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洛斯卡沃斯卡波阿祖爾希爾頓分時度假俱樂部的評分

4.5 out of 5
洛斯卡沃斯卡波阿祖爾希爾頓分時度假俱樂部
Paseo Malecon S/N, Lote 11 Fonatur, San José del Cabo, BCS

評論

9.0

太棒了

10 分，有夠讚；1005 則評論中有 738 則" "
8 分，不錯哦；1005 則評論中有 121 則" "
6 分，一般般；1005 則評論中有 66 則" "
4 分，不太好；1005 則評論中有 33 則" "
2 分，很糟糕；1005 則評論中有 47 則" "

9.8/10

整潔度

9.2/10

員工素質

9.2/10

設施服務

9.6/10

住宿環境和硬體

8.8/10

環保程度

評論

6/10 一般般

Yanfang

不喜歡：整潔度和住宿環境和硬體
於 2022 年 6 月住了 1 晚

10/10 有夠讚

Rosa

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Perfect
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Irene

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was lovely. It had ambience but was not overly crowded. The service and personnel were exceptional. They quickly addressed all our needs.
於 2024 年 4 月住了 4 晚

10/10 有夠讚

Andrew

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very relaxing and laid back atmosphere.
於 2024 年 3 月住了 7 晚
Liliana Jimenez 於 2024年4月29日回覆
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

8/10 不錯哦

Susan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful, roomy, good service excluding front desk check in process..not truthful about fees and not good about notifying when room is available.
於 2024 年 4 月住了 7 晚
Liliana Jimenez 於 2024年4月29日回覆
Thank you for your feedback. We are sorry to hear you had issues during your stay. We want you to know this is not the type of experience we aim for our guests to have during their visit with us. We have passed your comments on to the appropriate leadership team for further follow up and correction. We hope you will give us the chance to make it up to you in the future.

6/10 一般般

Mark

團體旅遊
Everything is way over priced and the food is super limited. 2 medium regular coffees and a pastry will run you over 30 bucks. If you want good food for a fraction of the cost, you will have to walk across the street.
於 2024 年 4 月住了 3 晚
Liliana Jimenez 於 2024年4月28日回覆
Thank you for your feedback. We are sorry to hear you had issues during your stay. We want you to know this is not the type of experience we aim for our guests to have during their visit with us. We have passed your comments on to the appropriate leadership team for further follow up and correction. We hope you will give us the chance to make it up to you in the future.

8/10 不錯哦

Danielle

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was absolutely amazing from arrival to departure. The grounds are beautful and there are daily evidences of the attention to detail and cleanliness the staff takes to make it so. My room was comfortable and well-appointed. (junior 1, pool view) I am generally not a large resort type of traveler as my preference is for more boutique stays but I can honestly say I really enjoyed my stay here and would gladly return and recommend. I don't like the large crowds of folks and it can be challenging to find that perfect pool/beach chair due to the heavy traffic but a relatively small price to pay. I did wish the beach was swimmable. It's located on that part of the beach where it's restricted so you only walk on the beach or enjoy the view from your chair. Even setting up on the beach is not practical due to the heat and lack of umbrellas. All in all, I still rank it high on the resort scale. I'm already missing my time there.
於 2024 年 4 月住了 4 晚
Liliana Jimenez 於 2024年4月28日回覆
Thank you for your review. We are sorry your stay did not exceed your expectations. We hope for a future opportunity to provide an improved experience.

10/10 有夠讚

PATTI

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The people that work here are what make it. Service was extraordinary! Yes the restaurants are expensive, as expected this day and age. We enjoyed everything. Just wish the trip was longer!
於 2024 年 4 月住了 4 晚
Liliana Jimenez 於 2024年4月28日回覆
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 有夠讚

Monique

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved the location and the hotel. Everything was so nice and clean. Will definitely return.
於 2024 年 4 月住了 2 晚
Sébastien Arnaud - General Manager 於 2024年4月27日回覆
We are enchanted with your rating and comments, thank you Mrs. Monique!

10/10 有夠讚

Tessa

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stunning resort with fantastic facilities and the staff are so friendly and helpful
於 2024 年 4 月住了 5 晚
Sébastien Arnaud - General Manager 於 2024年4月27日回覆
Thank you for the lovely comments Mrs. Tessa!

