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皮拉蒙特飯店的評分

2 out of 5
皮拉蒙特飯店
2162 Market Street, San Francisco, CA

評論

7.2

不錯哦

10 分，有夠讚；65 則評論中有 25 則" "
8 分，不錯哦；65 則評論中有 13 則" "
6 分，一般般；65 則評論中有 9 則" "
4 分，不太好；65 則評論中有 11 則" "
2 分，很糟糕；65 則評論中有 7 則" "

8.0/10

整潔度

7.8/10

員工素質

6.4/10

設施服務

7.0/10

住宿環境和硬體

7.2/10

環保程度

評論

4/10 不太好

Timothy

喜歡：整潔度
不喜歡：住宿環境和硬體和客房舒適度
No temperature control, I almost froze to death
Kind of a crappy room. No temperature control, so I froze all night. Useless furniture. Uncomfortable chair. Creepy pillows. Only one electrical outlet. Staff was friendly, but probably won't stay again.
於 2024 年 2 月住了 1 晚
Sp 於 2024年2月14日回覆
Thank you for your stay.

10/10 有夠讚

Steve

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I like old architectural style and this place has it. No my room didn’t have a restroom in it or shower but the ones that they had in the hallways were always very clean. I really enjoy this place and for the price I got what I needed my second time staying here I will be back.
於 2023 年 12 月住了 2 晚
SP 於 2023年12月5日回覆
Hello Steve, thank you for second stay with us and hope to see many more. We are pleased everything was to your satisfaction and we appreciate you choosing to stay with us. See you again soon. Thank you

10/10 有夠讚

Mai

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The Perramont Hotel is in an excellent location in terms of resource/transportation accessibility and overall safety. Just a few minutes walk away from Church street station, safeway grocery store, walgreens across the street, etc. Multiple dining and coffee options nearby as well. The bathroom and shower were shared just down the hall from my room, and no microwave/fridge in the hotel room as expected, although the room included it’s own sink. The room was very clean as well. In terms of safety and comfort, I would only book this hotel again if I were staying in the city for a couple of days, but not for a longer term stay.
於 2023 年 10 月住了 2 晚
SP 於 2023年11月6日回覆
Hello Mai, thank you for your stay with us and also your review with us. We are extremely please you enjoyed your stay with us and we were able to meet all expectations. We hope to see you again very soon. Once again thank you.

4/10 不太好

Engel

不喜歡：整潔度和住宿環境和硬體
All due respect with people that works at the reception because they are very gentle and nice. But the place is horrible. I’m gonna say exactly the DETAILS because I didn’t saw anything like that in here: I went around middle october, it was kinda hot, but in the room was very very hot. I left the window open otherwise is an oven there, but there is a barber place right on the side that was very loud, which didn’t help. There is a little tv in the room and some towels, a sink and a queen bed. The bad was horrible to sleep, I had to get a massage when I got back because I couldn’t move my back and neck. The restroom and shower are separated and is in the hallway, shared with all other rooms. The building smells like pee when you walk in, the room and the towels didn’t smell good either. The minute I walked in I tried to canceled and get a least a minimum refund and go to another place, but they have a no refund policy, I guess we know why. Anyway, girls bring your own stuff, shampoo is terrible and smell bad, and bring hair dryer they don’t have it.
於 2023 年 10 月住了 2 晚
SP 於 2023年10月30日回覆
Thank you for your stay with us and we apologize that your stay with us didn't go as planned.

6/10 一般般

Leandra

喜歡：整潔度
Gut gelegen. Busstation gleich vor dem Hotel.
於 2023 年 10 月住了 2 晚
SP 於 2023年10月25日回覆
Hello thank you for your stay with us and your review.

8/10 不錯哦

Farah

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 3 晚
SP 於 2023年10月22日回覆
Thank you for your stay and review with us. We are pleased you enjoyed your stay with us.

