外觀
查看供應情況

聖塔克魯茲/斯科茨谷希爾頓飯店的評分

3.5 out of 5
聖塔克魯茲/斯科茨谷希爾頓飯店
6001 La Madrona Drive, Santa Cruz, CA

評論

8.2

非常好

10 分，有夠讚；1046 則評論中有 554 則" "
8 分，不錯哦；1046 則評論中有 202 則" "
6 分，一般般；1046 則評論中有 139 則" "
4 分，不太好；1046 則評論中有 85 則" "
2 分，很糟糕；1046 則評論中有 66 則" "

8.6/10

整潔度

8.6/10

員工素質

8.0/10

設施服務

8.2/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

XianTing

於 2022 年 3 月住了 1 晚

2/10 很糟糕

Freshta

The room was hot the entire night. I could not sleep. The temperature on the thermostat was set to 72 and could not be adjusted.
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Pablo

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I like everything but the only issue that I have it was a misunderstanding with breakfast they told me from 7 AM to 10:30 PM. And we arrive at 10 o’clock and they already close on the other hand. Another issue that we had was that didn’t tell us that we need to request housekeeping service.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Betty，inverness

Clean and modern. Will come back again.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Robert

喜歡：整潔度
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Stephanie，Patterson

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Pleasure to revisit.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Robert

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Scott's Valley is surrounded by redwood forests, yet close to downtown Santa Cruz.
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Joan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We loved the jacuzzi. But we had to drive a ways for breakfast, and our room had no view at all--just a rooftop. This was totally unexpected in such a beautiful setting.
於 2024 年 5 月住了 1 晚

4/10 不太好

Michael，Santa Rosa

家庭旅遊
不喜歡：設施服務
Nickle and dime operation
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Yolanda

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

2/10 很糟糕

MONIF，Los Banos

家庭旅遊
不喜歡：整潔度、員工素質和設施服務
Service was horrible. Worst hotel experience ever. Three Only person who spoke English was the guy on the desk, nobody else could answer us or help us with anything. No soap in the room and we had to ask three times, the man that came didn't speak English and kept pointing to the shampoo and we were asking him for hand soap. We had to simulate hand washing till he understood us and went away and never came back with the soap. Room we rented we paid extra for a room with a balcony, only balcony overlooked a parking lot. This was supposed to be a forest view balcony. There was a line of trees that we could see beyond the parking lot but no sense of forest and no decent view at all. Many other small things happened that made our stay terrible.. can't write about all of them. Good thing about the hotel is how it looked outside. It looked somewhat like an old castle. That was what attracted us to it when we booked our room.
於 2024 年 4 月住了 2 晚

2/10 很糟糕

HILARIO

不喜歡：整潔度、員工素質和住宿環境和硬體
Still havent received a credit for the stay since early March.

4/10 不太好

Tanya

團體旅遊
不喜歡：住宿環境和硬體
I experienced several issues during my recent stay at a hotel. Firstly, I found that the bathroom towel provided to me was dirty and not properly cleaned. Secondly, the service at the hotel restaurant was frustratingly slow, and to make matters worse, they had run out of food. Moreover, the information provided by the hotel regarding parking was incorrect. To add to my woes, I accidentally left my retainer in the bed sheets, and despite informing the hotel staff, they could not locate it. All these issues have left me feeling extremely dissatisfied with my stay at the hotel.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Hana

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It’s just a nice, clean hotel!
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Nina

喜歡：整潔度、員工素質和住宿環境和硬體
The property was clean, the staff was friendly and helpful. Would definitely recommend staying here again
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Maggie

喜歡：整潔度、員工素質和住宿環境和硬體
it was clean and quiet.
於 2024 年 4 月住了 2 晚

6/10 一般般

Soheil

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質和設施服務
I paid more for the room with a patio, but as I walked into the patio there was evidence that they haven't clean it at all. There were dog poop on either side of patio. I had to ask twice for them come clean it. The bathtub drain was completely clogged up I had a ask them to come fix it. They took care of these issues, but I was expecting to not have any.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Naadia

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Denise

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Helen

喜歡：整潔度
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Brenda

情侶出遊, 寵物同遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
clean and friendly
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Angela

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It is really comfortable.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Bryon，Red Deer

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

6/10 一般般

Sayan

喜歡：整潔度、設施服務和住宿環境和硬體
Not a great experience. They charge $10 extra for parking. The view of the room was all blocked even though I had selected a room with a forest view and they refused to change it. Even with my Hilton gold membership, they refused to change it. The staff was rather rude. There was no breakfast included and the buffet was very mid. Definitely not worth the $24 they scalp for it.

