尊榮客房, 2 張標準雙人床, 非吸煙房 | 舒適加層、隔音、熨斗/熨衣板、免費無線上網

格林威治飯店的評分

2 out of 5
格林威治飯店
3201 Steiner St, San Francisco, CA

評論

7.8

不錯哦

10 分,有夠讚;768 則評論中有 263 則" "
8 分,不錯哦;768 則評論中有 283 則" "
6 分,一般般;768 則評論中有 121 則" "
4 分,不太好;768 則評論中有 53 則" "
2 分,很糟糕;768 則評論中有 48 則" "

8.4/10

整潔度

7.6/10

員工素質

7.6/10

設施服務

8.0/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

Peiyu

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
great rooms
Rooms are clean and comfortable. Close to Palace of fine art and beach. We enjoyed our stays.
於 2023 年 2 月住了 3 晚
Customer Care Team 於 2023年2月28日回覆
Dear guest, thank you so much for your valuable feedback. We are delighted to know that you had a clean and comfortable stay with us. We as an organization have always strived to provide our guests with the best possible service along with a clean and comfortable stay, and we take all possible measures to ensure just that. We feel glad to be acknowledged for the hard work that goes into ensuring it and we would be delighted to be able to host you the next time you are in the vicinity. Warm regards,Customer Care Team

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 7 月住了 14 晚

8/10 不錯哦

muju

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
当晚免费升级到套房;好大好干净。位置处于金门大桥和渔人码头之间,去两边都差不多。离九曲花街好近。

4/10 不太好

Not Provided

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
好像是印度裔开的酒店,房间味道难闻的很,感觉窒息。电器算齐全,但基本不好用。 早餐就是成袋的面包……

10/10 有夠讚

Josue

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
When you first arrive, it's right in on the intersection. Two properties across from each other. It's a small property but they have their own parking. It is first come first served. The hotel host were very friendly and gave us great tips. Warned us about the issued with vehicle break-ins, which is very common in San Francisco unfortunately. Appreciated that. Back to parking. It's free and while it is first come first serve, we were able to secure parking each night we stayed. Most properties charge for this. There are a lot of convenient stores and dinining options you can easily walk to. Our favorite was Mel's Diner. Really good food and affordable. The rooms were clean when we got in and they clean them unless you post dont disturb sign. Beds were ok. Not the most comfortable but decent. Would recommend.
於 2024 年 2 月住了 3 晚
Customer Care Team 於 2024年2月27日回覆
Dear Josue, thank you for providing such detailed feedback about your experience with us. We're pleased to hear that you appreciated the friendly hotel hosts, the helpful tips, and the warning about vehicle break-ins in the area. It's great that you were able to secure free parking each night and enjoyed the convenience of nearby stores and dining options, particularly Mel's Diner. We also appreciate your comments about the cleanliness of the rooms. We apologize if the beds were not as comfortable as you would have liked, and we appreciate your recommendation. If there's anything specific you would like us to do to make amends or if you have additional suggestions, please feel free to share. We value your input and hope to have the opportunity to provide an even more satisfying experience on your next visit.Warm regards,Customer Care Team

10/10 有夠讚

William

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great!
Great location, very friendly Staff, clean rooms... We'll come back with great pleasure!
於 2024 年 1 月住了 4 晚
Customer Care Team 於 2024年1月11日回覆
Dear William, we're thrilled to hear that you had a positive experience during your stay! It's wonderful that you found our location great, our staff very friendly, and the rooms clean. We appreciate your kind words and look forward to welcoming you back with great pleasure on your next visit. If there's anything specific you enjoyed or if there are ways we can make your future stays even better, please feel free to let us know. Thank you for choosing us, and we can't wait to host you again!Warm regards,Customer Care Team

10/10 有夠讚

Dielman

於 2023 年 12 月住了 4 晚
Customer Care Team 於 2024年1月11日回覆
Dear guest, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Warm regards,Customer Care Team

