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Akelarre - Relais & Châteaux

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Luxury
VIP Access
5.0 star property
9.6

Exceptional

Oceanfront sanctuary in Igueldo

Floor-to-ceiling glass walls frame breathtaking Bay of Biscay views, connecting luxurious interiors with the coastal landscape. Guests can enjoy the Michelin-starred restaurant with friendly, first-class service. The spa and indoor pool offer relaxation after exploring the San Sebastián coastline.

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is NT$34,829
NT$38,312 total
includes taxes & fees
Jul 19 - Jul 20

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Horizon

Superior Horizon | Minibar, in-room safe, desk, blackout drapes

Superior Horizon

10.0 out of 10
Exceptional
(11 reviews)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Panoramic Junior Suite

Panoramic Junior Suite | Minibar, in-room safe, desk, blackout drapes

Panoramic Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Akelarre Ocean Suite

Akelarre Ocean Suite | Room amenity

Akelarre Ocean Suite

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi
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About the neighborhood

Igueldo, a neighborhood in San Sebastián, is home to Akelarre - Relais & Châteaux. Concha Promenade and Port of San Sebastian are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Concha Beach and Bay of Biscay. Donostia-San Sebastian Aquarium and Monte Igueldo are also worth visiting. Visit our San Sebastián travel guide
Map
Padre Orcolaga, 56, San Sebastián, 20008

What's nearby

  • Monte Igueldo
    Monte Igueldo
    8 min drive - 5.2 km
  • Ondarreta Beach
    Ondarreta Beach
    9 min drive - 6.6 km
  • Concha Promenade
    Concha Promenade
    9 min drive - 7.3 km
  • Miramar Palace
    Miramar Palace
    9 min drive - 7.3 km
  • Chillida-Leku Museum
    10 min drive - 10.4 km

Getting around

  • San Sebastian Amara Station
    18 min drive
  • Bilbao Airport (BIO)
    73 min drive

Restaurants

  • Restaurante Rekondo
    5 min drive
  • Ekaitz-Polipaso
    3 min drive
  • Txola
    7 min drive
  • Somos - Coffee & Bakery
    7 min drive
  • Bar Auñamendi
    7 min drive

About this property

Akelarre - Relais & Châteaux

  • Luxury hotel near Concha Promenade
  • Consider a stay at Akelarre - Relais & Châteaux and take advantage of free full breakfast, an attached winery, and a rooftop terrace. Indulge in a facial, a massage, and a body treatment at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and a Michelin star rated meal. In addition to a garden and a library, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool
    • Free self parking
    • A roundtrip airport shuttle (surcharge), an electric car charging station, and tour/ticket assistance
    • An elevator, a 24-hour front desk, and smoke-free premises
  • Room features
  • All guestrooms at Akelarre - Relais & Châteaux offer comforts such as furnished balconies and pillow menus, in addition to perks like air conditioning and separate sitting areas.
  • Extra conveniences in all rooms include:
    • Reusable coffee/tea filters, recycling, and LED light bulbs
    • Rainfall showers, separate tubs/showers, and bidets
    • Separate sitting areas, heating, and daily housekeeping

Awards and affiliations

  • The property is a member of Relais & Chateaux.

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NT$10,848 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Akelarre
  • Oteiza

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • Winery

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • Plasma TV

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 14 and younger are not allowed at this property; All guests older than 14 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number B75201772

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 14 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa

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Reviews

Akelarre - Relais & Châteaux Reviews

9.6

Exceptional

9.8

Cleanliness

8.8

Location

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 120 out of 146 reviews
Rating 8 - Good. 16 out of 146 reviews
Rating 6 - Okay. 6 out of 146 reviews
Rating 4 - Poor. 1 out of 146 reviews
Rating 2 - Terrible. 3 out of 146 reviews

