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"Welcoming, caring, and informative staff for check-in. Very clean and well apportioned room with every amenity needed for your stay. You could literally show up without anything and be quite comfortable. Beds were great. Excellent breakfast buffet with multitude of choices. Would definitely return "

"Yes "

"Clean room and extremely helpful staff! Lawson was always open!"

"Excellent accommodation on all fronts. From the moment we stepped into the lobby, numerous staff were eager to help us with check in and our luggage. Staff were exceptionally polite and eager to help. Our room was a standard size for Japan (though with a very spacious bathroom), clean, and had all the amenities we needed. We made use of the shuttle service both between the city/Aeon mall and the airport. Breakfast was buffet style and delicious! "

"Everything was good. Restaurant staff were very welcoming and efficient."

"Very nice "

"Still a 5 *"

"The buffet was nice and had lots of options and the onsen was close and convenient as well "

"The hotel is a model of efficiency and convenience. Located a short train ride from Narita airport, the hotel offers many much appreciated amenities, from coffee, tea, and in-room phone chargers, shaving kits, toothbrushes, and personal items—all complimentary. Visitors can also enjoy a short walk to the heart of Narita and its beautiful temples, parks and restaurants. Very much enjoyed this pleasant city and its many charms."