10/10 有夠讚

Christina

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Overall a nice facility and comfortable clean rooms. Although I did not park a vehicle, my fellow travellers had to pay for parking which I thought was unnecessary in a small town where parking is pretty much free elsewhere.
於 2024 年 4 月住了 1 晚

4/10 不太好

Robert

情侶出遊
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質和設施服務
I didn't like being charged $10 to park way down the hill. Hidden fee. I didn't like getting ripped off for $40 and had a terrible mixup on rooms checking in. Putting railings up in a bathroom doesn't make it "Accessible". Try putting the towels IN the bathroom, not the cloet in the main room. Don't put the coffee pot out of reach for someone in a wheelchair. Don't put a timer on the bathroom light, a real problem for wheelchair bound. sit in a chair and try to look in the mirror in the bathroom. Fine if all you want to see is your forehead.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Rand

喜歡：整潔度、員工素質和住宿環境和硬體
Scott’s Valley Hilton was a wonderful experience. The only down side was our room was not ready at 530 pm. They were professional and apologetic and made it right with an offer of free breakfast and a wonderful dinner recommendation. We went to dinner and it was ready before we returned! The hot tub was also on the cooler side but the rest of the facilities were perfect.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Yuho

親子旅遊
喜歡：員工素質
We enjoyed the heated pool.
於 2024 年 3 月住了 1 晚

4/10 不太好

Jose

家庭旅遊
Away from the noise. Faulty electrical
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Elliott

家庭旅遊, 親子旅遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Nice hotel close to all attractions in the area. The only downfall was the mattress was hard as a rock and the toilet was not secure it would wobble when sitting.
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Nataliya

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Felicia

於 2024 年 4 月住了 2 晚

8/10 不錯哦

Alison Thanh

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Valarie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful clean property
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Dan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Janet

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Maribel

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Joshua

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Easy check in and great suite. Dinner and service was excellent.
於 2024 年 3 月住了 1 晚

6/10 一般般

Gloria

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Leslie M，Sparks

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great staff and location.
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Christa

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was very clean, updated, and had half N half for in-room coffee which is rarely seen in hotels I have stayed at. The pool and hot tub were perfect. The gym was great. My only complaint was with the AC. The temperature would not cool down more than a couple of degrees and made the room too warm to sleep comfortably, even with the window cracked.
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Chris

於 2023 年 1 月住了 1 晚

10/10 有夠讚

Shannon

喜歡：整潔度、員工素質和住宿環境和硬體
The hotel was clean, felt safe and well-appointed. The room had lots of space and rugs, & other appointments were up-to-date. Was also close & easy drive to Henry Cowell Redwoods State Park, which was my reason for staying in the area.
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Andrea

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Dustin Margaret

喜歡：整潔度、員工素質和住宿環境和硬體
The gent checking us in was fabulous! Many thanks!
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Richard

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was nice and friendly. Beautiful area l, room was clean and comfy.
於 2024 年 3 月住了 1 晚

4/10 不太好

Stephen

不喜歡：整潔度和住宿環境和硬體
We have stayed at this property over the last 17 years. It has always been a pleasant stay. However, time is beginning to show on this property. This time, during a 7 day stay, housekeeping totally failed, when we requested our room be cleaned. We do not make many demands of a facility, but this time it was truly poor. The halls constantly had housekeeping materials and guest garbage sitting overnight unattended and not moved. Also, this property has decided to charge guests a $10/night parking fee, which is new and was not published on my reservation confirmation. Finally, we had paid in advance for this reservation. But after check out, we found we were charged an additional day. A call to management about the general state of the property and our overcharge has been ignored for over a week. In the future we will seriously consider using another property in the Scotts Valley area.
於 2024 年 2 月住了 7 晚

10/10 有夠讚

Juan Adrian

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Gary

於 2024 年 2 月住了 3 晚

10/10 有夠讚

MORNING

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Nice
於 2024 年 2 月住了 1 晚