8/10 不錯哦

Yulia

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
good choice for 1-3 days trip
於 2023 年 9 月住了 1 晚
SP 於 2023年10月3日回覆
Thank you for your stay with us and your review. We appreciate you choosing your stay with us. Please visit again soon.

6/10 一般般

Nicole

商務旅客
喜歡：整潔度和員工素質
不喜歡：設施服務
Staff was average. Not too friendly but not rude. Ok place if you just need a bed for the night. Walls are paper thin and i had a guy right next to me(hotel wasn’t full) that clapped his hands and banged on things, was in and out to use the shared bathroom and slammed the door every time… all night long. Keep it mind if it’s hot your only choice is to open the window (which have no screens) and you hear everything. Probably not a good place if your goal is to sleep.
於 2023 年 9 月住了 1 晚
SP 於 2023年9月28日回覆
Thank you for your stay.

10/10 有夠讚

Williams

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Easy check in.
於 2023 年 9 月住了 1 晚
SP 於 2023年9月23日回覆
Thank you for your quick review and stay with us. We appreciate the feedback

4/10 不太好

Kiyomi

不喜歡：員工素質和住宿環境和硬體
於 2023 年 9 月住了 4 晚
SP 於 2023年10月31日回覆
Thank you for your stay

8/10 不錯哦

Guillermo

喜歡：整潔度、員工素質和住宿環境和硬體
Es perfecta para lo que sirve
於 2023 年 9 月住了 1 晚
Sp 於 2023年9月15日回覆
Thank you for your stay and review.

10/10 有夠讚

Juan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
SP 於 2023年8月23日回覆
Thank you for your stay with us and your review. We are pleased that you enjoyed your stay with us and we hope to see you again very soon. Thank you

8/10 不錯哦

Diana，montclair

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Honestly the shared bathroom was not an issue like I thought it would be. The location was convenient and walking distance to many cafés and public transportation. We did have several bug bites after the second night, but we are unsure if it was mosquitoes or spider bites. Definitely could be a bit cleaner in the sense of having sheets that one could tell are visibly clean - patterned sheets are not the best for that, and perhaps having a bench in the shower for one to put their clothes on, but other than that, would stay here again.
於 2023 年 8 月住了 2 晚
SP 於 2023年8月18日回覆
Thank you for your stay and review. We are pleased you enjoyed your stay with. We will definitely look into your suggestions and see how we are able to improve for the future. Once again thank you and see you again soon.

10/10 有夠讚

Philo

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 5 晚
SP 於 2023年7月31日回覆
Hello Philo, thank you for your stay with us and your wonderful review for us. We are pleased you enjoyed your stay with us and everything was to your liking. We hope to see you again soon . Thank you

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
no privacy..
於 2023 年 7 月住了 2 晚
SP 於 2023年7月26日回覆
Thank you for your stay!

10/10 有夠讚

Miguel

喜歡：整潔度、員工素質和住宿環境和硬體
Great location. I wanted to be near the Castro.
於 2023 年 7 月住了 1 晚
SP 於 2023年7月12日回覆
Hello Miguel, thank you for your review and stay with us. We are pleased you enjoyed your stay with us and everything was how you expected. Please come back and stay with us soon.

10/10 有夠讚

debra

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
A great find...
I had a better than expected stay here. it was in a good location, and within walking distance to downtown and my conference location. The gentleman at the front desk was really helpful and kind. My room was very clean and the bed comfortable. The bathroom outside and toilet was equally very clean. I would absolutely stay here again.
於 2023 年 7 月住了 5 晚
SP 於 2023年7月11日回覆
Hello Debra, Thank you for your review and more importantly thank you for your stay with us. We are pleased you enjoyed your stay here with us and found everything clean and accommodating. We hope to see you again soon!

10/10 有夠讚

Romeo

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 5 月住了 1 晚
SP 於 2023年6月12日回覆
Hello, Thank you for your review and stay with us.

