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米娜飯店的評分

2 out of 5
米娜飯店
509 Minna Street, San Francisco, CA

評論

6.2
10 分，有夠讚；795 則評論中有 84 則" "
8 分，不錯哦；795 則評論中有 255 則" "
6 分，一般般；795 則評論中有 214 則" "
4 分，不太好；795 則評論中有 134 則" "
2 分，很糟糕；795 則評論中有 108 則" "

6.4/10

整潔度

7.4/10

員工素質

6.0/10

設施服務

6.0/10

住宿環境和硬體

6.0/10

環保程度

評論

10/10 有夠讚

123

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
離市中心算近，交通也算方便
於 2019 年 12 月住了 3 晚
Susan S. 於 2019年12月17日回覆
Thank you for staying with us. We appreciate your feedback.

10/10 有夠讚

真實旅客

喜歡：整潔度和員工素質
離市區近 但黑人太多 晚上太吵 不介意 可以入住
於 2019 年 2 月住了 1 晚
Susan S. 於 2019年2月21日回覆
Thank you for staying with us.

4/10 不太好

Ta Wei

不喜歡：整潔度和客房舒適度
住宿三天沒有一次整理過房間、房內算稍微老舊、浴室共用但整體算乾淨、住宿周邊滿坑滿谷街友絕對閃不掉、沿路都散飄著渾厚麻味。極度不建議單女，或者親子旅行住這周邊。
於 2018 年 11 月住了 3 晚
Susan S. 於 2018年11月7日回覆
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 不太好

Sai Ho

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
If you can fight for bad smell and perons
Indeed the hotel is overall good. However, it locates at Minna Street and 6th Street where are the most popular places for homeless, drugs abusers, mental illness. They always have bad smell and strange eyes. If you don’t mind, your hotel experience will be totally fine. Sorry I can’t

6/10 一般般

真實旅客

不喜歡：整潔度和員工素質
Minna Hotel - Not up to promise as shown in pics
We booked this hotel as there other hotel options are pricey in San Francisco and not that close to the main attractions in the Bay area. The street is located in the area where the homeless are around and so the street is smelly and dirty - you get to see the real side of SF though. But one street away, there are shops with different brands. Generally speaking, as long as you are lucky enough, you dont need to wait for taking a shower - there is only one shared bathroom and toilet in the corridor and the lift is not working from time to time - we have to walk down to the lobby for one time. The room is quite confined and there arent much space for us to move around. Cleaniness-wise, my friend said she saw a mouse running from the lift area to a room once! Though I would say the breakfast is okay as they have apples and oranges provided and you can ask for hot water from staff for cupnoodles at night. Wifi is not that stable.

4/10 不太好

ChiungWen

不喜歡：整潔度、住宿環境和硬體和客房舒適度
位置很好，但是附近很多流浪漢，街道都是很不好聞的味道。 飯店大廳跟廚房都很明亮乾淨，但是房間裡面有怪味，地板地毯看起來也很髒。房間應該是老舊房子改建的，跟網站上的照片完全不同。 隔音超級差，可以聽到隔壁看電視及睡覺的聲音。 夏天沒有空調，室內只有暖氣。 浴室很小間，沒有放東西的地方，只有牆壁上一小格，但是裡面很濕。 有提供早餐很不錯。 員工很親切。 價格在舊金山相對便宜，但是質感真的很不好。 本來預計在這裡住三個晚上，但是環境太糟糕，住一晚就退房了。

8/10 不錯哦

Tsu-Min

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
晚上不出門的話推薦住
附近很多流浪漢，隔音不好。其他都還OK，算乾淨離市區景點也不遠
於 2018 年 3 月住了 1 晚

4/10 不太好

Kenneth

不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2017 年 7 月住了 1 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
SF Trip
Hotel was going thru some renovations for the better. But during COVID-19 no amenities provided. Due to State Mandates. Will be better when state opens up, and amenities included.
於 2021 年 6 月住了 3 晚

4/10 不太好

Karl-Heinz

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
oft dort gewesen - dies war mein letzter Aufenthat
war bereits mehrmals hier, aber bei diesem Aufenthalt war es nur noch eine Absteige .Die Bäder dreckig, die Armaturen und seifenspeder abgerissen, Zwielichtige Gäste , dreckige Wände wo man nicht weiß ob es Dreck oder Blut ist, dreckige Bettlaken und Lärm die ganze Nacht in den Zimmern , Aiufzug defeckt , Kein Frühstück mehr , der letzte Aufenthalt in diesem Hotel !
於 2021 年 4 月住了 2 晚

6/10 一般般

Georg

喜歡：整潔度和員工素質
於 2020 年 9 月住了 2 晚

6/10 一般般

真實旅客

商務旅客, 團體旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
While the location and facilities were a complete let down the redeeming factor is the customer service of Alex who went over and above our expectations. Kudos to Alex for his thoughtfulness.
於 2020 年 8 月住了 1 晚

