外觀

舊金山機場北溫德姆拉昆塔套房飯店的評分

2.5 out of 5
舊金山機場北溫德姆拉昆塔套房飯店
20 Airport Blvd, South San Francisco, CA

評論

8.0

非常好

10 分,有夠讚;1892 則評論中有 842 則" "
8 分,不錯哦;1892 則評論中有 513 則" "
6 分,一般般;1892 則評論中有 212 則" "
4 分,不太好;1892 則評論中有 159 則" "
2 分,很糟糕;1892 則評論中有 166 則" "

8.2/10

整潔度

8.2/10

員工素質

7.8/10

設施服務

8.0/10

住宿環境和硬體

7.8/10

環保程度

評論

10/10 有夠讚

linjie,Flushing

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
挺好的
於 2024 年 2 月住了 1 晚
Hotel Manager 於 2024年2月23日回覆
Dear Guest,We are happy to know that you had a good stay at our hotel. Your review means the world to us! Thanks again and we look forward to welcoming you all back soon. Sincerely,Hotel Manager

10/10 有夠讚

Amy

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
Hotel Manager 於 2023年10月12日回覆
Dear Guest,Thank you for your perfect rating of 5 out of 5 for your recent stay at our hotel. We're thrilled to see your high rating and hope you had a wonderful experience during your stay with us.Sincerely,Hotel Manager

8/10 不錯哦

Yaxian

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Not happy that I didn't stay in the main building.
於 2023 年 9 月住了 1 晚
Hotel Manager 於 2023年9月18日回覆
Dear Yaxian,Thank you for your overall rating of 4 out of 5. We appreciate your feedback regarding your room location, and we'll do our best to accommodate your preferences on future visits. Your satisfaction is important to us, and we hope to provide an even more enjoyable stay next time.Sincerely, Hotel Manager

6/10 一般般

Yuk Fai

商務旅客
喜歡:員工素質和住宿環境和硬體
Overall okay
於 2022 年 11 月住了 1 晚
Vicki 於 2022年11月28日回覆
Thank you Yuk for taking the time to review our hotel.

8/10 不錯哦

huawei

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
shuttle bus is convince.The hotel has two buildings, but that aren't in the same yard, it's difficult to find my room.
於 2022 年 5 月住了 1 晚
Jeff 於 2022年5月29日回覆
Thank you for staying with us.

8/10 不錯哦

Yuxin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 9 月住了 2 晚

8/10 不錯哦

Xiaoning

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It was an awesome experience. We stayed there for e nights, the shuttle was very easy to ride and driver was so nice.
於 2021 年 7 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2021 年 5 月住了 5 晚
La Quinta 於 2021年6月22日回覆
Thank you for staying with us.

8/10 不錯哦

Tanya

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Es un buen hotel solo para llegar a dormir, la atencion muy buena, el personal super amable.
Hotel Manager 於 2024年5月2日回覆
Dear Guest,Thanks for your review! We are glad to know that you found our hotel good for a restful stay and that you received excellent attention from our friendly staff. We value your feedback and hope to welcome you back in the future to provide you with an even better experience.Sincerely, Hotel Manager

8/10 不錯哦

Susan

喜歡:整潔度和住宿環境和硬體
Property ok; staff do so; sent us to a room that was already occupied at 10 PM! Yikes!
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年5月2日回覆
Dear Guest,Thank you for sharing your feedback. We apologize for the inconvenience of being directed to an occupied room, which is certainly not up to our standards. We'll address this issue with our staff to ensure it doesn't happen again. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

8/10 不錯哦

Connie

團體旅遊
喜歡:住宿環境和硬體
Poor shower pressure; no hot water in sink in bathroom.
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年5月2日回覆
Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the shower pressure and the lack of hot water in the sink. We'll investigate these issues to ensure they are promptly addressed. Your input is valuable, and we hope to have the opportunity to improve your experience in the future.Sincerely, Hotel Manager

