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舊金山南拉克斯普蘭廷－全套房飯店的評分

3 out of 5
舊金山南拉克斯普蘭廷－全套房飯店
690 Gateway Blvd, South San Francisco, CA

評論

7.8

不錯哦

10 分，有夠讚；1000 則評論中有 423 則" "
8 分，不錯哦；1000 則評論中有 295 則" "
6 分，一般般；1000 則評論中有 123 則" "
4 分，不太好；1000 則評論中有 70 則" "
2 分，很糟糕；1000 則評論中有 89 則" "

8.2/10

整潔度

8.2/10

員工素質

7.6/10

設施服務

7.8/10

住宿環境和硬體

7.6/10

環保程度

評論

8/10 不錯哦

jieyun

於 2022 年 3 月住了 1 晚
Niceforo Alarcon Front Office Supervisor 於 2022年4月7日回覆
Dear Guest, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and keep improving to meet your expectations.

10/10 有夠讚

Zhiyun

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 1 晚
Alma 於 2019年8月18日回覆
We are happy to know that you enjoyed your stay! - See you soon Alma Thomas Assistant General Manager

8/10 不錯哦

真實旅客

喜歡：住宿環境和硬體和客房舒適度
房間舒服, 但清潔人員的整理隨便不專業
於 2018 年 9 月住了 3 晚

4/10 不太好

Sleeps

商務旅客, 團體旅遊, 家庭旅遊
不喜歡：員工素質
Breakfast could be better, no water or drinks out available to grab, was told you must ask for juices. Over all dingy feel as if I was in a 1980s hotel
於 2024 年 4 月住了 1 晚

4/10 不太好

Douglas

家庭旅遊
不喜歡：員工素質和住宿環境和硬體
Staff not at the desk. Carpets were torn and patched sometimes. Killed 2 cockroaches. Facility had a large parking lot but had to pay for $13 for parking there. The bathroom was very clean and everything looked clean. Not sure why the cockroaches. Just a very worn facility.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

eric

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Safe, comfortable and friendly staff.
於 2024 年 4 月住了 3 晚
Nice Alarcon Front Office Supervisor 於 2024年4月18日回覆
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 有夠讚

Tracey，San Francisco

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Tracey，San Francisco

於 2024 年 4 月住了 2 晚

10/10 有夠讚

Tracey，San Francisco

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I like Larkspur landing because it is convenient for me to get to work and there are amenities that I like to have when I travel for work.
於 2024 年 4 月住了 2 晚
Nice Alarcon Front Office Supervisor 於 2024年4月18日回覆
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 有夠讚

Tracey，San Francisco

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Its a nice setting easy to access.
於 2024 年 3 月住了 1 晚
Nice Alarcon Front Office Supervisor 於 2024年3月28日回覆
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations

8/10 不錯哦

John，San Diego

Clean, spacious room with kitchen in it. Free parking and ok free breakfast spread.
於 2024 年 3 月住了 1 晚
Nice Alarcon Front Office Supervisor 於 2024年3月28日回覆
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

6/10 一般般

Winnie

不喜歡：員工素質、設施服務和住宿環境和硬體
I use to love this place Ten years ago. When I went back again yesterday it wasn’t pleasant. Kinda smelly. Garbage was full the whole time By elevator
於 2024 年 3 月住了 1 晚
Nice Alarcon Front Office Supervisor 於 2024年3月28日回覆
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed

10/10 有夠讚

Anthony

喜歡：整潔度、員工素質和住宿環境和硬體
Cozy comfortable, full kitchens, and reasonably priced in south San Fran. Safe area. I enjoyed staying here and it will not be my first location to check as I travel for work and the full studio or 1 bed suite is perfect and reasonable
於 2024 年 2 月住了 2 晚
Nice Alarcon Front Office Supervisor 於 2024年3月28日回覆
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 有夠讚

irenda

喜歡：整潔度、員工素質和住宿環境和硬體
Great customer service
於 2024 年 2 月住了 1 晚
Nice Alarcon Front Office Supervisor 於 2024年3月28日回覆
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 不錯哦

Kiani

喜歡：整潔度
於 2024 年 2 月住了 1 晚
Marlon Smith-GM 於 2024年2月14日回覆
Thank you for taking the time to provide us with Feedback on your stay.

