Overall the stay was ok but we had a few issues which were either not resolved or took a few days for any response.
When we arrived the hotel was clean and lovely but there was no lift for accessibility. There were a few ramps. The room was lovely and bed comfortable but the door to the bathroom was jammed, no toilet roll holders so just on the floor, also the safe and tv didn’t work (in fact the back of the tv had a short and gave us a shock!)
We contacted reception several times to resolve, after two days they fixed the safe and tv but the bathroom door was still jammed.
We also had a quite prickly response from the reception staff when requesting a taxi whereas the hotel down the road was happy to help.
Overall, the hotel served it’s purpose of somewhere to stay but it’s not the experience we were hoping for.
真實旅客
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Juliane
團體旅遊
2025 年 7 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Tolle und saubere Unterkunft. Schöner Pool und sehr netter Service. :)
Juliane
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Kevin
2025 年 7 月 17 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hidden Gem
Comfy beds, fresh towels every 2nd day, really clean apartments with fully stocked kitchen including hairdryer, iron and ironing board, microwave, toaster, kettle.
Beautiful pool and DJ on Sat afternoon.
Really great staff who were attentive and really friendly. Reason it us g higher star is that it has no lift but it really should be 4 star. Great location and handy to the local buses and water taxi only short distance away to go into San Antonio. But the walk along the beach is nice as well with terrain being quite flat if you go along the street. goggle maps showed it across the street so that was confusing but it’s directly opposite Kitchen 62 restaurant in behind the standalone ATM. On same side as Irish Bar.
Honestly can’t say enough good things about it! Absolute hidden gem