10/10 有夠讚

Manuel

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to SFO.
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年5月2日回覆
Dear Guest,Thank you for your excellent review! We're glad to hear that our location near SFO was convenient for you. We appreciate your feedback and hope to welcome you back for another great stay in the future.Sincerely, Hotel Manager

8/10 不錯哦

Eric

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Needed a place to park a 2 car trailer and it was just what I needed . Close to the airport for friend to meet us at Hotel.
於 2024 年 4 月住了 2 晚
Hotel Manager 於 2024年4月29日回覆
Dear Guest,Thank you for choosing our hotel for your stay and for sharing your experience. We're glad to hear that our location met your needs and provided convenience for your travel plans. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. We look forward to welcoming you back in the future.Sincerely, Hotel Manager

10/10 有夠讚

James

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was fine. All the staff were friendly and helpful.
於 2024 年 4 月住了 3 晚
Hotel Manager 於 2024年4月29日回覆
Dear Guest,Thank you for your wonderful review! We're delighted to hear that you had a pleasant stay with us and that our staff were friendly and helpful. If you ever find yourself in the area again, we would be thrilled to welcome you back for another excellent experience.Sincerely, Hotel Manager

10/10 有夠讚

Nicole Zatarain

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing breakfast and atmosphere!
於 2024 年 4 月住了 5 晚
Hotel Manager 於 2024年4月29日回覆
Dear Guest,Thank you for your kind words! We're thrilled to hear that you enjoyed our breakfast and the atmosphere at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back for another amazing experience in the future.Sincerely, Hotel Manager

10/10 有夠讚

Ann,Carmichael

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff here is always wonderful to me. The rooms are clean. They operate a reliable free airport shuttle. I appreciate the hot breakfasts with fruit, the welcome cookies and the snack bar.
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月27日回覆
Dear Ann,Thank you for your perfect rating and lovely feedback! We're delighted to hear that you consistently receive wonderful service from our staff and that you find our rooms clean. It's great to know that you appreciate our reliable free airport shuttle and enjoy our hot breakfasts, welcome cookies, and snack bar. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service during your future stays!Sincerely, Hotel Manager

10/10 有夠讚

Mary Ellen

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Friendly employees
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月26日回覆
Dear Mary Ellen,Thank you for your 5-star rating and for highlighting our friendly employees! We're thrilled that our team made your stay enjoyable. If there's anything else you loved about your experience or any areas where we can further enhance your next visit, please let us know. We look forward to welcoming you back for another fantastic stay!Sincerely, Hotel Manager

10/10 有夠讚

Mustafa

喜歡:整潔度、員工素質和住宿環境和硬體
Close to the airport and good customer service.
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月24日回覆
Dear Mustafa,Thank you for the perfect rating and positive feedback! We're delighted to hear that you enjoyed our hotel's proximity to the airport and received good customer service during your stay. Providing convenience and excellent service for our guests is important to us, and we're glad we could meet your expectations. We appreciate your feedback and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

8/10 不錯哦

Frank

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Elevator makes a lot of the wrong noises. Parking lot would benefit from someone picking up the trash.
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月24日回覆
Dear Guest,Thank you for your feedback! We appreciate your comments about the elevator and the parking lot. Ensuring the safety and cleanliness of our facilities is important to us, and we'll address these issues promptly to improve our guests' experience. If there's anything else we can do to enhance your stay or address any concerns you may have, please don't hesitate to let us know. We value your input and hope to welcome you back for a more enjoyable stay in the future!Sincerely, Hotel Manager

8/10 不錯哦

Xuli

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Good experience
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月23日回覆
Dear Xuli,Thank you for sharing your experience! We're glad to hear it was positive overall. We appreciate your feedback and hope to welcome you back again soon!Sincerely, Hotel Manager

