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Hotel Cristal

4.0 star property
Family-friendly hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Hotel Cristal

Indoor pool, outdoor pool, sun loungers
Property entrance
Lobby sitting area
Bar (on property)
Standard Double Room | 1 bedroom, premium bedding, down comforters, minibar
In the heart of Downtown Bariloche, Hotel Cristal offers an upscale retreat with a swim-up bar and poolside bar. Unwind at Calma spa with a hot stone massage or enjoy international cuisine at La Cascada restaurant. With free in-room WiFi, an indoor pool, outdoor pool, multilingual staff, and fireplace in the lobby.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Room service
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sep 8 - Sep 9
Check availability for tonight Sep 8 - Sep 9

Tomorrow

Sep 9 - Sep 10
Check availability for tomorrow Sep 9 - Sep 10
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, down comforters, minibar

Standard Double Room

7.8 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 205 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, down comforters, minibar

Superior Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 237 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed OR 3 Twin Beds

View all photos for Suite

Suite | 1 bedroom, premium bedding, down comforters, minibar

Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Private hot tub
Heating
Free cribs/infant beds
Refrigerator
LCD TV
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Trundle Beds
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About the neighborhood

Map
Mitre 355, San Carlos de Bariloche, Rio Negro, 8400

What's nearby

  • Cathedral of Our Lady of Nahuel Huapi - 4 min walk - 0.4 km
  • Civic Center Bariloche - 6 min walk - 0.5 km
  • Playa Centro - 7 min walk - 0.7 km
  • Bariloche Casino - 13 min walk - 1.1 km
  • Piedras Blancas Lookout - 9 min drive - 5.4 km

Getting around

  • Bariloche Station - 4 min drive
  • Bariloche (BRC-Teniente Luis Candelaria Intl.) - 19 min drive

Restaurants

  • ‪Mamuschka - ‬1 min walk
  • ‪El Boliche de Alberto - Parrilla - ‬4 min walk
  • ‪Rudolf - ‬3 min walk
  • ‪Familia Weiss - ‬2 min walk
  • ‪L'Italiano Trattoria - ‬4 min walk

About this property

Hotel Cristal

Upscale family-friendly hotel near Civic Center Bariloche
A swim-up bar, a poolside bar, and dry cleaning/laundry services are just a few of the amenities provided at Hotel Cristal. Treat yourself to hydrotherapy, a sports massage, or aromatherapy at Calma, the onsite spa. The on-site international cuisine restaurant, La Cascada, offers breakfast, brunch, lunch, light fare, and kids' meals. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
You'll also find perks like:
  • An indoor pool and an outdoor pool, along with sun loungers and a swim-up bar
  • Laundry services, multilingual staff, and a 24-hour front desk
  • 1 meeting room, concierge services, and a TV in the lobby
  • Luggage storage, a front-desk safe, and free newspapers
Room features
All 54 individually furnished rooms boast thoughtful touches such as premium bedding and bathrobes, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with rainfall showers and bidets
  • 32-inch LCD TVs with cable channels
  • Refrigerators, heating, and portable fans

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Cascada
  • Les Amis

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Piano
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • In a national park
  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Heating
  • Individual furnishings
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Cristal Bariloche
Hotel Cristal Bariloche
Hotel Cristal Hotel
Hotel Cristal San Carlos de Bariloche
Hotel Cristal Hotel San Carlos de Bariloche

Frequently asked questions

Does Hotel Cristal have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Hotel Cristal pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Cristal?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Cristal?

Check-out is at 10 AM.

Where is Hotel Cristal located?

This family-friendly San Carlos de Bariloche hotel is located in a national park, within a 5-minute walk of Cathedral of Our Lady of Nahuel Huapi and Civic Center Bariloche. Playa Centro and Museum of Patagonia are also within 10 minutes.

