Great property, clean room; friendly staff. Convenient parking building directly across street. Only downside is only one working elevator as the other two were out of service. Overall we enjoyed our stay and would recommend to others.
Genevieve
於 2025 年 7 月住了 3 晚
4/10 不太好
Paloma
2025 年 7 月 7 日
Paloma
於 2025 年 7 月住了 1 晚
4/10 不太好
David
情侶出遊
2025 年 7 月 7 日
不喜歡:設施服務和住宿環境和硬體
Started with check in and the girl with the caterpillar eyelashes couldn’t care if we were there or not. Then head to the elevator bank where we waited with 16 other people to get on the 1 elevator that was working. Make to our floor and get to the room, the room was dingy and worn, dishwasher was dirty on the front, and the floor looked dirty.
Then to the bathroom, shower floor needed a good scrubbing - it had black marks and red. The drain cover was not screwed down and that is a surprise in the middle of a shower. Then to see the gunk under it. Disgusting!
Bed was super soft and the a/c said 68 but more like 72 in the room.
Let’s not forget they were out of yogurt and the other food was not cooked very well.
David
於 2025 年 7 月住了 1 晚
4/10 不太好
Abhay
家庭旅遊
2025 年 7 月 6 日
不喜歡:員工素質、設施服務和住宿環境和硬體
We stayed for three nights at this property and our experience was not good. The hotel has several issues
1 - out of the three elevators only 1 was working. The hotel has 14 floors. Imagine how much time one family has to wait just to get the elevator to go up or down. This became extremely inconvenient when you have luggage with you. Apparently this issue has been ongoing for couple months.
2 - pool was out of order for maintenance.
3 - our room had two light fixtures not working. The water shower setting for hot to cold was reversed.
Overall unhappy with the facilities for the amount you pay to stay in this hotel.
Abhay
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Jimmy
2025 年 7 月 2 日
Jimmy
於 2025 年 6 月住了 3 晚
6/10 一般般
Jeremy
情侶出遊
2025 年 6 月 25 日
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
The staff interactions I had were awesome. The guy at the front desk was very courteous and professional. I experienced a few issues with this stay. The staff did their best to help remedy the issues, however; there is only so much they could do. Some of the issues I experienced are:
1. When we arrived, the room we were assigned had not been cleaned yet. It appeared as though someone was still checked into the room. Not sure what happened there but the staff worked to get us another room so we didn't have to wait to figure out what was going on.
2. There are 3 elevators in the hotel and only 1 was in service. The other 2 were not working which caused a lot of inconvenience for all guests, especially in the morning when guests are trying to get breakfast and/or check out.
3. Our key card would not open the pool. The front desk staff opened it for us and explained that this sometimes happens and that they don't understand why.
4. On one of the days we had just come in from walking the riverwalk and got to our room on the 11th floor and shortly after the fire alarm went off. We obviously took it serious as anyone should and began walking down the stairs. All 11 flights. When we finally reached the first floor, the staff told us that they were just testing the system and that they had called into all of the rooms to inform guests of the test. The annoying part to me is that we had just walked in and walked roght passed the front desk staff and they didnt tell us about the test.
Jeremy
於 2025 年 6 月住了 2 晚
2/10 很糟糕
Jacob
2025 年 6 月 25 日
不喜歡:住宿環境和硬體
2 of the 3 elevators were broken and the 3rd one malfunctioned and I got stuck in it for a 2 minutes.
Jacob
於 2025 年 6 月住了 1 晚
6/10 一般般
Emilio
2025 年 6 月 23 日
喜歡:整潔度和員工素質
2 of 3 elevators were out of order. AC in room was very loud.
Emilio
於 2025 年 6 月住了 1 晚
6/10 一般般
Sharney
2025 年 6 月 23 日
喜歡:員工素質
不喜歡:住宿環境和硬體
Sharney
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Adrian
情侶出遊
2025 年 6 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My wife and I loved our stay
Adrian
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Fernando E,Edinburg
2025 年 6 月 17 日
喜歡:整潔度、設施服務和住宿環境和硬體
Everything was ok except only one elevator was working.
Fernando E
於 2025 年 6 月住了 2 晚
4/10 不太好
Becky
親子旅遊
2025 年 6 月 12 日
不喜歡:住宿環境和硬體
Room 318 was the room from heades. Refrigerator leaked, shower curtain rod was loose. Air conditioning went out one night. Plumbing under bathroom sink came loose. The valet and other staff members were great.
Becky
於 2025 年 6 月住了 5 晚
10/10 有夠讚
k
情侶出遊
2025 年 6 月 9 日
喜歡:整潔度、設施服務和住宿環境和硬體
location was great. Popped in for one night, had complimentary cookies that day. Valet staff top notch. I will return again for sure
k
於 2025 年 6 月住了 1 晚
6/10 一般般
Jennifer
2025 年 6 月 9 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Staff were all friendly and had excellent service. The main downside is there is only 1 elevator working and seems like it is on its last leg. Sometimes we had to wait 2-3 times before getting to ride the elevator with our stuff. Other times we just took the stairs. The other big downside is the pool is tiny and dark - we didn’t even use the pool. It didn’t look attractive at all. We also didn’t like paying $45 a day to park valet - there were other options but didn’t want to have to fight traffic, etc.
The main positive is the room was spacious and liked having the larger fridge, sink. It was walking distance to the river walk off Navarro. I would probably try another hotel the next visit.
Jennifer
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Jeanette
2025 年 6 月 8 日
Jeanette
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Debbie
情侶出遊
2025 年 6 月 4 日
喜歡:設施服務
The room was well-appointed and clean. The personal were frindly and knowledgable. Hotel is close to Riverwalk and many attractions.
Debbie
於 2025 年 6 月住了 1 晚
4/10 不太好
ALEXANDRIA,gulfport
2025 年 5 月 31 日
ALEXANDRIA
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Michael,Kansas City
家庭旅遊
2025 年 5 月 29 日
喜歡:整潔度和員工素質
Good location, nice rooms. Two of three elevators broken.
Michael
於 2025 年 5 月住了 2 晚
8/10 不錯哦
Robert
家庭旅遊
2025 年 5 月 28 日
喜歡:整潔度
不喜歡:住宿環境和硬體
Great location. Only one elevator was working. Parking was very confusing.
Robert
於 2025 年 4 月住了 1 晚
2/10 很糟糕
Martha
家庭旅遊
2025 年 5 月 27 日
不喜歡:整潔度、設施服務和住宿環境和硬體
This place is ok. There is only one elevator that works the other one has been down for a while based on comments here. Pool doesn’t look like no one cleans it like ever. This place needs help because there is not enough personal. I will never stay at this place.
Martha
於 2025 年 5 月住了 2 晚
6/10 一般般
Yesica,Norwalk
家庭旅遊, 親子旅遊
2025 年 5 月 27 日
不喜歡:設施服務
Centrally located , lots of transients in the surrounding area, pool is blah its tiny ! Oh and the elevator service is HORRIBLE ! They have only one and it takes FOREVER to get to you oh and I must mention that it went out one of the days I was there and that was not good I am handicap and was on the 9th floor