2/10 很糟糕

Clifton

喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
the WiFi connection was horrible
於 2023 年 12 月住了 2 晚
Customer Care Team 於 2023年12月19日回覆
Dear Clifton, we appreciate your feedback regarding the WiFi connection, and we apologize for any inconvenience it may have caused during your stay. Reliable internet access is essential, and we regret that you experienced difficulties. Our team will investigate the issue and work on resolving any connectivity problems to ensure a smoother experience for future guests. If there are specific details or areas where the WiFi was particularly problematic, please feel free to share them with us. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back and provide an improved experience in the future. If there's anything else you'd like to share or if you have further comments, don't hesitate to reach out.Warm regards,Customer Care Team

10/10 有夠讚

Maryann

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Customer Care Team 於 2023年12月16日回覆
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

8/10 不錯哦

Guillaume

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
Greenwich Inn Management 於 2023年11月21日回覆
Dear Guillaume,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon!Thank You,Greenwich Inn Management

10/10 有夠讚

Phillip

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean place Thank you
於 2023 年 11 月住了 1 晚
Customer Care Team 於 2023年11月17日回覆
Dear Phillip, thank you for taking the time to share your feedback with us! We're thrilled to hear that you found our hotel to be clean during your stay. Providing a clean and comfortable environment for our guests is our top priority. We're grateful for your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Customer Care Team

8/10 不錯哦

Paulo Eduardo

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 3 晚
Customer Care Team 於 2023年11月14日回覆
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 有夠讚

Karen

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice and clean price is great for what you get. 2 time there. will be back
於 2023 年 11 月住了 2 晚
Customer Care Team 於 2023年11月11日回覆
Dear Karen, thank you for your positive feedback! We're delighted to hear that you found the hotel nice, clean, and with great value. We appreciate your loyalty as a returning guest, and we look forward to welcoming you back for your third stay. If there's anything specific you enjoyed or if there are ways we can further enhance your experience in the future, please feel free to share. Safe travels, and we hope to see you again soon!Warm regards,Customer Care Team

10/10 有夠讚

Sabrina

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was with new stuffed. The staff helped to find a good parking lot and was very friendly. You can reach certain sightseeing attractions without the car. Also there is a bus stop near to the Motel.
於 2023 年 10 月住了 3 晚
Greenwich Inn Management 於 2023年10月19日回覆
Dear Sabrina,We're delighted to hear you enjoyed your stay at our hotel.  Our newly furnished rooms and helpful staff aim to provide the utmost comfort and convenience for our guests.  We're pleased to have assisted you in finding suitable parking, and we're proud of our convenient location, close to popular attractions and a nearby bus stop for easy exploration.  We look forward to welcoming you back for another pleasant stay.Thank You,Greenwich Inn Management

10/10 有夠讚

Valerie

家庭旅遊
喜歡:設施服務和住宿環境和硬體
At first I was skeptical about staying at Greenwich, but after arriving, I was impressed. Location was great. Bars and restaurants are all within walking distance. Manager was very friendly and helpful. I would stay here again when I return back to San Francisco
於 2023 年 10 月住了 4 晚
Customer Care Team 於 2023年10月10日回覆
Dear Valerie, thank you for sharing your positive experience at our hotel in Greenwich. We're delighted to hear that you had an enjoyable stay and that our location, friendly manager, and the nearby bars and restaurants contributed to your satisfaction. We appreciate your kind words and look forward to welcoming you back when you return to San Francisco. If you have any specific requests or preferences for your next stay, please feel free to let us know, and we'll do our best to accommodate them. Safe travels!Warm regards,Customer Care Team

