2/10 很糟糕
Guy
商務旅客
2026 年 1 月 19 日
I booked multiple nights at this Ramada in San Salvador expecting a standard business-class hotel experience. Instead, my stay was cut short due to conditions that made the hotel effectively uninhabitable at night.
The most serious issue was extreme noise. A nightclub or music venue directly across the street played very loud music until approximately 3:00 a.m. The noise was not occasional or distant—it was constant, overwhelming, and penetrated the room even with windows closed. Sleeping was not realistically possible.
In addition, prepaid breakfast was not honored as advertised. This was a minor issue compared to the noise, but it added to the overall sense that services did not match what was sold.
After the first night, I spoke directly with hotel management. The manager verbally agreed that the conditions were unacceptable and stated that:
My remaining four nights would be canceled
I would receive a refund for the unused nights
Based on that assurance, I checked out early.
However, despite this agreement, no written confirmation was ever provided, and only approximately USD $98 (roughly one night) was refunded. The remaining prepaid nights were not refunded as promised.
To summarize:
The hotel location suffers from severe nighttime noise and the manager lied.
Guy
於 2026 年 1 月住了 5 晚