2/10 很糟糕

Yun

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
There is no one at the front desk constantly. I had to call the number for the staff to come out from the back when I was checking in. Even during the day, the front desk is always empty. Room is dirty, and amenities are old, I also found stains on my bedsheet.
於 2024 年 1 月住了 1 晚
Marlon Smith-GM 於 2024年2月14日回覆
Yun, I am terribly sorry that we did not meet your expectations during your stay. I do Thank you for this feedback as I will be using this for training purposes Thank you again

8/10 不錯哦

Dana

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 4 晚
Marlon Smith-GM 於 2024年2月14日回覆
Thank you for the kind words!!

8/10 不錯哦

Alex

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Shirleye

喜歡：設施服務
於 2024 年 1 月住了 2 晚
Marlon Smith-GM 於 2024年2月15日回覆
Thank you Shirley, Have a great day!!

8/10 不錯哦

Ilse

喜歡：住宿環境和硬體
於 2024 年 1 月住了 7 晚

10/10 有夠讚

Raymond

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Marlon Smith-GM 於 2024年2月15日回覆
Can't wait to have you back as our guest!!

8/10 不錯哦

Clara

喜歡：設施服務
於 2024 年 1 月住了 2 晚

8/10 不錯哦

Paul

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Breakfast Issues Ruined Our Stay!
Great hotel, but we were told weekend breakfast was served until 10, but it was over before 9:15 when we came down to eat. Front Desk cited low occupancy. Not Pleased!
於 2024 年 1 月住了 1 晚
Marlon Smith-GM 於 2024年2月15日回覆
Paul, Thank you for bringing this to our attention, I will be speaking with the appropriate managers to solve this issue moving forward.

8/10 不錯哦

Tracy

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
When we got there at about 2 pm , no front desk person to take care of guests! We had to wait at lobby for more than an hour! Other than that it’s good hotel.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Jose

於 2024 年 1 月住了 1 晚
Marlon Smith-GM 於 2024年2月15日回覆
Thank you for the kind words!

10/10 有夠讚

Diane

情侶出遊
喜歡：員工素質
We were visiting family in the city. Hotel was relatively close, had onsite parking without charging too much, clean rooms, breakfast, and easy access to CA 101. We also could walk around the bay--not too far.
於 2023 年 12 月住了 6 晚
Marlon Smith-GM 於 2024年2月15日回覆
We are so happy that we able to meet your expectations during your stay!!

10/10 有夠讚

Marsha

於 2023 年 10 月住了 1 晚
Niceforo Alarcon Front Office Supervisor 於 2023年12月20日回覆
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations

10/10 有夠讚

grace ann

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Niceforo Alarcon Front Office Supervisor 於 2023年12月20日回覆
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations

10/10 有夠讚

Masahiko

於 2023 年 12 月住了 2 晚
Niceforo Alarcon Front Office Supervisor 於 2023年12月20日回覆
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations

10/10 有夠讚

Lucky

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff there is wonderful and very friendly my family and I had a wonderful visit
於 2023 年 12 月住了 2 晚
Niceforo Alarcon Front Office Supervisor 於 2023年12月20日回覆
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations

10/10 有夠讚

Nonika

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great stay. Very happy with the room, which unexpectedly included a kitchen with full refrigerator and cooktop. The provided breakfast was just ok. This was ok because i was able to cook my own food in my room. Overall, very clean and a great value.
於 2023 年 12 月住了 9 晚
Niceforo Alarcon Front Office Supervisor 於 2023年12月20日回覆
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations

10/10 有夠讚

Guillermo

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
wonderful stay at larkspur landing
I liked the kitchen and and cleanliness, it was nice size may try half moon bay suite next time I stay here. Wonderfull time breakfast was good as well
於 2023 年 12 月住了 1 晚
Nice Alarcon Front Office Supervisor 於 2023年12月7日回覆
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

6/10 一般般

Randal

喜歡：員工素質
於 2023 年 11 月住了 4 晚
Nice Alarcon Front Office Supervisor 於 2023年12月7日回覆
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed.

