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"Toilet kept plugging. We were told by the manager that we could not put toilet paper in the toilet and needed to put in the bin. That is disgusting! The room was in bad condition with stained furniture and beaten-up cheap cabinets. The kitchenette was a joke with no accessories other than a microwave and small refrigerator. The cabinets were completely empty. And finally, upon checking out we had to wait in the lobby for 15 minutes while our room was inspected as if we were trying to steal things. Not a nice send off at all. On the positive side, the grounds were beautiful and most of the staff was friendly and tried to be helpful. But there were too many problems for us to enjoy our stay."

"Excellent customer service. polite accomodating I give an overall excellent rating. nice hotel nice parking area enjoyed your buffet"

"Location is excellent especially if you are commuting via Victory Liner. All staff is friendly and helpful, breakfast selection is also good. Overall, I would recommend this hotel to anyone planning a trip in Baguio."

"We had a wonderful stay during our trip to Baguio! We were a family of 8 and stayed for 3 days in the 3‑bedroom, 2‑bath unit, which was very spacious and comfortable for all of us. The unit had everything we needed, including a fully equipped kitchen, which made our stay even more convenient. The master’s bedroom had a beautiful mountain view that made our mornings even more special. The rooms were very clean and well maintained. The room attendant was also very friendly and even helped us carry our luggage to the room, which we truly appreciated. Another great thing about this place is the location. It’s just steps away from Mines View Park, with many restaurants and pasalubong stores nearby, so it was very easy for us to explore and enjoy the area. Overall, we had a great experience. We will definitely come back and highly recommend this place to families and groups visiting Baguio!"

"Easy check in and check out. The location is excellent and just walking distance to Session Rd and SM. The building where the condo is located has places to eat food. I feel that this building is well secured as it needs key pad to enter the building. The only i wish is that they provide slippers. But overall stay is great! I will definitely stay here again."

"It’s a relaxing place."

"The room and halls were clean. The hotel building looked well caredfor. The staff could be a little better trained."

"It wasn’t stated on which property we’ll stay upon booking. Only to find out on check in that it’s at the original/old building. Loud knocking pipes thru the wall all thru the night. We called the front desk, nobody came to check on it. The ceiling fan swirls hard that seems like it’s about to come off. "

"The internet was not working. The water flow on the toilet bowl is slow. Going to the 4th for breakfast was hard for my age but the breakfast was excellent and also the staff."