6/10 一般般

Walter

喜歡:整潔度和員工素質
Had to cross RR tracks past homeless to get to other room. Our party was split between two buildings. In closer building we had to move twice due to bathroom maintenace issues. Staff was great: friendly and very helpful. We really appreciated the veteran parking.
於 2024 年 4 月住了 3 晚
Hotel Manager 於 2024年4月24日回覆
Dear Walter,Thank you for sharing your experience with us. We're glad to hear that you found our staff to be friendly and helpful, and we're pleased that you appreciated the veteran parking. However, we apologize for the inconvenience of having to cross railroad tracks and past homeless individuals to get to your room, as well as the maintenance issues you encountered in the closer building. We understand how frustrating these issues can be, and we'll work to address them promptly to ensure a better experience for our guests in the future. Your feedback is valuable to us, and we appreciate your understanding. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager

10/10 有夠讚

VICTOR

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Todo bien
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月22日回覆
Dear Guest,Thank you for your perfect rating and positive comment! We are delighted to know that your experience was excellent. Your satisfaction is our priority and we hope to welcome you again in the future.Sincerely, Hotel Manager

6/10 一般般

Amy

不喜歡:住宿環境和硬體
The elevator didn’t work. The ice machine was broken. Had to haul my stuff upstairs.
於 2024 年 4 月住了 3 晚
Hotel Manager 於 2024年4月22日回覆
Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the elevator and the broken ice machine during your stay. Your comments are important to us, and we will address these issues promptly to ensure a better experience for our guests. We appreciate your understanding and hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager

10/10 有夠讚

Matthias

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good airport hotel, nice suites for families with two rooms.
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月20日回覆
Dear Guest,Thank you for your positive feedback, Matthias! We're delighted to hear that you found our hotel to be a good airport option and that you appreciated our suites for families with two rooms. Providing comfortable accommodations for our guests is our top priority, and we're glad we could meet your expectations. We appreciate your review and look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager

10/10 有夠讚

Niver

喜歡:整潔度、員工素質和住宿環境和硬體
Great service
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月20日回覆
Dear Guest,Thank you for your positive review! We're delighted to hear that you received great service during your stay. Providing excellent service to our guests is our top priority, and we're thrilled that we could meet your expectations. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

6/10 一般般

Charessa

喜歡:整潔度和員工素質
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月19日回覆
Dear Guest,Thank you for taking the time to share your feedback with us. We regret to hear that your experience fell short of your expectations. Your satisfaction is important to us, and we would appreciate any specific details you can provide about your stay so we can address any issues and improve our service. Please feel free to reach out to us directly with any further comments or concerns. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.Sincerely, Hotel Manager

10/10 有夠讚

Mustafa

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenient and close to the airport
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月12日回覆
Dear Guest,Thank you for your 5-star review on Expedia! We're delighted to hear that you found our hotel convenient and close to the airport. Your positive feedback is much appreciated, and we hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

4/10 不太好

Edgardo,Chico

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
The room we were in smell urine
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月13日回覆
Dear Guest,We apologize for the unpleasant experience you encountered during your stay. Your feedback regarding the smell in your room is concerning, and we will address this issue promptly with our housekeeping team to ensure a more comfortable experience for our guests in the future. We appreciate your feedback and hope to have the opportunity to make it right during your next visit.Sincerely, Hotel Manager

10/10 有夠讚

Alice

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Never disappoint!
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月12日回覆
Dear Guest,Thank you for your 5-star review on Expedia! We're thrilled to hear that we have consistently met your expectations and never disappoint. Your positive feedback means a lot to us, and we look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

10/10 有夠讚

Manuel

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月12日回覆
Dear Guest,Thank you for your 5-star review on Expedia! We're delighted to hear that you had a great experience during your stay with us. Your positive feedback is much appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 有夠讚

Patricia,Santa Ana

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our stay in la Quinta hotel ⭐️⭐️⭐️⭐️⭐️
於 2024 年 4 月住了 3 晚
Hotel Manager 於 2024年4月9日回覆
Dear Guest,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you enjoyed your stay at La Quinta hotel. Your satisfaction is our top priority, and we're delighted that you had a great experience. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