8/10 不錯哦

Nancy

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good place
it was very good. There should be better insulation between the walls as there was a lot of noise from the other rooms.
於 2023 年 9 月住了 5 晚
Customer Care Team 於 2023年10月5日回覆
Dear Nancy, thank you for taking the time to provide feedback about your recent stay with us. We appreciate your comments and are pleased to hear that you had a good experience overall. We apologize for any noise disturbance you encountered from neighboring rooms. We understand the importance of a peaceful and comfortable stay, and we will certainly look into ways to improve the insulation between the walls to minimize such disturbances in the future. Your feedback is important to us, as it helps us enhance our guests' experiences. We hope you will choose to stay with us again in the future, and we look forward to providing you with an even better experience. If you have any further comments or suggestions, please don't hesitate to share them.Warm regards,Customer Care Team

10/10 有夠讚

Jeremy

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very Safe & Great Location & Very Good & CleanRoom
Honestly, this was amazing value. Not only was the room decent and clean, but the location was very safe and fun.
於 2023 年 9 月住了 1 晚
Customer Care Team 於 2023年10月2日回覆
Dear Jeremy, we're thrilled to hear that you had an amazing value experience during your stay with us. It's wonderful to know that you found the room decent and clean and that you also appreciated our safe and fun location. Providing great value, comfort, and an enjoyable atmosphere for our guests is always our goal. If there's anything specific you'd like to see or experience during your next stay, please don't hesitate to let us know. We're here to make your future stay just as fantastic as this one! Thank you for choosing to stay with us, and we look forward to welcoming you back in the future. Your satisfaction is our priority!Warm regards,Customer Care Team

8/10 不錯哦

Ofri

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Stayed in two motels on this street - this was the cleaner, newer, quieter one of the two. We got a room with a window facing the back alley, not the street side, which made it much quieter at night and felt more private - if you can ask for a back facing room in advance. The room itself was spacious and clean, with nice bed linen and towels, lots of soap, shampoo, lotion etc. The shower was nice and clean, with instantly hot water and good water pressure. The person at the front office was very nice and genuine, explaining at length how to keep ourselves and our belongings safe. The only downside was a loud A/C unit (that cooled the room well), but at a point I got used to it and it felt more like white noise. If that bothers you, it could easily be resolved by bringing earplugs. I would definitely recommend staying here!
於 2023 年 9 月住了 1 晚
Greenwich Inn Management 於 2023年9月29日回覆
Dear Ofri,We're delighted to hear about your positive experience during your stay at our motel.  We take pride in providing clean, comfortable, and private accommodations.  It's great to know that you appreciated the quieter back-facing room, spaciousness, and cleanliness of our facilities.  Our staff's commitment to guest safety is of utmost importance, and we're pleased to hear they were helpful.  We apologize for the A/C unit noise but are glad it eventually became white noise for you.  Earplugs are indeed an excellent solution for light sleepers.  Thank you for recommending us, and we look forward to welcoming you back in the future!Thank You,Greenwich Inn Management

8/10 不錯哦

Javier

喜歡:整潔度、員工素質和設施服務
Location is too noisy. Bed was not comfortable. Good hotel for the price paid
於 2023 年 9 月住了 2 晚
Customer Care Team 於 2023年9月27日回覆
Dear Javier, thank you for taking the time to leave a review of your recent stay. We appreciate your feedback and are glad to hear that you found our hotel to be a good value for the price paid. However, we apologize for any inconvenience you experienced due to noise and the bed's comfort. We understand that a peaceful night's sleep is essential for our guests, and we'll take your comments into consideration as we strive to improve our accommodations. If you find yourself in the area again, we hope you'll consider staying with us, and we'll do our best to make your next visit more comfortable. Thank you for choosing our hotel.Warm regards,Customer Care Team

10/10 有夠讚

Loydi

喜歡:整潔度、員工素質和住宿環境和硬體
It was a nice and quiet hotel.
於 2023 年 9 月住了 2 晚
Customer Care Team 於 2023年9月26日回覆
Dear Loydi, we're delighted to hear that you found our hotel to be nice and quiet. Providing a peaceful environment for our guests is one of our top priorities. If you have any specific feedback or suggestions on how we can further enhance your experience in the future, please feel free to share. Thank you for staying with us, and we hope to welcome you back again soon!Warm regards,Customer Care Team

