Search Resorts in Santa Cruz La Laguna

"Staff was very friendly and helpful. We went without power for one night due to storms but that was not the hotels fault. There also was a ton of ants and spiders in the bathroom but as it is basically outside that came expected. If you are staying in the dome, be prepared to hear everything that is going on outside till at least 10 at night"

"The hotel is an older property, but it is very well maintained. The design layout is well done and the landscaping looks great. The view of the lake and the volcanoes was spectacular. The hotel also was centrally located to the very small town of Panajachel. Our tour guide met us in front of the hotel and it was a very short walk to the boats for a tour of some of the towns on the lake. We enjoyed our stay and we would stay here again. "

"Excellent"

"I was so lucky to get a last minute booking with them! The space is so cute and and might be one of the best views in San Juan. The entrance was a bit off the beaten path (hidden) but it’s a quick 10 minute walk to the art street. Staff was super attentive even during a black out we had. Very cute vibe too. "

"We had wonderful time! "

"Beautiful authentically guatemalan property offering great views of the Volcanoes and Lake Atitlan. No direct access to the lake but quick drive or walk to the Pana docks where you can catch a ferry boat to the different villages. Very clean, attentive staff and amazing food! "

"Great location, beautiful hotel grounds, nice pool with water slide, and great views of Lake Atlitan from the hotel property. Parking is free and plenty of space (there are two parking lots). Only downside is there is no fan, fridge or AC, so it can be humid and hot. "

"Check in policy is unclear. The cash policy is listed in FAQ but not noted in the auto message after booking or clearly displayed. It is also misleading when you’re required to leave a credit card for booking. Upon arrival I was told I had to make multiple transactions and my credit card company flagged it as fraud. I had use my limited international cellular service to contact customer service to resolve the issue. Then my room was infested with ants! They were in my bed and suitcase. I had to have my clothes washed. It took 3 days to speak to a manager who didn’t even cover my laundry service. He said this was an expected issue and he gave me Q100 restaurant credit. I expect some spiders but not ants all over the floor, getting into my suitcase and in MY BED."

"Staying at El Picnic was truly unique & an unforgettable experience. Located in one of the quietest areas of Lake Atitlan (Tzununa), it is where you go to truly unwind. I stayed 2 nights. The Owners Gabi & Jochen are absolutely the most wonderful hosts you’ll meet. Warm, genuine, honest individuals who have built this 4 room accommodation out of their Love & Passion (architect & civil engineer). They live on property and are there to serve guests 24/7 and make sure you have the optimal experience. Food: A hearty delicious breakfast is included. Dinner is optional (additional charge), which I highly recommend. Not many restaurants will be open in the area and most guests staying on property opt for Dinner, so its a cozy vibe while meeting other travelers. They have a full bar and make great cocktails - try an “Old fashioned Rum” Rooms: Considered Glamping, but in a luxurious TreeHouse setting. Comfortable bed with a view of the stars at night. It’s all partially opened but there is enough blanket at night & fresh air w/view of the stars. Location: Tzununa is a very quiet, local area, not affected by mass tourism. There are about a dozen other boutique hotels (mainly Yoga related stays). This is good for those wanting to partake in the Yoga & Spiritual scene. Activities: Yoga, Rent a Kayak in the morning, Breakfast, go for a Hike, Massage, Swim, visit neighboring Laketowns via Watertaxi (10 minutes between each).. come back for Dinner & enjoy a nice quiet rest."