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Soho Boutique Palacio de Pombo

3.0 star property
Hotel with a coffee shop, 7-minute walk to Santander Ferry Terminal

Choose dates to view prices

Photo gallery for Soho Boutique Palacio de Pombo

Lounge
Exterior
Lounge
Daily buffet breakfast (EUR 15 per person)
Reception
Located in the heart of Santander City Centre, Soho Boutique Palacio de Pombo offers practical amenities like a coffee shop and laundry services. Guests enjoy in-room WiFi, luggage storage, and helpful concierge assistance throughout their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Breakfast available
  • Air conditioning
  • Laundry
  • Pet friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

Double Room | 1 bedroom, minibar, in-room safe, desk

Double Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, desk

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, desk

Triple Room

Highlights

Air conditioning
Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Free bottled water
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

Highlights

Air conditioning
Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Free bottled water
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

Highlights

Air conditioning
Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Free bottled water
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
CALLE MARCELINO SANZ DE SAUTUOLA, 2, Santander, 39003

What's nearby

  • Banco Santander - 2 min walk - 0.2 km
  • Santander Cathedral - 5 min walk - 0.4 km
  • Mercado La Esperanza - 6 min walk - 0.6 km
  • Santander Ferry Terminal - 6 min walk - 0.6 km
  • Palacio de la Magdalena - 8 min drive - 3.8 km

Getting around

  • Santander (YJL-Santander Train Station) - 11 min walk
  • Santander (SDR) - 19 min drive

Restaurants

  • ‪La Casa del Indiano - ‬1 min walk
  • ‪La Catedra Tapas - ‬2 min walk
  • ‪Luzmela - ‬1 min walk
  • ‪Santa & Co - ‬1 min walk
  • ‪Mesón Los Arcos - ‬2 min walk

About this property

Soho Boutique Palacio de Pombo

Hotel near Santander Ferry Terminal
Soho Boutique Palacio de Pombo provides amenities like a coffee shop/cafe and dry cleaning/laundry services. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a 24-hour front desk, and concierge services
  • Luggage storage, an elevator, and smoke-free premises
  • Tour/ticket assistance and a reception hall
Room features
All 64 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • Travel cribs, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 8:30 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A coffee shop/cafe

Family friendly

  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day, plus a one-time cleaning fee of EUR 20
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Pet fee: EUR 10 per pet, per day plus EUR 20 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Soho Palacio Pombo Santander
Soho Boutique Palacio de Pombo Hotel
Soho Boutique Palacio de Pombo Santander
Soho Boutique Palacio de Pombo Hotel Santander

Frequently asked questions

Is Soho Boutique Palacio de Pombo pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 10 per pet, per day. A cleaning fee of EUR 20 also applies. Service animals are exempt from fees.

How much is parking at Soho Boutique Palacio de Pombo ?

Soho Boutique Palacio de Pombo doesn't offer parking.

What time is check-in at Soho Boutique Palacio de Pombo ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Soho Boutique Palacio de Pombo ?

Check-out is at noon.

Where is Soho Boutique Palacio de Pombo located?

Located in Santander City Centre, this hotel is within a 10-minute walk of Casa Pombo and Santander Ferry Terminal. Mercado del Este and Museum of Prehistory and Archaeology of Cantabria are just steps away. Santander (YJL-Santander Train Station) is 11 minutes by foot and Santander Station is 11 minutes.

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Reviews

Soho Boutique Palacio de Pombo Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Amenities

8.6

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 28 out of 52 reviews
Rating 8 - Good. 17 out of 52 reviews
Rating 6 - Okay. 3 out of 52 reviews
Rating 4 - Poor. 2 out of 52 reviews
Rating 2 - Terrible. 2 out of 52 reviews

Reviews

10/10 Excellent

Lasse

Liked: Cleanliness, property conditions & facilities, room comfort

Friendly staff

Vert friendly staff, helt with differens things and breakfast was very nice. Will stay there next time I am in Santander again.
Stayed 2 nights in Mar 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Santander weekend

Great location, easy parking but expensive, polite, not boutique in any way but nice hotel.
Stayed 3 nights in Jan 2025

8/10 Good

SUKHJIT

Liked: Staff & service
The reception staff are great, friendly and efficient. The communal spaces are tired and need decorating or at least a deep clean. Our room was lovely and big and relatively newly renovated, again attention to detail on repairs/deep cleaning is needed. Great location.
Stayed 2 nights in Apr 2025

6/10 Okay

Tarsha

Liked: Cleanliness, amenities, property conditions & facilities
The hotel’s location is unbeatable, right in the city center. While there’s no parking, I expected this and rented a spot nearby. I traveled with my dog and enjoyed walking him in nearby garden areas. Breakfast was lovely, with a beautiful setting and friendly staff. The cleaning staff were also great—happy to clean while I walked my dog. However, our stay wasn’t perfect. A guest next door flooded their room, and we were woken early to check ours. While I understand the situation, I was disappointed by the lack of empathy from the staff. Despite the significant disruption—especially with our dog in the room—we were not offered any alternative arrangements, just a few towels placed down. The constant coming and going of police, maintenance, and cleaning staff made it even more stressful. Another issue arose when I asked reception to notify cleaning staff to tidy our room while I was out. Two hours later, they hadn’t been informed, and reception unfairly blamed the cleaners. The room was very small for the price, and the bed wasn’t up to four-star standards. Despite these issues, the exceptional location made up for a lot.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. We had a corner room with three balconies which was lovely. Room was very large and comfortable. Staff were amazing. Only niggle was the breakfast - could get a better breakfast just across the road at the corner bar for a third of the price. But I would definitely stay at this hotel again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Luis Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto
Stayed 2 nights in Aug 2025

