Radisson Hotel Santa Cruz

Property class: 5 and above

Choose dates to view prices

Located close to Ventura Mall and Santa Cruz Zoo, Radisson Hotel Santa Cruz provides a golf course, a poolside bar, and a free daily manager's reception. Tee up with amenities like a driving range, golf lessons, and a golf clubhouse at this hotel. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, ATY, offers breakfast, lunch, dinner, and garden views. In-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a rooftop terrace and a garden.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Air conditioning
  • Gym

Room options

View all photos for Room Standard

Room

Room Standard

  • 387 sq ft
  • Sleeps 2

View all photos for Double Room Standard

Room

Double Room Standard

  • 387 sq ft
  • Sleeps 4

View all photos for Room Executive

Room

Room Executive

  • Sleeps 2

Double Room Executive

  • Sleeps 2

Suite Junior

  • Sleeps 2

Suite Junior with View

  • Sleeps 2
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About the neighborhood

Map
Avenida Segunda 4, Santa Cruz

Getting around

  • Santa Cruz de la Sierra Station
    24 min drive
  • Santa Cruz (VVI-Viru Viru Intl.)
    32 min drive

About this property

Radisson Hotel Santa Cruz

  • Luxury hotel near Ventura Mall
  • Located close to Santa Cruz Zoo and Guembe Biocenter, Radisson Hotel Santa Cruz provides a golf course, a poolside bar, and a free daily manager's reception. Tee up with amenities like a driving range, golf lessons, and a golf clubhouse at this hotel. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, ATY, offers breakfast, lunch, dinner, and garden views. In addition to a rooftop terrace and a garden, guests can connect to in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • Other perks at this hotel include:
    • An outdoor pool
    • Free valet parking
    • A roundtrip airport shuttle (surcharge), access to a nearby health club, and smoke-free premises
    • An elevator, golf privileges (optional), and free newspapers
  • Room features
  • All 210 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding, Tempur-Pedic beds, and down comforters
    • Bathrooms with rainfall showers and free toiletries
    • 43-inch LED TVs with cable channels
    • Free infant beds, electric kettles, and heating

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Frequently asked questions

Does Radisson Hotel Santa Cruz have a pool?

Yes, this property has an outdoor pool.

Is Radisson Hotel Santa Cruz pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Radisson Hotel Santa Cruz?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Radisson Hotel Santa Cruz?

Check-out is at 1:00 PM.

Does Radisson Hotel Santa Cruz provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 15 per vehicle applies.

Where is Radisson Hotel Santa Cruz located?

Situated near the airport, this luxury hotel is 1.4 mi (2.3 km) from Ventura Mall and 2.5 mi (4 km) from Santa Cruz Zoo. Guembe Biocenter and Municipal Library are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Radisson Hotel Santa Cruz Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 150 out of 240 reviews
Rating 8 - Good. 51 out of 240 reviews
Rating 6 - Okay. 15 out of 240 reviews
Rating 4 - Poor. 12 out of 240 reviews
Rating 2 - Terrible. 12 out of 240 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

True to Raddison Brand.

Beautiful property. Very nice pool area . Good choice of food selection. Spacious room - abundant TV channels portions. Airport shuttle made it convenient too. Freindly staff
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience! Great place to stay!
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, easy check in and out and the restaurant food was amazing specially the sushi.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vey nice property, excellent breakfast, steam bath excellent, nice pool, and balcony
Stayed 1 night in Aug 2022
Verified review

8/10 Good

V
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Genial, excelente
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The great staff
Stayed 6 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
In general, the hotel seems abandoned and run down. Maintenance is poor. Most of the options in the menu are not available.
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice location. Heavy traffic in the mornings to go to the city. Schedule a 30 min delay due to traffic. I tried to reach out to the hotel to schedule the pick-up from the airport, but no one replied.
Stayed 4 nights in Aug 2022
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Nothing
Stayed 2 nights in Feb 2023
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No towels. Air conditioning off. Bad Service
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Not acceptable that the bar closes early or 1 towel for a twin room. Slow check in. Worst of all, air conditioning not working below 26 C
Stayed 2 nights in Apr 2023
Verified review

4/10 Poor

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It was dirty in our room, especially the floor was filthy. The service at the bar was very poor and very slow!!! There was no service at the spa and the swimming pool. The hot tub by the pool was out of service.
Stayed 1 night in Apr 2023
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
I would not recommend this hotel, we just had to stay one night and definitely not a 5 star hotel. Hotel is old, not well maintained. Airco in room was not working properly. And never stay with new years if you want to sleep, a loud party till 6 without telling upfront is not proper (was pretty good music if you went to that party...) After staying many nights at Los Tajibos this was very disappointing and not recommended, also location is off compared to other hotels.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Check in had problems with copying passports incorrect. Very slow. We got 3 rooms, all with no towels or bath mats. All rooms only have 1 small bottle of water even though they have a tea/coffee machine and we should have 2 standard size for 2 people (king size bed) to drink at night and make coffee in the morning and tea at night. Also only one shampoo, one conditioner and one cream. In addition peeling paint on the wall beside the bed near the floor. When asked for towels I received to bath. No face, no hand or bath mat. In summary, unacceptable.
Stayed 1 night in Jan 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Radisson 이라는 이름에 먹칠을 하는 호텔인듯… 조식음식도 다 말라있고, 수영장 물은 더럽고, 바디워시 등 어매니티도 구비 안되어 있고, 심지어 물도 제공하지 않음. 다시는 가고 싶지 않은 최악의 호텔임.
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness
En algunos horarios falta de atención.
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion del personal, son muy amables
Stayed 3 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal en el hotel desde el principio no tratan bien a los huéspedes . Ordene toallas y papel higiénico y nunca lo trajeron . El hot tub no servía tampoco y estaba sucio . Pésimo servicio que te tenia que quedarme una semana en el hotel pero , no me gusto para nada que al siguiente día me fui..
Verified review

10/10 Excellent

Perfeccion
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno en general
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple Amazing !
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Bom mas poderia melhorar. Nota 8,0

Estrutura do hotel muito boa , quartos excelentes e localização okay. O ponto negativo ficou em relação ao péssimo atendimento no restaurante do hotel. Funcionários confusos e tempo de espera bastante desproporcional.
Stayed 6 nights in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
.