When we first got to the hotel, the man helping us in did not seem caring, then the first room we got put into had bugs in it so I had to go back down and get a room change, once I went back down the man was nice and helpful but only after I told him about the bugs so take that as you will. Both rooms were decently kept, minus the bugs in the first room. They did provide enough towels, cleaned the bed, and the shower was nice. The area was ok, nothing crazy awful, just a good amount of homeless and crackheads, but they do not harm the most part, once you cross over the bridge to mission beach it gets nice and the hotel is actually in a pretty location, good distance to everything we did not have to go further then a couple miles anywhere, it is probably better to drive though as not to risk running into trouble walking. Overall, it was a very average hotel, and you certainly get what you pay for.