8/10 不錯哦

Randy

喜歡：住宿環境和硬體
於 2023 年 5 月住了 1 晚
SP 於 2023年5月28日回覆
Thank you for your stay and review with us. We are happy you enjoyed your stay with us. See you again very soon.

10/10 有夠讚

Matthew

商務旅客
喜歡：整潔度和員工素質
Great
於 2023 年 5 月住了 1 晚
SP 於 2023年5月14日回覆
Thank you for your stay and review with us. We appreciate the feedback.

10/10 有夠讚

Dean

喜歡：員工素質和住宿環境和硬體
The hotel is very clean and well cared for. The carpet looked new and the walls freshly painted. Nice neighborhood and easy to get around. The manager was very kind with me. I recommend for a budget traveler it had everything I needed
於 2023 年 5 月住了 2 晚
SP 於 2023年5月8日回覆
Hello Dean, Thank you for your stay and review. We are extremely pleased you enjoyed your stay with us and that everything was to your satisfaction. I will surely pass on the message to Santosh who was the manager on duty that day. Thank you and hope to see you again very soon!

8/10 不錯哦

Tim

喜歡：整潔度、員工素質和住宿環境和硬體
Old-fashioned and charming. Great place for the price.
於 2023 年 3 月住了 2 晚
SP 於 2023年3月21日回覆
Thank you for your stay with us and your review. We are pleased you liked your stay with us and hope to see you again very soon!

4/10 不太好

Kevin

喜歡：員工素質
不喜歡：設施服務
The price was cheap but you definitely get what you pay for with this one. Solid wifi (after restarting router) and decent quality bed, but they didn't run the heat at night so I was really cold. Shows worked okay. I would definitely not take my GF here with me, went on my own, and I don't think I'd go here again. Staff was niceand helpful though
於 2023 年 1 月住了 3 晚
SP 於 2023年2月6日回覆
Hello Kevin, we apologize for your stay not going as planned. All rooms have portable heaters for use as needed. Thank you for your feedback.

8/10 不錯哦

Albert

喜歡：整潔度
No frills, character hotel with shared bathroom/shower very conveniently located on market street. I really enjoyed my stay although the bed was not 100% comfortable. It was clean and felt safe.
於 2022 年 10 月住了 3 晚
SP 於 2022年10月26日回覆
Hello, Thank you for your stay and review. We are pleased you enjoyed the stay with us.

10/10 有夠讚

Timon

喜歡：員工素質、設施服務和住宿環境和硬體
Good! Simple! Can recommend!
於 2022 年 10 月住了 1 晚
SP 於 2022年10月18日回覆
Hello Timon, Thank you for your stay and review. We appreciate the feedback and are happy you enjoyed your stay with us without any issues. Hope to see you soon and spread the word. Thank You

6/10 一般般

真實旅客

商務旅客
喜歡：整潔度和員工素質
Not worth the money, should be way cheaper
於 2022 年 10 月住了 1 晚
SP 於 2022年10月10日回覆
Thank You for your stay

10/10 有夠讚

George

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Located right on Market St and a stone's throw from the Castro. Close to MUNI, shops and restaurants. Very chill hotel which met all my needs as an independent solo traveler.
於 2022 年 9 月住了 2 晚
SP 於 2022年9月25日回覆
Hello George, thank you for your stay and review. We are pleased we met all your needs at the hotel and you enjoyed your stay. Hope to see you in the future. Than you.

10/10 有夠讚

Angelina

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 8 月住了 3 晚
SP 於 2022年8月8日回覆
Hello, Thank You for your stay and review. We are extremely please you enjoyed your stay with us and we were able to meet and exceed your expectations. Thank you and hope to see you again soon!