8/10 不錯哦

glenn

於 2023 年 9 月住了 1 晚
Customer Care Team 於 2023年10月2日回覆
Dear Glenn, thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. Warm regards,Customer Care Team

10/10 有夠讚

Andrei

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 3 晚
Customer Care Team 於 2023年9月11日回覆
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 有夠讚

Brett

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location.
於 2023 年 9 月住了 2 晚
Customer Care Team 於 2023年9月11日回覆
Dear Brett, thank you for sharing your experience with us. We are delighted to know that you enjoyed your stay with us and the location was convenient for you. We look forward to serving you soon! Warm regards,Customer Care Team

10/10 有夠讚

Nico

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Customer Care Team 於 2023年9月8日回覆
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 有夠讚

Ludwig

於 2023 年 8 月住了 1 晚
Customer Care Team 於 2023年9月11日回覆
Dear Ludwig, thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. Warm regards,Customer Care Team

6/10 一般般

Erika

情侶出遊
喜歡:員工素質
The staff was friendly and attentive! Property is old and not well maintained
於 2023 年 8 月住了 2 晚
Customer Care Team 於 2023年8月15日回覆
Dear Erika, we appreciate your feedback and are glad to hear that you found our staff friendly and attentive during your stay. However, we are sorry to hear that you found our property to be lacking in maintenance. We take guest feedback seriously and are continuously working to improve our facilities. We understand the importance of maintaining a clean and well-kept property for our guests' comfort. We apologize if we fell short of your expectations in this regard. Rest assured, your comments will be shared with our team, and we will use them as an opportunity to make necessary improvements. Thank you for taking the time to share your thoughts with us. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.Warm regards,Customer Care Team

6/10 一般般

Rene

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Directly by the Lombard Street A lot Diner in the near but expensive Wisherman‘s is about 30 min per walk Area cause of a firestation noisy and loud in rooms
於 2023 年 7 月住了 4 晚
Customer Care Team 於 2023年8月7日回覆
Dear Rene, thank you for sharing your feedback about your stay. It sounds like you appreciated the convenient location near Lombard Street and the availability of nearby dining options. However, it's unfortunate that the noise from the fire station impacted your experience and made the rooms noisy. Noise disturbances can certainly affect the quality of a stay. If you decide to visit again, you might consider requesting a room away from the fire station or looking into accommodations in quieter areas. If you have any other specific preferences or needs for your future stays, don't hesitate to let us know. We're here to assist you!Warm regards,Customer Care Team

8/10 不錯哦

Rene

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room was spotless shower lovely and hot and bed comfortable but the pillows were incredibly hard and uncomfortable. The noise from the street was expected but there was a constart humming noise throughout the day and night that was very noticeable when trying to sleep.
於 2023 年 7 月住了 3 晚
Customer Care Team 於 2023年8月3日回覆
Dear Rene, we are glad to hear that you found the room clean and comfortable and that you enjoyed the shower and bed. However, we apologize for the inconvenience caused by the uncomfortable pillows and the constant humming noise during your stay. We take guest feedback seriously, and we appreciate you bringing these issues to our attention. We will work to address the pillow comfort and investigate the source of the humming noise to ensure a more peaceful and restful stay for our guests. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future, providing an improved experience that meets all your expectations. If you have any further concerns or require assistance, please don't hesitate to reach out to our staff during your stay. Safe travels!Warm regards,Customer Care Team