4/10 不太好

Kim

親子旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
I didn’t like that I was given a room that was supposed to be non smoking, however, I smelled weed on the entire floor. I was very disappointed because I was traveling with a small child. We couldn’t stand the smell that we had to leave without sleeping in the room at all. The front desk lady that checked me wasn’t friendly. She probably had a bad day.
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月8日回覆
Dear Guest,We sincerely apologize for the unpleasant experience you had during your stay. It is unacceptable that you encountered issues with the room's cleanliness and the demeanor of our staff. Your feedback is concerning, and we will address these issues immediately to ensure they do not recur. We understand the importance of providing a comfortable environment for all our guests, and we regret that we failed to meet your expectations. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

6/10 一般般

Timothy

不喜歡:員工素質、設施服務和住宿環境和硬體
The north building is over a set of train tracks and very close to an overpass that has homeless people living under it.
於 2024 年 3 月住了 3 晚
Hotel Manager 於 2024年4月5日回覆
Dear Guest,Thank you for sharing your experience with us. We apologize for any inconvenience caused by the proximity to the train tracks and overpass. Your feedback is important, and we will take it into consideration as we strive to improve our guests' experiences. If there's anything else we can do to make your stay more comfortable in the future, please don't hesitate to let us know.Sincerely, Hotel Manager

8/10 不錯哦

Nicholas

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
😎
於 2024 年 3 月住了 4 晚
Hotel Manager 於 2024年4月4日回覆
Dear Guest,Thank you for your review! We're glad to see that you had a positive experience during your stay. If there's anything specific you enjoyed or any areas where we could improve to earn that fifth star next time, please feel free to let us know. Your feedback is invaluable to us as we strive to provide the best possible experience for our guests.Sincerely, Hotel Manager

10/10 有夠讚

marcio

喜歡:整潔度和住宿環境和硬體
easy access
於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年4月5日回覆
Dear Guest,Thank you for sharing your positive feedback with us. We're delighted to hear that you found our hotel to have easy access. Your satisfaction is important to us, and we hope to welcome you back for another excellent stay in the future.Sincerely, Hotel Manager

10/10 有夠讚

Raquel

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nos gusto la cercanía con el aeropuerto, que incluyen el transporte al hotel, las instalaciones son comodas y que tiene desayuno.
於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年4月2日回覆
Dear Guest,Thanks for your comment! We are glad to know that you enjoyed the proximity to the airport, the transportation to the hotel, the comfortable facilities and the breakfast. We hope to have the pleasure of welcoming you again in the future.Sincerely, Hotel Manager

10/10 有夠讚

Adalberto

喜歡:住宿環境和硬體
You need more safety on back building and to far to go walking for kids to go breakfast or gymnastics
於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年4月2日回覆
Dear Guest,Thank you for your feedback and for staying with us. We appreciate your input regarding safety in the back building and the distance for children to access breakfast or the gym. We will take your comments into consideration as we continue to improve our facilities and services. If there's anything else we can assist you with, please don't hesitate to let us know. We hope to welcome you back for another great stay in the future.Sincerely, Hotel Manager

8/10 不錯哦

Armando

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年4月2日回覆
Dear Guest,Thank you for your feedback. We're glad to hear that you had a positive experience during your stay. If there are any specific areas where you feel we could improve and earn that extra star, please don't hesitate to let us know. We value your input and hope to have the opportunity to enhance your experience in the future.Sincerely, Hotel Manager

8/10 不錯哦

Harbhajan

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Train and Motorway noise. Walk to next building
於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年4月2日回覆
Dear Guest,Thank you for your feedback. We apologize for any inconvenience caused by noise from the train and motorway. We understand the importance of a peaceful stay and regret any disturbance you experienced. Please know that we will review your comments internally to address any issues regarding noise and building accessibility. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager

10/10 有夠讚

Rahjan

喜歡:整潔度和住宿環境和硬體
I really like it here
於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年4月20日回覆
Dear Guest,Thank you for your positive review! We're thrilled to hear that you enjoyed your stay with us. Your satisfaction is important to us, and we're delighted that we could provide you with a great experience. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 有夠讚

Rodrigo

喜歡:整潔度、員工素質和住宿環境和硬體
Muy buen servicio no tube ningún problema
於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年4月2日回覆
Dear Guest,Thanks for your comment! We are glad to know that you enjoyed our service and that your stay was trouble-free. We hope to have the pleasure of welcoming you again in the future.Sincerely, Hotel Manager