4/10 不太好

Sven

不喜歡：員工素質、設施服務和住宿環境和硬體
Not even a toilet
於 2022 年 7 月住了 2 晚
SP 於 2022年9月25日回覆
Hello, The hotel room clearly states this is a private room with shared bathroom facilities. All bathrooms and showers are located on each floor with multiple rooms. Thank You

4/10 不太好

Nicolas

團體旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務和住宿環境和硬體
Paint was new, bed wzs clean, window spring was broken (we had to use the trzshbin to keep it open), shower head was broken (which makes the tube no more than a giant bidet), shower window was broken open. Its an hostel, not a hotel. No secured nor any parking lot around. Car got broken into, window smashed.
於 2022 年 7 月住了 2 晚
SP 於 2022年9月25日回覆
Hello, Sorry your car got broken into but we clearly state we do not offer any parking like many places in San Francisco.

6/10 一般般

Patrick

喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
It was affordable and generally quiet. The wifi was very poor, though.
於 2022 年 6 月住了 7 晚
SP 於 2022年7月1日回覆
Thank you for your feedback. We will surely look into the Wi-Fi issue.

8/10 不錯哦

Michele

於 2022 年 6 月住了 1 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect stay without crazy cost
Love this place. Great location. Easy and convenient.
於 2022 年 6 月住了 1 晚
SP 於 2022年6月9日回覆
Hello, thank you for the perfect review and we are pleased that we met your needs and satisfaction. Please come visit again. Thnak you once again.

4/10 不太好

真實旅客

喜歡：員工素質和住宿環境和硬體
不喜歡：整潔度和客房舒適度
Where cockroaches vacation
Great location, nice facilities and lovely staff but unfortunately, the huge downside was that it was crawling with cockroaches, of all sizes. Had to sleep with the lights on to stop them coming out and one morning woke up with one crawling on my arm. That's the only reason I would never stay here again.
於 2022 年 5 月住了 2 晚
sp 於 2022年6月11日回覆
Dear Guest, I am sorry for the experience at the hotel. We will make sure to look into this concern, be assured we do have services once a month for sanitation and pest control to avoid situations like this. Please contact the hotel so we can discuss further if you like. Thank you again.

10/10 有夠讚

Patrick

喜歡：整潔度和住宿環境和硬體
I
於 2022 年 4 月住了 1 晚
SP 於 2022年5月3日回覆
Thank you for your 5 star review. We are very please you enjoyed your stay with us and everything was as expected and above. We hope to see you again soon. Thank you once again

8/10 不錯哦

Bernard

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I enjoyed my stay. Clean, Quiet, and comfortable and close to events.
於 2022 年 4 月住了 1 晚
SP 於 2022年4月19日回覆
Thank you for your review and your stay with us. Hope to see you again soon.

6/10 一般般

Judith

於 2022 年 3 月住了 2 晚
SP 於 2022年4月7日回覆
Thank you for your stay and feedback

2/10 很糟糕

Pamela

家庭旅遊
不喜歡：員工素質和客房舒適度
Rude and unhelpful
I reserved and paid for this room for my young adult stepdaughter for 3 nights. The manager told her he would not give her the room because I was not there. He told her “you can see where the door is,” forcing her to leave, when she had nowhere else to stay in San Francisco at night. I called to discuss it with him and Sam was equally as rude to me. He was unwilling to help us in the situation. And he was unwilling to refund any of the three nights.
於 2021 年 12 月住了 3 晚
Peter 於 2022年1月4日回覆
Hello, we apologize for the incident with your stay, unfortunately hotel policy is that the guest who reserved the room and credit card be present when checking in, the room can not be booked for 3rd party guests. Also the unknown guest who came to the hotel was using expletives not only at the front desk agent but also the manager on the phone and that is when the guest was asked to leave and was not told "you can see where the front door is." Sam was unable to help as he did not have the authority to make any exceptions and the general manager was on vacation and could not be reached, which he had explained to you. Once again we apologize for the situation but the hotel has policies in place for everyone's safety and well being.

