Pool wasnt available when we arrove, front desk didnt even know, after that the availability for the pool was very limited because the restaurant. There was strong noises in my room ph 805, coming from the kitchen, since 5am to 12 am, staff didn't care about my complaint and offer another room. First 2 days maid service didn't happen,we have to asked for it and requested new towels, floor was sticky all 5 days we stayed.