Dear guest, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. Thank you again for your time. Best Regards, Post Hotel Customer Care Team

Dear guest, we are most disappointed to read your review. It does not sound as if you had the type of stay that we aim to provide for all of our guests, and we apologize profusely for that. The wifi issues have been fixed in the meantime. We hope you'll give us a chance to host you in the future and improve your stay. Best Regards, Post Hotel Customer Care Team

Dear guest, I am glad that you were comfortable during your stay and find our hotel accessible to places you visited. Thank you for completing our review, we will do our best to make your next visit another fine experience. 我很高兴您在逗留期间舒适，找到我们的酒店访问您访问的地方。 感谢您完成我们的审查，我们将尽力使您的下次访问另一个好的经验。

Dear guest, We appreciate you giving your feedback about your experience in our hotel. I am glad that we earned 5* rating from you. We will do our best to make your next visit a better experience. Kind regards.

Thank you for sharing your review about your stay! We are so glad that you enjoyed your stay and look forward to serving you again in the near future!

Dear Guest, Thank you for bearing with the ongoing improvements when you stayed with us. I am happy to hear that the quality of clean in our hotel as well as the price have met your satisfaction. I hope you will accord us another visit the next time you are in town.

Hello, I regret that you find the parking fee quite expensive. Thank you for sharing your feedback. I will include your review to my report. Our management will surely look into this matter accordingly. Thank you for staying at our hotel. We will make certain you will have a better experience on your next visit. 您好， 我很遗憾，你们找到停车费用相当昂贵。感谢您分享您的反馈意见。我将包括您的评论给我的报告。我们的管理一定会调查这件事情相应。感谢您入住我们的酒店。我们将确保你将不得不在您下次访问更好的体验。

Hello ENCHAO, I apologize for the inconvenience to you caused by the ongoing improvements when you stayed at Post Hotel. Our team was oriented to take care of our guests and make certain you will not be uncomfortable. Clearly you experienced otherwise and for that I hope you will accept my sincere apologies. I just hope we could get a chance to make up for our shortfall in the future. 您好ENCHAO， 我造成的，當你住在波斯特酒店的不斷改進您帶來的不便表示歉意。我們的團隊為導向，以照顧我們的客人，並做出一定的，你不會不舒服。顯然，你經歷過，否則和我希望你能接受我誠摯的歉意。我只希望我們能有機會彌補我們在未來的缺口。

Hello, Please know that your satisfaction is very important to us and we appreciate your candid comment about the heating unit being near the bed, I will send request to have this checked and corrected to avoid problems to other guests. Thank you for bearing with our renovation. We would like to implement improvements to serve you better. It would be a pleasure having to serve you again soon.

Hello, On behalf of the entire team, I would like to apologize for the inconvenience you experienced when you stayed with us caused by the level of noise that you find overwhelming. Thank you for your business and we hope to have another opportunity to make up for our shortcomings and offer you better services in the future. 您好， 代表整个团队，我想道歉，你经历过，当你呆在我们所造成的噪音，你发现铺天盖地水平的不便。感谢您的业务，我们希望能再次有机会弥补我们的不足，并为您提供更好的服务的未来。

Hello, We appreciate your candid comment about your recent stay with us. I will submit your feedback and concerns about your experience and trust that our management will carefully look into your concerns as we value your feedback and used it to help us monitor the quality of accommodation we have provided and your level of satisfaction. Thank you or your business, we look forward to serve you again soon. 您好， 非常感谢您对您近期的和我们呆在一起坦诚评论。我会提交您的意见和担忧你的经验和信任，我们的管理人员将认真研究您的问题，我们重视您的反馈，并用它来帮助我们监视我们提供的住宿品质和你的满意度。感谢您或您的企业，我们期待着再次为您的到来。

Hello, Thank you very much for your time in completing the online survey for our hotel. Your feedback score is truly rewarding and brings inspiration to our team to work even more thoroughly and maintain the quality of services you deserve for giving us your business. I hope you will come stay with us again on your next trip to San Francisco.

Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality. Best Regards, Customer Care Team

Hello Alan, We are sorry to hear that your stay with us was tarnished by the fact that our ATM and the vending machine was out of service. We apologize for the inconvenience caused to you due to this. We will look into this problem and resolve it for you. Thank you for your constructive criticism, we hope to have the privilege of hosting you successfully in the future. Best Regards, Post Hotel Customer Care Team

Dear Guest, hank you for sharing your genuine concerns with us. We are extremely gutted to learn that you did not have a quality experience. We are sorry to note that there were some shortcomings from our side and that our hotel did not suit you. We are sorry if our personnel failed to leave a positive impression on you. This is very unlike us and we will definitely have a word with our team to ensure that the guests feel at home with us. We apologize if our service left something to be desired. However, we request you to give us another chance to allow us to restore your faith in our hospitality and hotel Best Regards, Post Hotel Customer Care Team

Hello Tom, Thank you for sharing your genuine concerns with us. We are extremely gutted to learn that you did not have a quality experience. We are sorry to note that there were some shortcomings from our side and that our hotel did not suit you. We are sorry if our personnel failed to leave a positive impression on you. This is very unlike us and we will have a word with our team to ensure that the guests feel at home with us. We apologize if our service left something to be desired. However, we request you to give us another chance to allow us to restore your faith in our hospitality and hotel Best Regards, Post Hotel Customer Care Team

It sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon. Best Regards, Customer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again. Best Regards, Customer Care Team

Dear Guest, We are happy to hear that you had an enjoyable stay with us and you found our remodeled rooms appealing. Your concern about the elevator is duly noted, we will look into it asap. We hope the rest of your stay was pleasant and we are looking forward to hosting you before long Best Regards, Post Hotel Customer Care Team

Dear Guest, Thank you for sharing your concerns with us. We regret the inconvenience caused to you. But we assure you that we will definitely look into it and take the necessary measures to eradicate this problem as soon as possible. We request you to give us a second chance to allow us to restore your faith in our hospitality and service! Best Regards, Post Hotel Customer Care Team

Dear Guest, Thank you for sharing your concerns with us. We regret the inconvenience caused to you. But we assure you that we will definitely look into it and take the necessary measures to eradicate this problem as soon as possible. We request you to give us a second chance to allow us to restore your faith in our hospitality and service! Best Regards, Post Hotel Customer Care Team

Hello Scott, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We are also sorry that you found the price high, although we strive our best to maintain affordable rates for our guests. We truly thank you again for sharing your feedback and for your valuable business. Best Regards, Post Hotel Customer Care Team

Hello Cor, We are disappointed with your review, to know that you were so unhappy with some aspects of your stay. We aim to provide all of our guests with a great stay and we are sorry that this was not your experience. We will ensure that your comments are actioned. We hope that you might offer us another opportunity to successfully host you in the future. Best Regards, Post Hotel Customer Care Team

Dear Katharina, Thank you very much for taking the time to share your views related to your recent stay with us. We have noted your constructive criticism on certain areas that demand our attention. We will certainly look for ways to improve the situation and we hope to have you back for a perfect stay. Best Regards, Post Hotel Customer Care Team

Dear Guest, It is always a pleasure to receive such a wonderful review as yours! Thank you for taking the time to share your feedback of your visit with the online community. We are delighted that you enjoyed your stay with us and thank you for the compliments. We loved hosting you and we are looking forward to your next visit to San Francisco. Best Regards, Post Hotel Customer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards, Customer Care Team

Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality. Best Regards, Customer Care Team

Dear guest, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

Dear Guest, It is wonderful to see read about your experience with us at the Post Hotel. It gives us absolute pleasure to have hosted you successfully with our excellent service and hospitality. We are proud to be defined as a gem by you and thank you for letting us know what you loved about us. We loved hosting you and would love to have you back for another fantastic stay. Best Regards, Post Hotel Customer Care Team

Hello Roxana, We were delighted to be your hosts recently, thank you for choosing to stay with us. Bedbugs are the most annoying pest that every hotel is forced to deal with from time to time - they gain access to hotel rooms very easily, and are very difficult for housekeeping staff to see. Please be rest assured that in addition to the preventative measures that we take, all incidents notified to us are acted upon immediately. We are sorry you didn't have the immaculate stay we aim to provide every guest, we really hope that we will have a chance to redeem ourselves in the future. Best Regards, Post Hotel Customer Care Team

Dear guest, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!

Dear guest, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

Dear Guest, Thank you for rating your recent stay with us, we certainly appreciate it. We are happy to have provided you with a wonderful experience, and we hope to have an opportunity to provide you with a five-star stay very soon Best Regards, Post Hotel Customer Care Team