2/10 很糟糕

Evan

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Disastrous stay that I cut short and forced the issue of a refund despite severe inconveniences. Between Expedia's terrible customer service and serious security and safety risks posed by this property's staff, this is one of the worst "hotel" stays I've ever experienced (btw, it's a hostel not a 2-star hotel -- Expedia lies!). I'm filing an official complaint against Expedia for contracting with this awful, unsafe property.
於 2021 年 10 月住了 4 晚
SP 於 2021年12月7日回覆
Sorry for your experience with Expedia.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
No frills, in Castro
Rooms are updated but still basic for a hostel. One of the better hostel accommodations, single private room. Bathroom was basic in the hallway and shower is in a seperate room. Would choose this any day of the week over a number of dirt cheap hotels in SoMa.
於 2021 年 10 月住了 1 晚
Sam 於 2021年10月26日回覆
Thank you for the review and stay it the hotel. See you again very soon!

10/10 有夠讚

jonathan

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Cute spot in the heart of the Castro
Really cute old building. For how old it is, it is well kept with clean rooms and bathrooms. I just needed to stay one night and it felt like I was in old San Fransisco.
於 2020 年 12 月住了 1 晚
Sam 於 2020年12月5日回覆
Thank you Jonathan for the positive review and we are happy you enjoyed your stay. Hope to see you again soon. Stay safe

10/10 有夠讚

Arturo

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Muy limpio y con gran ubicación
Los baños y habitaciones están súper limpias. En noches frías prenden la calefacción, lo cual es muy cómodo. La ubicación es muy buena, con acceso a varias rutas de transporte. En los pasillos podría sentir que es un hotel viejo, pero es una gran opción para quedarse en San Francisco.
於 2020 年 2 月住了 4 晚
PH 於 2020年3月9日回覆
Thank you for your wonderful review. We appreciate the honesty and valuable feedback. We are glad you enjoyed your stay here and hope to see you again soon.

8/10 不錯哦

Ligia

家庭旅遊
喜歡：整潔度和員工素質
於 2019 年 11 月住了 5 晚
PH 於 2019年11月29日回覆
Thank you for your comments. And hope to see you in the near future...

10/10 有夠讚

Adalberto

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 1 晚
PH 於 2019年11月4日回覆
Thank you for your wonderful feedback. Hope to see you again in the near future.

10/10 有夠讚

German Jr.

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 2 晚
PH 於 2019年11月3日回覆
Thank you for your wonderful feedback. Hope to see you soon.

6/10 一般般

Lou，Cottonwood

喜歡：整潔度和員工素質
Needs some tender loving care. Many repairs need to be done in the bathroom
於 2019 年 10 月住了 2 晚
PH 於 2019年11月10日回覆
Thank you for your comment and stay with us!!!

8/10 不錯哦

JTG，Victoria, BC

喜歡：整潔度、設施服務和住宿環境和硬體
Close to all the locations and establishments I needed
於 2019 年 9 月住了 3 晚
PH 於 2019年11月10日回覆
Thank you for your comment and stay with us!!!

6/10 一般般

真實旅客

喜歡：整潔度、員工素質和設施服務
於 2019 年 9 月住了 2 晚
PH 於 2019年10月1日回覆
Thank you for your feedback.

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
not good
It was horrible there is no AC the windows were open wen got to room and you have to leave them open because they’re in ac it’s overpriced for a crappyplace
於 2019 年 9 月住了 1 晚
PH 於 2019年9月20日回覆
We apologize that your stay was not as expected. Unfortunately due to an old and historic building AC is not offered at the hotel and we did experience an odd heatwave. Once again thank you for your stay and review.

10/10 有夠讚

Priscilla

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Considering the inexpensive cost compared to other San Francisco hotels the Perramont was excellent It was very simple & most importantly very clean.
於 2019 年 9 月住了 4 晚
PH 於 2019年9月16日回覆
Thank you for your wonderful review. Your honest feedback is greatly appreciated and we hope to see you again in the near future.