10/10 有夠讚

susan

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and comfortable. Also convenient to the starting line of the running race I was participating in. The staff was helpful too.
於 2023 年 7 月住了 1 晚
Customer Care Team 於 2023年7月28日回覆
Dear Susan, thank you for your wonderful review! We are delighted to know that you had a comfortable and enjoyable stay at our hotel. Maintaining a clean and comfortable environment for our guests is of utmost importance to us, and we're glad to hear that you found our accommodations to your satisfaction. We're also thrilled that our hotel's location proved to be convenient for you, especially with its proximity to the starting line of the running race you were participating in. It's always a pleasure to offer our guests a convenient location that enhances their overall experience. We take great pride in providing helpful and attentive service, and it's gratifying to learn that our staff's efforts made a positive impression on you. Your kind words will be shared with the team to encourage and inspire them to continue delivering exceptional service to all our guests. Should you have any future plans to participate in another race or visit the area for any other reason, we would be honored to host you again. Please feel free to reach out to us if there is anything we can do to make your future stays even more comfortable and enjoyable. Thank you for choosing to stay with us and for sharing your positive experience. We look forward to welcoming you back on your next visit.Warm regards,Customer Care Team

10/10 有夠讚

John

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 1 晚
Customer Care Team 於 2023年7月26日回覆
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

8/10 不錯哦

Wayne

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Safe, clean motel with free parking and easy to walk to numerous tourist attractions. Very pleasant staff too
於 2023 年 7 月住了 1 晚
Customer Care Team 於 2023年7月12日回覆
Dear Wayne, thank you for choosing to stay at our motel and for sharing your positive feedback. We're delighted to hear that you found our property to be safe, clean, and conveniently located. Our team works hard to provide a pleasant and welcoming environment for our guests, so it's wonderful to know that you had a positive experience with our staff. We appreciate your compliments and are grateful for your recognition of our efforts. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back on your future visits.Warm regards,Customer Care Team

10/10 有夠讚

irene

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Nima at the front desk was so very helpful when questions were asked. She was very helpful with suggestions for using public transportation. I highly recommend the property!
於 2023 年 6 月住了 2 晚
Neema 於 2023年7月7日回覆
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

6/10 一般般

Lawrence

不喜歡:住宿環境和硬體
Room did not have a working smoke alarm. This is the same condition as my last stay last year. No table lamp on the bed stand. Light in sink nook not working. Light in shower room very weak. Mattress broken down.
於 2023 年 6 月住了 2 晚
Customer Care Team 於 2023年6月28日回覆
Dear Lawrence, we apologize for the issues you encountered during your stay, particularly the non-working smoke alarm, lack of a table lamp, faulty lighting, and a worn-out mattress. Ensuring the safety and comfort of our guests is a top priority, and we apologize for falling short in these areas. We take your feedback seriously and will address these concerns with our maintenance team to ensure that necessary repairs and improvements are made promptly. Your feedback helps us identify areas where we can enhance the guest experience and maintain a high standard of quality. Thank you for bringing these issues to our attention, and we apologize for any inconvenience caused. We value your feedback and appreciate the opportunity to improve. We hope to have the chance to provide you with a better experience in the future.Warm regards,Customer Care Team

10/10 有夠讚

MECHELLE

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 2 晚
Customer Care Team 於 2023年6月27日回覆
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 有夠讚

Sarah

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect location/Great Inn
The location was perfect and I felt safe the whole time. Staff was attentive and friendly. Rooms were neat and clean. Definitely recommend
於 2023 年 6 月住了 2 晚
Customer Care Team 於 2023年6月21日回覆
Dear Sarah, thank you for your positive review of our hotel. We're delighted to hear that you had a great experience during your stay. It's wonderful to know that our location was convenient for you and that you felt safe throughout your visit. Our staff takes pride in providing attentive and friendly service, and it's rewarding to hear that they met your expectations. We're also glad to hear that you found your room to be neat and clean. We strive to maintain a high standard of cleanliness and comfort for all our guests. Your recommendation is greatly appreciated, and we hope to have the opportunity to welcome you back in the future. Warm regards,Customer Care Team