10/10 有夠讚

Calvin

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The rooms were great, the cost of food and drinks was very expensive, the $44 hamburger was of poor quality and very dry. The staff was very friendly and professional at the front desk. Don’t believe it when you are told tax and fees are included. They charge an additional $165 a day when you check in.
於 2024 年 4 月住了 3 晚
Sébastien Arnaud - General Manager 於 2024年4月27日回覆
Thank you for leaving your feedback Mr. Calvin, please note that all the fees and reservation conditions are described on your confirmation letter. Our team remains at your kind disposition. Sincerely,

10/10 有夠讚

Chrystal

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great stay
於 2024 年 4 月住了 1 晚
Sébastien Arnaud - General Manager 於 2024年4月25日回覆
Thank you Mrs. Chrystal!

10/10 有夠讚

Tim

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful setting. Restaurants very good. Walkable activities
於 2024 年 4 月住了 1 晚
Sébastien Arnaud - General Manager 於 2024年4月22日回覆
Thank you Mr. Tim! Looking forward to welcome you back.

10/10 有夠讚

Alisha

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We love staying here every time we’re in Cabo. The pool side experience is awesome
於 2024 年 3 月住了 3 晚
Sébastien Arnaud - General Manager 於 2024年4月22日回覆
Thank you Mrs. Alisha! We hope to welcome you back soon.

8/10 不錯哦

Jen

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was our fourth time at this resort and always have had an amazing experience. My ONLY complaint was that this property happened to be fully booked and people were coming down at 4:30 in the morning to save chairs and not showing up until noon to use them. In order to get a chair at the pool all week we had to be down there by 6am at the latest. Some people saved chairs that were never used and people were searching for places to sit. We were in our chairs by 7am every day and I think they need to police this more and if people don't come down they remove their stuff and give it to someone else.
於 2024 年 3 月住了 8 晚
Sébastien Arnaud - General Manager 於 2024年4月22日回覆
Dear Mrs. Jen, Thank you for sharing your feedback, we will share this with our team who is actively working in to enforce the Pool Regulations with our Members and Guests. We hope you had a great time and will be looking forward to welcome you back soon!

10/10 有夠讚

Glenda，Elk Grove

於 2024 年 3 月住了 6 晚
Sébastien Arnaud - General Manager 於 2024年4月19日回覆
Thank you for your rating Mrs. Glenda!

10/10 有夠讚

Brooke

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Attended a wedding at the resort. The experience was excellent!
於 2024 年 4 月住了 5 晚
Liliana Jimenez 於 2024年4月18日回覆
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 有夠讚

L

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Cabos Azul is a gorgeous property! My daughters and I had a wonderful spring break vacation here. I do wish some food had been included in the hefty price tag per night and resort fee; the dining in could’ve been a little less expensive for what we were ordered but it was a part of the experience I suppose. Sadly there was also no shuttle to pick us up from the airport and as first time travelers to Mexico, that was a bit intimidating. All in all though… gorgeous property and great staff experience. Christian was extremely helpful getting us set up and into our beautiful suite.
於 2024 年 4 月住了 4 晚
Liliana Jimenez 於 2024年4月15日回覆
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us.

10/10 有夠讚

Susan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 6 晚
Liliana Jimenez 於 2024年4月15日回覆
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us.

10/10 有夠讚

Mike

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 7 晚
Liliana Jimenez 於 2024年4月15日回覆
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us.

10/10 有夠讚

elia，Redmond

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 4 晚
Liliana Jimenez 於 2024年4月15日回覆
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us.

10/10 有夠讚

Rasheeda Freeman

於 2024 年 4 月住了 4 晚
Liliana Jimenez 於 2024年4月15日回覆
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us.

10/10 有夠讚

Julie

於 2024 年 3 月住了 7 晚

6/10 一般般

Joy

喜歡：整潔度
Lovely pool areas with spa pools at each pavilion. Very big property - felt impersonal
於 2024 年 4 月住了 4 晚
Sébastien Arnaud - General Manager 於 2024年4月12日回覆
Thank you for sharing your rating and feedback Mr. Joy. We hope to welcome you back at anytime to improve your experience.

10/10 有夠讚

Ben，kirkland

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 4 晚
Liliana Jimenez 於 2024年4月13日回覆
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 有夠讚

Christy-Lee

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff did an amazing job at cleaning and maintaining the facilities. Everyone was also very friendly, helpful, and kind. We can’t wait to go back!
於 2024 年 3 月住了 4 晚
Sébastien Arnaud - General Manager 於 2024年4月11日回覆
Thank you!

2/10 很糟糕

Industrial Properties

於 2024 年 4 月住了 1 晚

10/10 有夠讚

DAN

喜歡：整潔度、員工素質和住宿環境和硬體
Close to puerto de los cabos and art district. Great choose for for fishing trips especially with teenagers in the party
於 2024 年 4 月住了 2 晚
Sébastien Arnaud - General Manager 於 2024年4月10日回覆
We are delighted to read that you jad a great getaway! Thank you for sharing Mr. Dan.

8/10 不錯哦

Eun-Jung

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 7 晚
Liliana Jimenez 於 2024年4月10日回覆
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 有夠讚

Peter

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is a beautiful property with great service. The pictures do not do it any justice. The dining options were great as well. We highly recommend this hotel.
Sébastien Arnaud - General Manager 於 2024年4月9日回覆
Thank you for such nice comments, We hope to welcome you back Mr. Peter!

10/10 有夠讚

Christie，Nashville

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Sébastien Arnaud - General Manager 於 2024年4月9日回覆
Thank you!

10/10 有夠讚

Nicole

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property is beautiful, clean and friendly staff. Large rooms with a full kitchen.
於 2024 年 3 月住了 5 晚
Liliana Jimenez 於 2024年4月7日回覆
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 有夠讚

Tyler

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful
於 2024 年 3 月住了 7 晚
Liliana Jimenez 於 2024年4月6日回覆
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 有夠讚

Tom，san clemente

於 2024 年 4 月住了 4 晚
Sébastien Arnaud - General Manager 於 2024年4月27日回覆
Thank you Mr. Tom!

10/10 有夠讚

Brenda

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We love staying at Hilton Vacation Club Cabo Azul. The location is much better than being in Cabo San Lucas, more family oriented. Nice pools, great service all day long from the servers and beach team. The food was really good. Our room was amazing, very comfortable, it has a “door” that separates de adults bed from the sofa area where the kids sleeps, which gives you privacy. The design is beautiful. The location of our room wasn’t as expected and they upgraded us to a very beautiful one. I would definitely recommended.
於 2024 年 2 月住了 7 晚
Sébastien Arnaud - General Manager 於 2024年4月5日回覆
Thank you for sharing!

10/10 有夠讚

Dan，Breckenridge

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 5 晚
Sébastien Arnaud - General Manager 於 2024年4月5日回覆
Thank you for this rating Mr. Dan.

10/10 有夠讚

Sean

於 2024 年 3 月住了 4 晚
Sébastien Arnaud - General Manager 於 2024年4月24日回覆
Thank you for your rating!

10/10 有夠讚

Ryan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
CABO AZUL was amazing. Beautiful property staff was so attentive, prompt and kind. Could go on for days about how great everything was. Only have 2 negative things to say. On our last night the sushi bar we wanted to eat at we stopped by at 4:30 asked how late they were open we were told 11pm left to go change came back at 5:15 and they told us were closed.. very upsetting. Secondly I was told by the desk they would place a 200$ hold on my credit card. No problem. Then every single night they would randomly charge the card for several hundred dollars. With no authorization from me, no reason, rhyme or explanation. Other than that. Was amazing. Our bartender at the pool bar Edgar was the literal best. Made the whole experience above and beyond. Wanted to just bundle him up and take him home with me. Cabo azul was a great place great experience.
於 2024 年 3 月住了 4 晚
Sébastien Arnaud - General Manager 於 2024年4月5日回覆
Thank you for sharing your experience and feedback Mr. Ryan, We'll work with the Team to improve the information updates and please do not hesitate to reach our team directly at anytime. Kindly.

10/10 有夠讚

Karamjit，macedonia

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Sébastien Arnaud - General Manager 於 2024年4月3日回覆
Thank you Mr. Karamjit!

10/10 有夠讚

David Armenta

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place and the staff very courteous!
於 2024 年 3 月住了 4 晚
Sébastien Arnaud - General Manager 於 2024年4月2日回覆
Thank you!

10/10 有夠讚

Varsha

喜歡：整潔度、員工素質和住宿環境和硬體
Lovely property and exceptional customer service.
於 2024 年 3 月住了 4 晚
Sébastien Arnaud - General Manager 於 2024年4月2日回覆
Love it Mrs. Varsha, Thank you!

2/10 很糟糕

Gabriela

不喜歡：整潔度、員工素質和住宿環境和硬體
The music at the restaurants are really loud, the swimming pool areas dirty no towels. The service take for ever and you seat around dirty plates :( The employees very rude more at the reception We was waiting for the room 4 hours and they give us very bad room small bad and dirty
於 2024 年 3 月住了 1 晚
Liliana Jimenez 於 2024年3月30日回覆
Thank you for your review. Please accept our apologies for the challenges you experienced during your stay with us. Please know, what you describe is a rare occurrence, and our team remains dedicated to providing outstanding service to our guests. We hope you will give us the chance to restore your trust in us in your future travels.

10/10 有夠讚

Leslie

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The staff couldn’t have been nicer.
於 2024 年 3 月住了 7 晚
Sébastien Arnaud - General Manager 於 2024年3月29日回覆
Thank you for sharing your lovely comments Mrs. Leslie!

10/10 有夠讚

Michelle

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
We had a lovely stay here at the Cabo Azul. The Pool Service was amazing the Pool Attendants were very attentive. Our room was on the 1st floor facing the pool which we loved the easy access to the pool from our room. The restaurants on site were delicious and service was impeccable. The grounds are so well maintained and just beautiful. The only complaint I have is the housekeepers were not very good. They would load items in the dishwasher and turn it on without rinsing the items first which lead to dirty dishes coming out of the dishwasher with baked on food.
於 2024 年 3 月住了 7 晚
Sébastien Arnaud - General Manager 於 2024年3月26日回覆
Thank you for visiting us and sharing your feedback. We hope to welcome you back soon Mrs. Michelle.

10/10 有夠讚

Danielle

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Liked the variety of pools, activities with kids.The service was great, the rooms were clean and views of ocean even allowed us to see whales. Food was good and even ordered off main menu a bit for picky eaters. This location is 5 degrees warmer, about 35-45 min drive from main Cabo marina, has bigger waves (no life guard and hotel strongly requested people to not go in) so needed supervision on beach. You can walk to San Jose where they had more stores and food, we felt safe. We bought groceries for a few quick breakfasts and snacks, there was an equipped kitchen. We would definitely stay again!
於 2024 年 3 月住了 4 晚
Sébastien Arnaud - General Manager 於 2024年3月26日回覆
We are so pleased that you had the vacation that you deserve with us! Thank you for your review and we look forward to welcome you back.

6/10 一般般

Chris

於 2024 年 3 月住了 2 晚
Liliana Jimenez 於 2024年4月13日回覆
Thank you for your review. Please accept our apologies for the challenges you experienced during your stay with us. We hope you will give us the chance to restore your trust in us in your future travels.

6/10 一般般

Chris

於 2024 年 3 月住了 2 晚
Liliana Jimenez 於 2024年4月13日回覆
Thank you for your review. Please accept our apologies for the challenges you experienced during your stay with us. We hope you will give us the chance to restore your trust in us in your future travels.

8/10 不錯哦

Jacqueline

親子旅遊
喜歡：整潔度和設施服務
Construction going on in our hallway
於 2024 年 3 月住了 3 晚
Sébastien Arnaud - General Manager 於 2024年3月26日回覆
Dear Mrs. Jaqueline, Thank you for sharing your experience, we're sorry for the inconvenience and hope to welcome you back.

10/10 有夠讚

Pamela

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stunning, serene, beautiful place.
於 2024 年 3 月住了 4 晚
Sébastien Arnaud - General Manager 於 2024年3月21日回覆
Thank you for your lovely comments Mrs. Pamela!

10/10 有夠讚

Joseph Edgar

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
very good pool resort stay
於 2024 年 3 月住了 7 晚
Liliana Jimenez 於 2024年3月19日回覆
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.