Vila Gale Santa Cruz Resort Hotel

Property class: 4

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At Vila Gale Santa Cruz Resort Hotel, you can look forward to a free breakfast buffet, a poolside bar, and a terrace. Adventurous travelers may like the fitness classes and cycling at this hotel. Indulge in a body treatment and a massage at Satsanga SPA, the onsite spa. Be sure to enjoy Italian cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a garden.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast included
  • Free WiFi
The current price is NT$5,759
NT$6,135 total
includes taxes & fees
Nov 1 - Nov 2

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Family Room, 2 Bedrooms, 2 Bathrooms, Sea View

A hotel room with a large bed, a desk, a TV, and a balcony.

Family Room, 2 Bedrooms, 2 Bathrooms, Sea View

  • Sea view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Twin Room (2 Adults + 1 Child)

A hotel room with a large bed, a desk, a TV, and a balcony.

Twin Room (2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Sea View (3 Adults)

A hotel room with a bed, a desk, two chairs, a TV, and a view of the city.

Twin Room, Sea View (3 Adults)

  • Sea view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Sea View (2 Adults + 1 Child)

A hotel room with a bed, a desk, two chairs, a TV, and a view of the city.

Twin Room, Sea View (2 Adults + 1 Child)

  • Sea view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room (3 Adults)

A hotel room with a large bed, two bedside tables, a desk with a TV, a chair, and a balcony with a view.

Twin Room (3 Adults)

  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Double or Twin Room, Sea View

A hotel room with a bed, a desk, two chairs, a TV, and a view of the city.

Premium Double or Twin Room, Sea View

7.2 out of 10
Good
(5 reviews)
  • Sea view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Premium Double Room Single Use, Sea View

A hotel room with two beds, a desk with a computer, a chair, a small table with a drink, and a view of the ocean through a large window.

Premium Double Room Single Use, Sea View

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Twin Room (Single Use)

A hotel room with a large bed, a desk, a TV, and a balcony.

Twin Room (Single Use)

  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Twin Room

A hotel room with a large bed, a desk, a TV, and a balcony.

Twin Room

  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Sea View (Single Use)

A hotel room with a bed, a desk, two chairs, a TV, and a view of the city.

Twin Room, Sea View (Single Use)

  • Ocean view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Twin Room, Sea View

A hotel room with a bed, a desk, two chairs, a TV, and a view of the city.

Twin Room, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Located in Pinheiro, Vila Gale Santa Cruz Resort Hotel is near the beach. Funchal Marina and Santo da Serra Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Santo da Serra Market and Funchal Farmers Market. Looking to enjoy an event or a game while in town? See what's happening at Madeira Stadium or Estádio do Marítimo. Scuba diving, snorkeling, and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Santa Cruz travel guide
Map
Rua de Sao Fernando, 5, Santa Cruz, 9100-157

What's nearby

  • A pebble beach with a pier, palm trees, and colorful buildings on a hillside.
    Palmeiras Beach
    2 min walk - 0.2 km
  • A fruit market with various fruits like mangoes, bananas, and oranges displayed in baskets.
    Funchal Farmers Market
    16 min drive - 17.4 km
  • Aquaparque Madeira
    7 min walk - 0.6 km
  • Funchal Marina
    18 min drive - 18.2 km
  • CR7 Museum
    18 min drive - 18.6 km

Getting around

  • Cristiano Ronaldo Airport (FNC)
    7 min drive

Restaurants

  • Venda do Sócio
    7 min drive
  • Bites & Beer By Coral
    7 min drive
  • Talhadas
    6 min drive
  • Delta Cafe
    4 min drive
  • Saudade Madeira Café
    4 min drive

About this property

Vila Gale Santa Cruz Resort Hotel

  • Upscale hotel by the ocean
  • A free breakfast buffet, a poolside bar, and a terrace are just a few of the amenities provided at Vila Gale Santa Cruz Resort Hotel. Active travelers can enjoy amenities like fitness classes and cycling at this hotel. Treat yourself to a body treatment or a massage at Satsanga SPA, the onsite spa. Be sure to enjoy Italian cuisine and more at the two on-site restaurants. In addition to shopping on site and a garden, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool and an outdoor pool
    • Limo/town car service, bike rentals, and self parking (surcharge)
    • Babysitting (surcharge), massage treatment rooms, and wedding services
    • An elevator, a 24-hour front desk, and a billiards/pool table
  • Room features
  • All 262 rooms have comforts such as furnished balconies and air conditioning, as well as thoughtful touches like free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with shower/tub combinations and free toiletries
    • LCD TVs with digital channels and DVD players
    • Daily housekeeping, desks, and phones

All inclusive details

  • All-inclusive room rates at Vila Gale Santa Cruz Resort Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by these third-party sustainability certification schemes: Ecostars and Green Key (Foundation for Environmental Education). For more information on what these certifications require and verify, please visit their websites.