8/10 不錯哦

Shirleye

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
Nice Alarcon Front Office Supervisor 於 2023年12月7日回覆
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 不錯哦

manuel

喜歡：設施服務和住宿環境和硬體
They should put more attention to cleanliness sadly but i have to say it for the good, when I Arrivied to my room there was women's hair in the shower. I talked to the receptionist he was very kind he offered me a new room. I said no just a little more attetion on that.
於 2023 年 11 月住了 3 晚
Nice Alarcon Front Office Supervisor 於 2023年12月7日回覆
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations

10/10 有夠讚

Francisco

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice place
於 2023 年 11 月住了 1 晚
Nice Alarcon Front Office Supervisor 於 2023年12月7日回覆
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 有夠讚

Nestor

喜歡：整潔度、員工素質和住宿環境和硬體
Confortable
於 2023 年 11 月住了 3 晚
Nice Alarcon Front Office Supervisor 於 2023年12月7日回覆
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

6/10 一般般

Jeannie

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質和設施服務
The room was nice and quiet. The bed mattress needs replace you could feel the springs and here the squeaking.
於 2023 年 11 月住了 1 晚
Nice Alarcon Front Office Supervisor 於 2023年12月7日回覆
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 有夠讚

Zachary

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay near SFO.
於 2023 年 11 月住了 1 晚
Nice Alarcon Front Office Supervisor 於 2023年12月7日回覆
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 不錯哦

Jude

情侶出遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Smells like cigarettes
於 2023 年 11 月住了 1 晚
Nice Alarcon Front Office Supervisor 於 2023年12月7日回覆
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 有夠讚

Josefina S

情侶出遊, 寵物同遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff , the location. I find the pet fee a little pricey though compared to other hotels.
於 2023 年 11 月住了 1 晚
Nice Alarcon Front Office Supervisor 於 2023年12月7日回覆
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 有夠讚

julia

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
We had a very nice stay. When we checked in, staff wasn’t so friendly or helpful. But rooms were nice. And the parking fee, ridiculous.
於 2023 年 11 月住了 1 晚
Nice Alarcon Front Office Supervisor 於 2023年12月7日回覆
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

2/10 很糟糕

Hassan

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It was smelly dirty. The furniture looked old with rips in them. Amazingly bad
於 2023 年 11 月住了 4 晚
Nice Alarcon Front Office Supervisor 於 2023年12月7日回覆
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed.

4/10 不太好

Jesse

不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Nice Alarcon Front Office Supervisor 於 2023年12月7日回覆
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed.

6/10 一般般

Mara

喜歡：員工素質
於 2023 年 11 月住了 1 晚
Nice Alarcon Front Office Supervisor 於 2023年12月7日回覆
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed.

6/10 一般般

Robert

於 2023 年 11 月住了 1 晚
Nice Alarcon Front Office Supervisor 於 2023年12月7日回覆
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed.

2/10 很糟糕

TULUS

於 2023 年 11 月住了 3 晚
Nice Alarcon Front Office Supervisor 於 2023年12月7日回覆
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed.

2/10 很糟糕

Patricia

喜歡：整潔度
不喜歡：住宿環境和硬體
Breakfast was missing items such as pastries. They accordion door for the closet wouldn’t open because the night stand was blocking it. Even when I moved the night stand I could barely get the door open to hang up a few pieces of clothing. Also, the tv was literally two feet from the side of the bed perpendicular to the bed.
於 2023 年 11 月住了 1 晚
Nice Alarcon Front Office Supervisor 於 2023年12月7日回覆
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed.

6/10 一般般

Anthony

喜歡：整潔度和客房舒適度
Room key failed on coming staff not very friendly
於 2023 年 10 月住了 1 晚
Niceforo Alarcon Front Office Supervisor 於 2023年11月6日回覆
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 有夠讚

Manuel

喜歡：整潔度、員工素質和住宿環境和硬體
Nice place
於 2023 年 10 月住了 1 晚
Niceforo Alarcon Front Office Supervisor 於 2023年11月6日回覆
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.