Reviews

Verified

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely perfect stay at Akelarre, from our initial welcome, to our lovely breakfasts, to all the very thoughtful snacks and treats left in our room each afternoon and evening. We felt genuinely cared for each day by the entire staff. Our room was clean, spacious, well-equipped, comfortable, and beautiful. And the location provided the most spectacular views from the common areas as well as from our room. Indoor self parking was included and convenient. Everything about the property and the staff showed attention to detail and genuine care for the experience. This was hands down our best, most unforgettable travel experience anywhere, and we travel a lot.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and beautiful views
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I have stayed at, and I have been to world best hotels. The staff is very helpful and polite. Room is spacious and with breathtaking views . Everything is good about this hotel and location. Will definitely revisit once in San Sebastián. Highly recommend. Want to mention Javier from Oteiza, who served as at breakfast and lunch- professional ,polite, goes above and beyond. Highly recommend.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Junghwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give 10-Star if I could. Staying at this hotel was an experience for us. It has everything we wanted for the relaxing &re-energizing holiday. We definitely come back for our next holiday.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Akelarre We chose this hotel for one of the most important moments of our lives, as I proposed to my partner during our stay, so the bar was incredibly high. After researching many of the best 5-star hotels across Europe, Hotel Akelarre stood out immediately and exceeded every expectation. The setting is truly special. Located in the peaceful Igueldo countryside, you feel completely removed from the world, yet you are only a short drive from San Sebastián. Waking up to uninterrupted views over the Bay of Biscay, with nothing but birds and distant cowbells, is something we will never forget. The design is exceptional, with a beautiful modern and minimal style that blends seamlessly into the landscape. Every detail feels intentional, from the materials and lighting to the layout of the spaces. Our room was spacious, spotless, and incredibly comfortable, with a huge bed, luxurious bathroom, and breathtaking views. Breakfast was the best we have ever had, with high-quality local ingredients and excellent made-to-order dishes. The spa was also a highlight, offering a calm and relaxing space with incredible views. Service was warm, professional, and attentive throughout. A special thank you to Mikel for helping coordinate such an important moment for us. If I had one small note, it would be that cocktail options were slightly limited compared to the rest of the experience. Overall, this is a truly special hotel and perfect for a memorable stay or special occasion.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities, room comfort

Life of luxury

This place is amazing! Every room is designed so it is completely private, so you can have the curtains open on the entire glass wall in the bedroom and look out over the Bay of Biscay, and soak in the tub while inhaling the ocean air. You are practically outside. They really take care of you, here. They have a spa, and they are attached to the Akelarre Restaurant (3 Michelin stars) that started it all.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and stylish hotel with exceptionally friendly staff. Everyone we encountered was helpful, accommodating, and truly went the extra mile. The rooms are spacious, all offering ocean views, and the spa treatment was both relaxing and enjoyable. That said, two aspects could be improved. First, the cocktail program falls short of what you would expect from a hotel associated with a 3-star dining experience. Second, the room design and descriptions are misleading. The "Panoramic Deluxe" category is advertised as offering a wide, panoramic ocean view, and all photos on Expedia show that specific layout. However, not all "Panoramic Deluxe" rooms match this description. Some are simply a slightly larger version of the lower-tier "Double Horizon" category, without the true panoramic layout. When we raised this concern, the response was that room configurations vary and no alternative "Panoramic Deluxe" room was available. This was especially disappointing given the +20% price difference. In reality, we received what could be described as a "Premium Double Horizon," offering only about 10m² more space than the regular version. This feels misleading and is not acceptable for a hotel of this caliber. The property should update its room categories with clearer sub-types and transparent descriptions to avoid future guest frustration.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another lovely stay - 4 years since last time but still impressed with the quality of the room, the food and the staff. Stunning location and incredible sunsets! Dinner outside on the terrace was completely delicious. Every member of staff we met was smiley and friendly. Shame we could only stay one night this time.
Stayed 1 night in May 2026
Verified

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Not a single sunbed, which i found very odd. Loads of areas that could accommodate sunbeds so odd really.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Rong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Ivam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exclusive, awesome service and food
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Naeun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the best hotels I've ever stayed
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Torsten Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is a very nice hotel with excellent service
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

FRANCOIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Special atmosphere.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wish we could stay longer

We spent a very relaxing and comfortable 3 nights at Hotel Akelarre. Service from the staff at reception and in the restaurants is friendly and first class all the way. It was so quiet and peaceful during our stay.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

luiz guilherme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!!!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is extraordinary - incredibly beautiful. Staff was outstanding.
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding truly one of the first class properties in the world the Michelin three star incredible had a chance to meet the chef.. charming , humorous , twinkle in his eye .. fantastic food A must stop if you’re traveling through Spain
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly a unique property, the views of the ocean are breathtaking. The staff are very friendly and go out of their way to make you feel at home.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Oct 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel, but ufortunately some shortcomings

We had booked a room with a kingsized bed, but it turned out to be just two single beds put together. We where told that all the beds were this way. Very anoying to have that crack in the center of the bed, when you just want to cuddle in the nice surroundings of this else very nice hotel
Stayed 2 nights in Jul 2017
Verified

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, amenities
Tudo
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, amenities
Otimo
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel, raffiné et luxueux. Spa agréable, nombre de chambre réduit qui confirme l'impression d'exclusivité.
Stayed 2 nights in Dec 2025