10/10 有夠讚

Ashley

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place very clean and affordable
於 2024 年 3 月住了 4 晚
Hotel Manager 於 2024年4月2日回覆
Dear Guest,Thank you for your perfect rating and kind words! We're delighted to hear that you had a great experience during your stay and found our hotel clean and affordable. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 有夠讚

Charles

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good place to stay to fly out of San Francisco
於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年4月2日回覆
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had a good experience staying with us before your flight out of San Francisco. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another great stay in the future.Sincerely, Hotel Manager

6/10 一般般

Deysi

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
no cleaning service everyday
於 2024 年 3 月住了 4 晚
Hotel Manager 於 2024年3月30日回覆
Dear Guest,Thank you for your feedback. We apologize for the inconvenience regarding the lack of daily cleaning service. Your comment is important to us, and we will address this matter with our housekeeping team to ensure a consistent level of service for all our guests. If you have any further concerns or if there's anything else we can do to improve your experience, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 有夠讚

Julissa,Bronx

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast is great to get your day started. Hotel is clean and staff members are very nice!
於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年3月30日回覆
Dear Guest,Thank you for your excellent rating and positive feedback! We're delighted to hear that you enjoyed our breakfast offerings, found our hotel clean, and appreciated the friendliness of our staff. If there's anything else we can do to make your next stay even better, please let us know. We look forward to hosting you again soon!Sincerely, Hotel Manager

10/10 有夠讚

César Armando Anguiano

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Está en excelente estado el hotel y el desayuno incluido está bastante bueno. Excelentes camas!
於 2024 年 3 月住了 4 晚
Hotel Manager 於 2024年3月29日回覆
Dear Guest,Thank you for your excellent rating and positive comment! We are pleased to know that you enjoyed your stay with us and that you found our hotel in excellent condition. We are also glad that you enjoyed our included breakfast and that you found our beds excellent. We hope to have the pleasure of welcoming you again in the futureSincerely, Hotel Manager

8/10 不錯哦

jorge

於 2024 年 3 月住了 2 晚
Hotel Manager 於 2024年4月19日回覆
Dear Guest,Thank you for your feedback. We're glad to hear that you had a positive experience overall. If there are any specific areas where we can improve to make your next stay even better, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back soon.Sincerely, Hotel Manager

8/10 不錯哦

Erica

商務旅客, 親子旅遊
喜歡:整潔度和設施服務
Property had no/ poor cell service in room and building
於 2024 年 3 月住了 2 晚
Hotel Manager 於 2024年3月28日回覆
Dear Guest,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay overall. We apologize for the inconvenience you experienced with the cell service. We understand the importance of staying connected, and we will look into ways to improve this aspect of our service. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

4/10 不太好

Hendrik

情侶出遊
不喜歡:整潔度和住宿環境和硬體
Okay for one night. Close to the airport. Breakfast w/ poor options. Room was humid and smelly. No daily roomservice. Had to change key cards three times because they didn’t work.
於 2024 年 3 月住了 2 晚
Hotel Manager 於 2024年3月28日回覆
Dear Guest,Thank you for sharing your feedback. We apologize for the inconvenience you experienced during your stay, including the breakfast options, room conditions, key card issues, and the lack of daily room service. Your comments are valuable, and we will address them with our team to improve our services for future guests.Sincerely, Hotel Manager

4/10 不太好

Jocelyne

家庭旅遊
不喜歡:設施服務和住宿環境和硬體
Not what the description of the this property shows. 2 separate buildings and location is next to an abandoned warehouse and train tracks where many homeless roam. There was lists of damage to the property in and outside. Our room lock was broken
於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年3月28日回覆
Dear Guest,Thank you for sharing your feedback. We apologize for the discrepancies in the property description and any inconvenience caused by the location and condition of our facilities. Your comments are important, and we will address them to ensure a better experience for our guests in the future.Sincerely, Hotel Manager