4/10 不太好

Moses

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Thought the hotel would be decent.
I hated that I could see stains on the bedsheets and pillow. I hated my room smelled like weed and cigarette, it was so bad I had to sleep with my mask on. I was so disgusted, I made sure to check out as early as possible. I am never coming back!
於 2020 年 8 月住了 1 晚

6/10 一般般

真實旅客

團體旅遊
不喜歡：整潔度
You get what you pay for
The price was good. It was an alright place to crash nothing special. Lots of broken things including the elevator which meant walking up four flights of stairs every time you left. Neighborhood was a dump for sure.
於 2020 年 8 月住了 1 晚

2/10 很糟糕

Gregory

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Stay away
Worst place I ever stayed never never go there people that work there are rude treat you like a drug addict dirty syringes under my bed bed not made right dirty sheets the place is horrible never ever stay there be where I travel 300 days a year I know that lodging when I see it
於 2020 年 8 月住了 2 晚

8/10 不錯哦

Bruce，Sf

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Conveniently located to what I need food buses my job
於 2020 年 6 月住了 1 晚

10/10 有夠讚

Aaron

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Superior Service!
I chose to book my stay at the Minna Hotel last week because of It’s modern chic aesthetic within walking distance to Bart while being extremely fair priced for an expensive city like San Francisco. As amazing as it was to find a hotel that had perfect balance of style, location, and price I am writing this review based on the exceptional service I experienced while staying there. I was very nervous about traveling last week because of both COVID-19 and the riots that have swept across the nation. The hotel has done an exceptional job at keeping a clean and Safe environment for its guests. The lobby had a 24/hr front desk that is enclosed in floor to ceiling glass which allows the staff to maintain safe social distances while still feeling as tho you are talking face to face. Alex, who worked the night shift, was extremely helpful at Helping me navigate the city during this time by offering recommendations for restaurants nearby that where open for take out. Overall the entire staff was very polite and respectful during this stressful time in the nation.
於 2020 年 6 月住了 7 晚
dave 於 2020年6月16日回覆
Thank you for your review.

2/10 很糟糕

James，San Francisco

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was the worst hotel experience of my life. I don't mind staying in SOMA on 6th st (one of the worst areas in the city in terms of homelessness and poverty), but this hotel was disgusting. The hallways smelled like a morgue. The smell reminded me of when I would visit my grandma at her assisted living facility where very old people who were dying made up the residency (the smell of death). I believe that this is a hotel is where people bring prostitutes to have sex. I could of even looked past all of that. The thing that really upset me was when I got a towel that had stains on it (yes, stains. Super gross!) and I went down to the front desk to ask for a new one because the phone in my room didn't work. When I asked the front desk attendant he said that he couldn't because he was too busy. This was upsetting because he was on the phone watching TV. My room had no openable window or air conditioning so the room was super stuffy and hot. Honestly, this is more of a hostel than a hotel. People were hella loud as well. Overall, this was an awful experience and I would never recommend anyone to stay here unless they needed a cheap place to bring a prostitute.
於 2020 年 6 月住了 3 晚

4/10 不太好

Jorge

於 2020 年 5 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質
於 2020 年 4 月住了 14 晚

6/10 一般般

Misael

團體旅遊
喜歡：客房舒適度
於 2020 年 3 月住了 7 晚

10/10 有夠讚

RaulTorres，San Francisco

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It is a great place to rest. A cozy typical San Francisco stay-in hotel.
於 2020 年 4 月住了 1 晚

6/10 一般般

RAPHAEL

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 4 月住了 3 晚

10/10 有夠讚

Nikole Rey

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 4 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 3 月住了 14 晚

10/10 有夠讚

Jasper

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A diamond in the rough.
It's a good stay, very quiet and peaceful.No noise even with the windows open.
My messed up bed, that I returned to after this photo.
於 2020 年 3 月住了 2 晚

4/10 不太好

真實旅客

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2020 年 3 月住了 3 晚

6/10 一般般

DAVID

商務旅客
喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2020 年 3 月住了 1 晚
Susan S. 於 2020年3月16日回覆
Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

Cynthia

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 3 月住了 1 晚
Susan S. 於 2020年3月10日回覆
Thank you for staying with us, we appreciate your feedback.

8/10 不錯哦

Juan

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
buena opción si se tiene un bajo presupuesto.
En general muy bien, la relación precio calidad es buena. Lo único malo es que la zona alrededor del hotel esta llena de homeless, pero esto no es culpa del hotel.
於 2020 年 2 月住了 2 晚
Susan S. 於 2020年3月3日回覆
Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

真實旅客

喜歡：員工素質和住宿環境和硬體
The heavy trafficing in the hallways & ecessive noise nearby rooms & overhead as well
於 2020 年 2 月住了 4 晚
Susan S. 於 2020年2月28日回覆
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good value for money
It's a nice place. The room was small but okay for the price. Breakfast does not have as much variety as other places I've visited but it's decent. The hotel is clean overall and must have been constructed not too long ago but sometimes neighbors make a mess of the shared toilets. I liked it overall because it was a good deal for my budget compared to other places I've been to that are within the same price range.
於 2020 年 2 月住了 2 晚
Susan S. 於 2020年2月28日回覆
Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Toby

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The top of the class....
MINNA hotel is awesome and was clean everything worked and too spite being on a busy street with many hotels hat are neither, Minna is at the top of the class.
於 2020 年 2 月住了 1 晚
Susan S. 於 2020年2月26日回覆
Thank you for staying with us. We appreciate your feedback.