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
LOCATION IS PERFECT. BED SIZE VERY GOOD. PILLOWS HARD FOR MY TASTE. BEEN IN OTHER 4 STAR WITH SOFTER PILLOWS. LOVELY PROPERTY OVERALL. NEVERTHELESS FRONT DESK PERSONNEL NEED TO BE MORE RESPONSIVE TO CUSTOMER NEEDS. THEY ALSO NEED TO LAUGHT MORE, TOO SERIOUS. IN ALL HONESTY WE CAME FROM A E STRA HOTEL WHERE THE FRONT DESK GO OVERBOARD TO SATISFY CUSTOMER, THIS IS NOT THE CASE, SEEM THAT THEY CARE LESS. THEY APPEAR NOT KNOWLEDGABLE IN RESTAURANT RECOMMENDATIONS WHEN ASKED. BREAKFAST SERVICE IS MEDIOCRE, YOU HAVE TO GO AFTER THEM WHEN IT IS SUPPOSE TO BE THE OTHER WAY. ALSO THERE IS LACK OF OPTIONS. FRUIT ARE SCARCE. NO DOUBT NEEDS CUSTOMER SERVICE IMPROVEMENT.
Stayed 3 nights in Jul 2025

8/10 Good

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
Location, clean, friendly. Please consider having English language News channel
Stayed 10 nights in Jun 2025

4/10 Poor

Luis Rodriguez

Liked: Cleanliness
Disliked: Staff & service
Works around hotel make the stay just unbearable. Staff at check in counter were not helpful at all. Rude at times. And, this is not a 5 star hotel by any means, 4 at best.
Stayed 1 night in Jun 2025

10/10 Excellent

FABIOLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente habitación y servicio
Stayed 3 nights in Jun 2025

8/10 Good

Jorge Guajardo

Liked: Cleanliness, amenities
Aceptable.
Stayed 2 nights in May 2025

8/10 Good

Karla paola

Liked: Staff & service, property conditions & facilities, room comfort
El hotel es muy céntrico y bonito pero creo que tienen que trabajar en sus estándares de limpieza, desde las áreas comunes a las habitaciones
Stayed 3 nights in May 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel para relajarse y visitar Cantabria.
Stayed 3 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Splendido soggiorno nel cuore di Santander

Tutto curato nei minimi dettagli. Stanza ampia, pulita, ristrutturata finemente e dotata di ogni comfort. Prodotti da bagno di qualità. Location fantastica, nel cuore della città, a due passi dal mercato.
Stayed 1 night in May 2025

6/10 Okay

Patricia

Disliked: Cleanliness, staff & service

Enttäuschend!

Wir bekamen ein Zimmer direkt am Fahrstuhl zugewiesen, was leider sehr hellhörig war. Zudem hatten wir leider auch ein Ameisenproblem, diese waren überall im Bad und nach kürzester Zeit auch auf unseren Sachen. Auf unsere Bitte dem nachzugehen, wurde wir auf die Reinigung vertröstet. Die erst mehrere Stunden später erfolgte. Die ältere Rezeptionistin war darüber hinaus sehr unfreundlich und bügelte unsere Beschwerden kurzerhand ab. Als sie draußen vom Rauchen kam, warf sie ihre Zigarette auch einfach auf die Straße - das ist kein Umweltbewusstsein!
Stayed 2 nights in May 2025

6/10 Okay

Mauricio

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Mujer mayor en recepción con trato muy grosero

El hotel súper bonito ! Solo que el trato de una señora mayor en la recepción fue grosero y con poco sentido de servicio! Creo que gente como ella no debería de participar en un hotel tan bonito porque su actitud no es de servicio y hace que la experiencia en su hotel no sea agradable…
Stayed 1 night in Apr 2025

10/10 Excellent

Leire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto

Hotel céntrico y con encanto en edificio modernista preciosamente reformado, respetando la estructura y belleza de los detalles antiguos. El personal muy amable y la habitación cómoda y limpia.
Stayed 1 night in Apr 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in great hotel in santander

Great location dog friendly but don’t have bowls or beds Paid parking available nearby Stored our bikes for us
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent standard of hotel for the price!
Stayed 2 nights in Feb 2025

10/10 Excellent

gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Todo estuvo muy bien, el hotel tiene una buena ubicación, las instalaciones están en buen estado, las habitaciones cómodas, limpias y en buenas condiciones. El personal muy amable. El buffet de desayuno bastante Variado. Un detalle que me gustó mucho es que las habitaciones tienen una máquina de café con Varias cápsulas de cortesía. Realmente recomendable!!
Stayed 2 nights in Feb 2025

10/10 Excellent

marie-pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

À bientôt !

Très bel établissement, parfaitement placé avec un parking juste à côté. Petit déjeuner très varié. Personnel très sympathique.
Stayed 1 night in Jan 2025

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and room space
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, room a little small
Stayed 1 night in Oct 2024

10/10 Excellent

greig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property which looks brand newly renovated. Unfortunately there is a huge renovation project next door which means constant noise during the day but once this is sorted the location is ideal in the centre of a beautiful small city
Stayed 2 nights in Oct 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend.
Stayed 1 night in Oct 2024