6/10 一般般

Avram

喜歡:整潔度和住宿環境和硬體
Very good value.
Conveniently located. Just spending the night after a show in SF. A very good value. It would be great if they had black out curtains instead of shutters as the night lights shine through.
於 2023 年 6 月住了 1 晚
Customer Care Team 於 2023年6月18日回覆
Dear Avram, thank you for choosing our hotel for your overnight stay and for sharing your feedback. We're pleased to hear that our convenient location and value met your expectations for a post-show stay in San Francisco. We appreciate your suggestion regarding the curtains, and we will take it into consideration for future improvements. We value your patronage and are glad that you had a positive experience overall. Should you have any additional feedback or requests, please feel free to reach out to our team. Thank you once again for your feedback, and we look forward to serving you again in the future.Warm regards,Customer Care Team

10/10 有夠讚

Lynton

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚
Customer Care Team 於 2023年6月13日回覆
Dear Lynton, thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. Warm regards,Customer Care Team

10/10 有夠讚

John

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay at a boutique hotel with parking.
Clean and neat as a pin. Could use a little paint touch up. Bed was comfortable. Great location for a stay before our cruise. Plenty of things with in walking distance. Manager was awesome and super helpful.
於 2023 年 6 月住了 1 晚
Customer Care Team 於 2023年6月9日回覆
Dear John, thank you for taking the time to leave us a review about your recent stay at our hotel. We are delighted to hear that you found our establishment to be clean and neat, providing you with a comfortable experience. We appreciate your feedback regarding the paint touch-up, and we will certainly take this into consideration as we continue to improve our facilities. It's great to know that you found the bed to be comfortable, ensuring a good night's sleep before your cruise. We are pleased that our location worked well for you, with plenty of nearby attractions and amenities within walking distance. We understand the importance of convenience and accessibility, and we strive to provide our guests with a central location that meets their needs. It brings us joy to hear that our manager provided you with awesome and helpful service. Our team is dedicated to ensuring that every guest has a pleasant and memorable stay, and we will make sure to share your kind words with the manager. Thank you for choosing our hotel for your pre-cruise stay. We hope you had a fantastic cruise, and we would be honored to have the opportunity to welcome you back in the future.Warm regards,Customer Care Team

10/10 有夠讚

itzel

喜歡:整潔度、員工素質和住宿環境和硬體
This property is amazing
於 2023 年 6 月住了 1 晚
Customer Care Team 於 2023年6月7日回覆
Dear guest, we are glad that your review reflects a positive impression of us from your recent stay here. We are equally pleased to have the opportunity to host you and, we look forward to having you back with us soon. Thanks!Warm regards,Customer Care Team

10/10 有夠讚

Klint

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
This is an old motel that has been nicely remodeled. Staff was courteous, room was clean, bed was comfortable. Easy walk to restaurants and views of the Golden Gate Bridge.
於 2023 年 5 月住了 3 晚
Customer Care Team 於 2023年6月7日回覆
Dear Klint, we appreciate your feedback about your recent stay at our motel. It's wonderful to hear that you found our remodeled accommodations to be pleasant and that our staff provided courteous service. Cleanliness is a top priority for us, and we're glad that your room met your expectations in this regard. We understand the importance of a comfortable bed for a good night's sleep, and we're delighted that you found our bed to be comfortable. Our location near restaurants and with views of the Golden Gate Bridge adds to the convenience and enjoyment of your stay. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future! Warm regards,Customer Care Team

6/10 一般般

Wan Hong

於 2023 年 6 月住了 2 晚
Customer Care Team 於 2023年6月6日回覆
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 有夠讚

Sandra

喜歡:整潔度、員工素質和住宿環境和硬體
Is good hotel
於 2023 年 5 月住了 2 晚
Customer Care Team 於 2023年5月31日回覆
Dear Sandra, we are glad that your review reflects a positive impression of us from your recent stay here. We are equally pleased to have the opportunity to host you and, we look forward to having you back with us soon. Thanks!Warm regards,Customer Care Team