6/10 一般般

Roberto

於 2020 年 2 月住了 1 晚

10/10 有夠讚

James

於 2020 年 2 月住了 4 晚

6/10 一般般

真實旅客

團體旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Area was not really nice - especially in the evenings it felt very insecure to walk around. We actually booked Ubers to the hotel so we wouldn’t have to walk in the area.
於 2018 年 6 月住了 7 晚
Susan S. 於 2020年2月24日回覆
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 一般般

真實旅客

於 2020 年 2 月住了 4 晚
Susan S. 於 2020年2月24日回覆
Thank you for staying with us. We appreciate your feedback.

8/10 不錯哦

真實旅客

於 2019 年 9 月住了 3 晚
Susan S. 於 2020年2月24日回覆
Thank you for staying with us. We appreciate your feedback.

2/10 很糟糕

真實旅客

親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Devestaiting didn’t even get to spend the night their to do security concerns their hotel is in the worst part of San Francisco were their homeless all over the streets not parking
於 2020 年 2 月住了 1 晚
Susan S. 於 2020年2月21日回覆
We're sorry you were unhappy. There is a homeless issue in San Francisco in general. It also states on the reservation site that we do not have parking.

6/10 一般般

真實旅客

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Don’t stay here
I was supposed to get two queen sized beds but instead they were two singles. The room was stuffy and hot as hell. The windows are dirty AF. Carpets are disgusting. Room was tiny. Don’t stay here. All the pictures are lies. The area is horrible.
於 2020 年 2 月住了 1 晚
Susan S. 於 2020年2月20日回覆
It does state on the booking site that all rooms come with two twin beds not queen beds. We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 不錯哦

Brody，Barcelona

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property provides all the basic needs for a nice stay in San Francisco. Staff were friendly and helpful! Room cleanliness could've been slightly better, but even with that said it was still fine by my standards. I would stay again!
於 2020 年 2 月住了 2 晚
Susan S. 於 2020年2月18日回覆
Thank you for staying with us. We appreciate your feedback.

8/10 不錯哦

Majo，Buenos Aires, Argentina

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The hotel is confortable and clean. The breakfast could include some proteins like jam or eggs and other options
於 2020 年 2 月住了 2 晚
Susan S 於 2020年2月17日回覆
Thank you for staying with us. We appreciate your feedback.

6/10 一般般

David

不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 1 晚
Susan 於 2020年2月17日回覆
Thank you for staying with us. We appreciate your feedback.

2/10 很糟糕

Jey，Vancouver

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Had Bed bugs!!! They moved me to another room but didn't compensate me. 2 weeks of pain - thanks
於 2020 年 1 月住了 4 晚
Susan S. 於 2020年2月18日回覆
We're sorry you were unhappy.

2/10 很糟糕

真實旅客

於 2020 年 2 月住了 6 晚
Susan S. 於 2020年2月14日回覆
We're sorry you were unhappy. Thanks for letting us know.

8/10 不錯哦

Mark

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 2 晚
Susan S. 於 2020年2月13日回覆
Thank you for staying with us. We appreciate your feedback.

8/10 不錯哦

Ariel Macario

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It was a great experience staying with this hotel!
於 2020 年 2 月住了 1 晚
Susan S. 於 2020年2月12日回覆
Thank you for staying with us. We appreciate your feedback.

8/10 不錯哦

Janie，Tacoma, WA

團體旅遊
喜歡：整潔度和員工素質
Super basic. This place is like a dorm room in that you have a bedroom but the shared bathroom is out in the hall. Great location in the city but also a bit sketchy. Hotel is safe and cleanly with friendly staff.
於 2020 年 2 月住了 2 晚
Susan S. 於 2020年2月10日回覆
Thank you for staying with us. We appreciate your feedback.

8/10 不錯哦

carrie

喜歡：整潔度、員工素質和客房舒適度
於 2020 年 2 月住了 2 晚
Susan S. 於 2020年2月10日回覆
Thank you for staying with us, we appreciate your feedback.

6/10 一般般

Eleanor

不喜歡：整潔度
Staff was pretty cool for the most part but the place was in a shady area with lots of noise and the window seals were almost to gross to touch. I suggest bringing a can of Lysol and extra blanket for 50$ you get what you pay for.
於 2020 年 1 月住了 1 晚
Susan S. 於 2020年2月7日回覆
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.