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"Room was clean, breakfast was good"

"The room had everything we needed, the staff was friendly, and the breakfasts were filling and delicious 👍 Please note that the hotel is far from the metro—we sometimes took a taxi to get to Venice. Overall, everything was great 👍"

"Nice and clean place. They offer a breakfast, but we opt out as we were on the go by that time."

"The Hotel was very nice and situated in the heart of the town. The property was well landscaped with many features. The spa was beautiful and very relaxing. The staff were helpful, especially Martha. She made the stay and extended stays easy. Great customer support. The dinning facilities were also excellent with great food. The bar and lounge areas were very relaxing. I can’t wait to come back!! Daniel Rodriguez, Naples Florida"

"Staff were very friendly. Everything was clean and well maintained. The breakfast had a wide variety of food and was fresh."

"Breakfast was ok and parking was very convenient."

"Great hotel and nice location for Westfield shopping centre"

"The hotel felt more like a 3-star property than a 4-star. On arrival, check-in was quick and efficient, which was a positive start. However, the room fell well below expectations. The bedroom floor was dirty and covered in hair, and the bathroom was in a poor state, with grime around the bath and stained walls. There were also numerous silverfish in the bedroom, which was completely unacceptable. The room lacked basic amenities such as a kettle or any facilities for making tea or coffee, which was disappointing for a hotel of this supposed standard. On the second day, I had to queue for over 30 minutes just to get a key card that wasn’t working. During my four-day stay, there appeared to be only one staff member at reception, which significantly impacted the level of customer service. Overall, the experience did not meet expectations for a 4-star hotel."

"Very clean and staff were very helpful, its affordable and the staff were friendly"