castle. Domaine Château de Cîteaux and Terrasses de Cîteaux are also within 9 mi (15 km). Santenay-les-Bains Station is only a 2-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
L'étape de Santenay Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.0
Location
8.8
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 2 out of 6 reviews
10 - Excellent
2
Rating 8 - Good. 3 out of 6 reviews
8 - Good
3
Rating 6 - Okay. 1 out of 6 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 6 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 6 reviews
2 - Terrible
0
Reviews
6/10 Okay
Cathy
2018/2/5
Liked: Cleanliness, staff & service
bien dans l'ensemble
Hôtel assez simple dans l'ensemble, mais très bien pour un séjour court.
Il manquait un peu de chauffage, sinon pour le reste c'était très bien.
Cathy
Stayed 1 night in Feb 2018
8/10 Good
Frederic
2017/6/23
Liked: Cleanliness, staff & service, property conditions & facilities
joli village bourguignon
Halte professionnelle en Bourgogne. Rien à redire.
Frederic
Stayed 1 night in Jun 2017
10/10 Excellent
Verified traveler
2019/8/19
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveler
Stayed 2 nights in Aug 2019
8/10 Good
gerard
2017/10/22
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gerard
Stayed 1 night in Oct 2017
8/10 Good
Verified traveler
2016/10/31
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort