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Ayenda Zhena

3.0 star property
Hotel with free breakfast, a quick walk to General Santander Stadium

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Photo gallery for Ayenda Zhena

Staircase
Porch
Reception
Quadruple Room | 1 bedroom, free WiFi, bed sheets
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Parking included
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

Double Room | 1 bedroom, free WiFi, bed sheets

Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LED TV
Separate bedroom
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | 1 bedroom, free WiFi, bed sheets

Single Room

Highlights

Air conditioning
LED TV
Separate bedroom
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, free WiFi, bed sheets

Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LED TV
Separate bedroom
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Triple Room

Triple Room | 1 bedroom, free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
LED TV
Separate bedroom
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Twin Room

Twin Room | 1 bedroom, free WiFi, bed sheets

Twin Room

Highlights

Air conditioning
LED TV
Separate bedroom
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Map
Calle 2n # 3a - 26 Barrio Pescadero, San José de Cúcuta, Norte de Santander, 540003

What's nearby

  • General Santander Stadium - 9 min walk - 0.8 km
  • Ventura Plaza Commercial Center - 19 min walk - 1.6 km
  • Colon Park - 3 min drive - 2.1 km
  • Cucuta Museum of Culture - 3 min drive - 2.1 km
  • Gobernación Norte de Santander - 3 min drive - 2.8 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 10 min drive

Restaurants

  • ‪Hamburguesas El Garaje - ‬6 min walk
  • ‪La Comarcka - ‬7 min walk
  • ‪Los Crepes Del Pueblito - ‬12 min walk
  • ‪Cafe Toffee - ‬7 min walk
  • ‪Abelardo`S Hamburguesas A La Leña - ‬12 min walk

About this property

Ayenda Zhena

Hotel near Ventura Plaza Commercial Center
Located close to General Santander Stadium and San Jose Cathedral, Ayenda Zhena provides free continental breakfast, a terrace, and dry cleaning/laundry services. The on-site local cuisine restaurant, Restaurante, offers breakfast, lunch, and dinner. Free in-room WiFi and a bar are available to all guests.
You'll also find perks like:
  • Free self parking
  • Tour/ticket assistance, a 24-hour front desk, and luggage storage
  • Concierge services and smoke-free premises
Room features
All guestrooms at Ayenda Zhena boast perks such as 24-hour room service and air conditioning, as well as amenities like free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with rainfall showers
  • 32-inch LED TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 8:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
There is no hot water on site
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Property is also known as

Hotel Restaurante Zhena San José de Cúcuta
Restaurante Zhena
Restaurante Zhena José Cúcuta
Ayenda Zhena Hotel
Hotel Restaurante Zhena
Ayenda Zhena San José de Cúcuta
Ayenda Zhena Hotel San José de Cúcuta

Frequently asked questions

Is Ayenda Zhena pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ayenda Zhena?

Self parking is free at this property.

What time is check-in at Ayenda Zhena?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Ayenda Zhena?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Ayenda Zhena located?

Situated in San José de Cúcuta, this hotel is within 1 mi (2 km) of General Santander Stadium, Ventura Plaza Commercial Center, and San Jose Cathedral. Colon Park and Cucuta Museum of Culture are also within 2 mi (3 km).

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Ayenda Zhena Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 37 out of 74 reviews
Rating 8 - Good. 17 out of 74 reviews
Rating 6 - Okay. 6 out of 74 reviews
Rating 4 - Poor. 4 out of 74 reviews
Rating 2 - Terrible. 9 out of 74 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elias

Liked: Cleanliness, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2025

10/10 Excellent

Beatriz

Great stay, for one night, staff supportive and nice hotel
Stayed 1 night in Jun 2024

10/10 Excellent

ESAU J

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It is ideal for my purpose
Stayed 1 night in Dec 2024

4/10 Poor

Gustavo

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was good… the booking with hotels said $18 but when you arrive there they only accept local currency or cash dollars and they charged me $30… be careful with this… take precautions
Stayed 1 night in Aug 2024

10/10 Excellent

Kamila

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing! Thank you
Stayed 1 night in Aug 2023

10/10 Excellent

Gisnel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

4/10 Poor

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
unsafe location you will need to take a taxi anywhere you want to go. Night staff was great. i booked the room for 2 people but when i got there it was only for 1 had to pay more and they still charged for breakfast for the extra person.
Stayed 2 nights in Oct 2024

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

cozy, economical option!

the hotel staff was great! fast efficient check in/check out, no issues! room was big, bed was cozy, for the price range. ac was cold, shower had great pressure! and Wi-Fi was good! only negative thing is lack of entertainment, restaurants etc.. in the immediate area. but the hotel and staff for the price is hard to beat!
Stayed 1 night in Nov 2022

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not located in a good area.

4/10 Poor

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
In my stay I was charged for the night of a person who did not stay, because he came into my room for lunch I was charged for his entire stay. This made me uncomfortable since I had been staying there for several days and it is not fair to charge full stays for the entry of a few minutes of a person.
Stayed 2 nights in Sep 2024

4/10 Poor

Charles

Disliked: Staff & service
My experience - the internet was down at time of check in so that it took 45 minutes to check in. My experience - I was told the area around the hotel was unsafe. My experience - No hot water for shower. Typical for colombian hotels.
Stayed 1 night in Jan 2023

2/10 Terrible

Pedro

Disliked: Staff & service, amenities, property conditions & facilities
I made the reservation on line pay with my credit card and hotel did not allow my wife to check in I try to pay with my credit card again and they only want cash My wife sleep in her car
Stayed 2 nights in Apr 2023

6/10 Okay

Mariano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aire acondicionado sin servicio , mala atencion
Stayed 1 night in Mar 2025

2/10 Terrible

Jhormaira

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel para una estadía corta. Limpia y segura las habitaciones El personal muy amable
Stayed 2 nights in Feb 2025

8/10 Good

john

Stayed 7 nights in Jan 2025

2/10 Terrible

NELSON

Disliked: Cleanliness, staff & service
EL CONTROL DE TV TENIA MANCHAS IJAS, LOS BAÑOS SIN AGUA CALIENTE, LA GENTE DEL HOTEL MAL INTENSIONADA
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Stayed 1 night in Dec 2024

10/10 Excellent

Evans

Stayed 2 nights in Dec 2024

6/10 Okay

Fany

Stayed 1 night in Dec 2024

10/10 Excellent

eliany

Liked: Cleanliness, staff & service, property conditions & facilities
Buena relación costo beneficio, para solo llegar y descansar
Stayed 1 night in Dec 2024

6/10 Okay

Humberto

Liked: Cleanliness, property conditions & facilities, room comfort

Cobrando de más

Me querían cobrar más de lo que la aplicación me reservo
Stayed 1 night in Sep 2024

8/10 Good

Humberto

Liked: Cleanliness, property conditions & facilities, room comfort

Check In muy demorado

Llegué cansado y me demoraron mucho para hacer el Check In
Stayed 1 night in Sep 2024

10/10 Excellent

Joanys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jaxon

Stayed 1 night in Jun 2024