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Hotel Cristal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 184 out of 396 reviews
Rating 8 - Good. 138 out of 396 reviews
Rating 6 - Okay. 46 out of 396 reviews
Rating 4 - Poor. 20 out of 396 reviews
Rating 2 - Terrible. 8 out of 396 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Liliana

Liked: Cleanliness, staff & service, amenities
It was an okay hotel.
Stayed 5 nights in May 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, such a great experience
Stayed 3 nights in Sep 2024

8/10 Good

Oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, great central location

Nice hotel, great central location. staff is very helpful. No parking is available
Stayed 1 night in Feb 2025

8/10 Good

Shujie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Dec 2023

10/10 Excellent

Amandine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super !
Stayed 1 night in Feb 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
Mediocre food, no parking despite advertising parking, tiny beds, despite advertising two large beds. Expedia also didn’t bother helping
Stayed 3 nights in Jun 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in central Bariloche

Central hotel on a central street close to everything and about 20mins from the airport. Room and bathroom are very spacious and clean. Hotel offers limited food in the restaurant and for room service - very friendly and helpful staff. Helped me book tours and the tour company is a few doors down.
Stayed 2 nights in Oct 2024

10/10 Excellent

Natalia vanesa

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 8 nights in May 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the center of town, thus very easy to get around. Restaurants, shopping at your doorstep. Hotel is clean and comfortable and complimentary breakfast is a nice extra.
Stayed 3 nights in Nov 2023

8/10 Good

Alfio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2024

8/10 Good

REINHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel with Large Rooms

I liked the big rooms with large bathrooms at this hotel. Good location in downtown area with easy walking to restaurants. Minor issue was the rooms didn't have individual controls for the room temperature.
Stayed 2 nights in Oct 2023

6/10 Okay

Vivek

Liked: Staff & service, property conditions & facilities
No hot water
Stayed 2 nights in Feb 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria the manager helped me by moving me to a room with good Wi-Fi reception and less noise. It was terrific. I enjoyed the breakfast buffet. The spa and pool were really nice. I got a very good massage at a reasonable cost.
Stayed 10 nights in Jan 2023

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I would change was the smoke smell from the fire pit in the lobby. Maybe have a better extracter for the smoke.
Stayed 2 nights in Jul 2024

6/10 Okay

Jillian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Spacious room in a very centeral location. Very nice and helpful staff. Property is old and run down. No A/C in room.
Stayed 3 nights in Jan 2023

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
No AC fyi even though somewhere it says that online
Stayed 1 night in Feb 2024

2/10 Terrible

Patricia

Don’t stay here

Awful! Extremely poor internet, lumpy beds, run down, old old equipment in gym. The only positive thing about this hotel is that the breakfast was good. Lots of street noise and and horrible views. Very overpriced for this place .
Stayed 4 nights in Jan 2024

4/10 Poor

victor

Disliked: Cleanliness, amenities, property conditions & facilities
noneThis property was not very clean.

2/10 Terrible

Sebastian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of charges are not include in the final amount paid. We had to leave and go stay at another hotel.
Stayed 4 nights in Jul 2022

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine except for the WiFi, which was so slow and disconnected so frequently that it was unusable. I couldn’t figure out how to turn down the heat. It was too warm for me and I had to sleep with the window open. I wasn’t the only room with the window swung wide open.
Stayed 4 nights in Oct 2023

8/10 Good

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I really like the room and the breakfast and the lady that clean our room was very kind. I did not like the customer service provided at the reception the worst! when we arrived we asked if they have parking because last time we were there they did have it, they told us we had to leave the car at a public parking $25 per day charge, of course this was not good so the receptionist only told us if we did not like it he could cancel our reservation he was very rude and not emphatic at all
Stayed 5 nights in Jun 2025

6/10 Okay

Joshua

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está muy bien ubicado. El personal es muy atento y las instalaciones son excelentes. Cuentan con un desayuno muy bueno. Si algún día regreso a Bariloche no dudaría en hospedarme nuevamente ahí
Stayed 2 nights in May 2025