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Frequently asked questions

Does Vila Gale Santa Cruz Resort Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Vila Gale Santa Cruz Resort Hotel?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at Vila Gale Santa Cruz Resort Hotel on 2026/11/1 start from NT$5,759, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Vila Gale Santa Cruz Resort Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 10.00 per day.

What time is check-in at Vila Gale Santa Cruz Resort Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Vila Gale Santa Cruz Resort Hotel?

Check-out is at noon.

Are there all-inclusive benefits at Vila Gale Santa Cruz Resort Hotel?

Some rate plans available at this hotel are all-inclusive.

Where is Vila Gale Santa Cruz Resort Hotel located?

Situated by the ocean, this spa hotel is within a 15-minute walk of Palmeiras Beach and Aquaparque Madeira. Quinta Da Junta and Igreja Matriz de Machico are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Vila Gale Santa Cruz Resort Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 148 out of 290 reviews
Rating 8 - Good. 101 out of 290 reviews
Rating 6 - Okay. 28 out of 290 reviews
Rating 4 - Poor. 7 out of 290 reviews
Rating 2 - Terrible. 6 out of 290 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. The staff were exceptional. They were friendly, helpful, and went above and beyond. The amenities were amazing. The location is great for airport. It is showing some age, as our room definitely needed some TLC, but it was clean.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for breakfast. The setting and location is wonderful - sitting round the pool, looking towards the sea. Right next to the cute small town with some lovely restaurants. Hotel of a good standard with equally nice comfy rooms. Would have given a 5 out of 5 apart from on occasion, not enough staff on at the bar pool area in the day sometimes and some of the sunbeds are past their best. Would definitely stay here again.
Stayed 10 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel, food was delicious, great meal choice. Beds at the pool could become a premium some days when people come back off the day tours., perfectly located in the middle of the town
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable and quiet rooms.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool area, great food, very relaxing atmosphere
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it was a beautiful property, comfortable quiet, peaceful with a good amenities easy access driving anywhere we recommended
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance. The steam room was amazing.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the front desk very helpful, lady who checked us in gave us information about the hotel and services. Very friendly and helpful staff.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel for a short golf holiday

Very nice and clean hotel with gym, spa and several pools. Good service and near enough to the Santo da Serra Golf Club.
Stayed 3 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are planning on taking an early morning flight this is probably the best location, just 5 minutes drive from airport. Breakfast was nice with made to order eggs, coffee, variety of fresh fruits and yogurt.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel for short 3 night staybefore going to our timeshare in Funchal. Service fantastic rooms very clean. Overall 5 star
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very quiet and convenient
Stayed 2 nights in Feb 2024
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Most of the staff did not seem friendly/helpful at all which was strange as every other of the hotels i stayed in during my stay at Madeira that was the number one thing. The room (atleast where i was) gave a real 'The Shining' vibe. The bathroom was relatively modern but the rest of the room was too outdated. Not something i really care about but this poor carpet is praying daily to be changed.. Spa was great, small but did the job and looked good. Resturant on site which i did not use. Dont dream of checking in before 15.00
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Overall a good stay, property is in a quiet area. Not much to do in Santa Cruz which is nice. I did the half board option and honestly would skip it next time. The food was basic cafeteria food, par at best.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Large, clean facility, close to restaurants and airport. Just a bit noisy.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport Perfect!

This is our go to hotel when flying out of Madeira Island. Staff is extremely accommodating. Although we left for the airport at 3 AM, we were provided with a boxed breakfasts. It is only about a 10 minute cab ride to the airport and runs around 10 euros. Perfect and convenient.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely lovely. I had no idea there was any renovation going on on the outside until I saw it from my balcony. The workers were extremely quiet. The staff at the front desk offered me a breakfast box since I was leaving early in the morning and accommodated my dietary restriction. My room was upgraded based on my Expedia status. This almost never happens even when I’m eligible for it. If I’m ever back in Madeira, I will definitely be staying here again.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our flight was cancelled so we needed a reasonable hotel near the airport. This hotel was great it was reasonably priced and breakfast was included. Our flight was before breakfast so they packed us breakfast boxes which was nice. We had amazing rooms out our windows. The bathroom was large and clean. Definitely a great stay for our purpose.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good sized rooms. Reception was great. Hotel well presented
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Yes superb
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Bom hotel no geral.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night and used the room most of the time as we were tired
Stayed 1 night in Jan 2026