10/10 有夠讚

Lynton

於 2023 年 5 月住了 1 晚
Customer Care Team 於 2023年5月25日回覆
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

8/10 不錯哦

richard

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great find in the heart of the Marina District. Everything you need in a city hotel!
於 2023 年 5 月住了 2 晚
Customer Care Team 於 2023年5月24日回覆
Dear Richard, thanks for taking time out of your busy schedule to share your experience with us. We are glad to know that you found everything in order and seemed to like our service. We hope to have the privilege of hosting you again. Warm regards,Customer Care Team

10/10 有夠讚

Gilles

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Je le recommande vivement
於 2023 年 5 月住了 4 晚
Customer Care Team 於 2023年5月19日回覆
Dear Gilles, thank you so much for your valuable feedback. It gives us immense pleasure to understand that you were happy with your stay and we look forward to hosting you soon! Warm regards,Customer Care Team

8/10 不錯哦

B

喜歡:員工素質
於 2023 年 5 月住了 1 晚
Customer Care Team 於 2023年5月17日回覆
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 不錯哦

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
great value, convenient location, would stay again
Great price (booked 2 months in advance for a work trip.) and convenient location. Noisy in the evenings but to be expected with a motel-style location in a busy neighborhood. Shower water pressure was lacking - but that's an issue in most hotels. Nice owner. Safe location. Would stay again.
於 2023 年 4 月住了 4 晚
Customer Care Team 於 2023年5月3日回覆
Dear Guest,Thank you for taking the time to review your recent stay at our hotel. We are pleased to hear that you found our hotel to be a great value and that our convenient location suited your needs during your work trip. We understand that our motel-style location may lead to some noise in the evenings, but we are glad that it did not affect your overall experience. We apologize for any inconvenience caused by the lack of water pressure in the shower, and we will take steps to address this issue. We appreciate your kind words about our owner and are pleased to hear that you felt safe during your stay with us. We look forward to welcoming you back in the future!Warm regards,Customer Care Team

10/10 有夠讚

Dirk

商務旅客, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Tolle Lage, nettes Personal. Sehr zu empfehlen!
於 2023 年 4 月住了 7 晚
Customer Care Team 於 2023年4月20日回覆
Lieber Dirk, vielen Dank für dein wertvolles Feedback. Wir freuen uns zu wissen, dass Sie Ihren Aufenthalt bei uns genossen haben und unseren Kundenservice mochten. Wir stellen immer sicher, dass wir unsere Gäste nach besten Kräften bedienen, und daher fühlt es sich großartig an, für die harte Arbeit anerkannt zu werden, die wir jeden Tag leisten. Ihre freundlichen Worte werden für uns alle eine große Motivation sein und uns bestimmt ein Lächeln aufs Gesicht zaubern. Wir freuen uns, Sie bald bewirten zu dürfen!Warm regards,Customer Care Team

10/10 有夠讚

Robert

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Die Unterkunft ist gut gelegen und vieles ist zu Fuß erreichbar.
於 2023 年 4 月住了 7 晚
Customer Care Team 於 2023年4月20日回覆
Lieber Robert, danke, dass du deine Erfahrungen mit uns teilst. Wir freuen uns zu wissen, dass Sie Ihren Aufenthalt bei uns genossen haben und die Lage für Sie günstig war. Wir freuen uns darauf, Sie bald zu bedienen!Warm regards,Customer Care Team

10/10 有夠讚

Carolyn

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean, recently renovated (nice!), all amenities, friendly and attentive staff, and great location with free parking.
於 2023 年 4 月住了 1 晚
Customer Care Team 於 2023年4月17日回覆
Dear Carolyn, thank you so much for your feedback. We are delighted that you had such a pleasant stay and appreciate you for choosing to stay with us. We look forward to welcoming you back when you are next in the area. Warm regards,Customer Care Team