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Hotel Portobelo Plaza las Ámericas

3.5 star property
Find relaxation and activity at this beachside retreat, steps from the shore, offering poolside tranquility and fitness options.

Choose dates to view prices

Located near Spratt Bight Beach, Portobelo Plaza de las Americas offers English breakfast and a vibrant bar. Guests can enjoy the terrace, gym, and in-room WiFi. Past visitors have praised the property's thoughtful amenities.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room | Bed sheets

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Bed sheets

Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
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About the neighborhood

San Andrés is home to Hotel Portobelo Plaza las Ámericas. Marina Toninos - Dock and Paintball San Andres are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Spratt Bight Beach and Coton Cay. Take an opportunity to explore the area for water adventures such as scuba diving. Visit our San Andrés travel guide
Map
Avenida Las Americas 1A-101, San Andrés, 880001

What's nearby

  • Playa Spratt Bight beach travel with palms vacation panorama sea on island San Andres in Colombia
    Spratt Bight Beach
    5 min walk - 0.4 km
  • The north end of San Andres Island in Colombia viewed from a drone
    North End
    7 min drive - 1.7 km
  • Paintball San Andres
    5 min walk - 0.4 km
  • Cultural Center Dock
    9 min walk - 0.8 km
  • Marina Toninos - Dock
    9 min walk - 0.8 km

Getting around

  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    3 min drive

Restaurants

  • Juan Valdez Café
    5 min walk
  • El Peruano
    5 min walk
  • La Marina
    4 min walk
  • PANADERÍA Y BIZCOCHERÍA MARTHA
    3 min walk
  • Mediterraneo Pizzeria & Sports Bar
    3 min walk

About this property

Hotel Portobelo Plaza las Ámericas

Hotel near Spratt Bight Beach
Consider a stay at Hotel Portobelo Plaza las Ámericas and take advantage of a free breakfast buffet, a terrace, and a garden. For some rest and relaxation, visit the 24-hour public bath. The on-site restaurant offers breakfast. Enjoy the gym, as well as activities like snorkeling. A bar and a business center are available to all guests.
Additional perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • A 24-hour front desk, a water dispenser, and a front-desk safe
  • 1 meeting room, smoke-free premises, and an elevator
Room features
All 142 rooms feature comforts such as air conditioning.
Other amenities include:
  • Bathrooms with showers and soap
  • 1-inch flat-screen TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Snorkeling

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Business services

  • 323 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 24-hour public bath

Accessibility

  • Elevator
  • Tile flooring in room

More

  • 1 floor
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Recycling

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Portobelo Plaza las Americas Hotel San Andres
Portobelo Plaza las Americas Hotel
Portobelo Plaza las Americas San Andres
Portobelo Plaza las Americas
Portobelo Plaza Las Americas
Portobelo Plaza de las Americas Hotel
Portobelo Plaza de las Americas San Andrés
Portobelo Plaza de las Americas Hotel San Andrés

Frequently asked questions

Does Hotel Portobelo Plaza las Ámericas have a pool?

Yes, this property has an outdoor pool.

Is Hotel Portobelo Plaza las Ámericas pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hotel Portobelo Plaza las Ámericas doesn't offer parking.

What time is check-in at Hotel Portobelo Plaza las Ámericas?

Check-in start time: 5:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Portobelo Plaza las Ámericas?

Check-out is at noon.

Where is Hotel Portobelo Plaza las Ámericas located?

Situated in San Andrés, this hotel is within a 10-minute walk of Spratt Bight Beach, Paintball San Andres, and Marina Toninos - Dock. Cultural Center Dock and Coton Cay are also within 15 minutes.

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Reviews

Hotel Portobelo Plaza las Ámericas Reviews

7.8

Good

8.6

Cleanliness

8.8

Location

8.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 109 out of 275 reviews
Rating 8 - Good. 88 out of 275 reviews
Rating 6 - Okay. 37 out of 275 reviews
Rating 4 - Poor. 22 out of 275 reviews
Rating 2 - Terrible. 19 out of 275 reviews

Reviews

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, people really nice and helpful
Stayed 3 nights in Apr 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from all staff! Close proximity to restaurant and 8 minutes walk to beach!
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort
Very friendly and efficient staff.
Stayed 4 nights in Jan 2024

6/10 Okay

Eliud

Liked: Cleanliness
Hotel was clean and the breakfast was acceptable. Some of the staff comes off as a bit bothered and inconvenienced when approached but overall it was a nice stay.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay in San Andres

Overall a great experience here. Friendly staff, central location, great breakfast options, clean & nice rooms. Special shoutout to Señor David for making us feel extra welcome.
Stayed 2 nights in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a 4 min walk to the beach. Nice modern hotel, quiet as the rooms are away from the road. Nice pool in the courtyard. Breakfast very portion controlled but OK.
Stayed 14 nights in Jun 2024

6/10 Okay

Victor

Liked: Staff & service, property conditions & facilities
Last minute booking and didnt have an issue. Staff assited us above and beyond. And the room was nice and clean.
Stayed 1 night in Aug 2023

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities
No Warm or hot water in the sink, hot water took about 5-7 minutes to get warm. Bathroom could use more shelves to put shower essentials. Breakfast could start at 0700. Staff was very friendly and helpful.
Stayed 3 nights in Mar 2024

6/10 Okay

miguel

Liked: Cleanliness, property conditions & facilities
I liked location. I dis not like communication, like no one answer when marked from room to front desk. I had to ask every day for fresh clean towels. Sink was plugged at arrivel but fixed upon request. Every time you get out of the room with the key, the power shuts down including the air conditioning so when you come back from outside you find a warm room, I guess is good in an eco friendly way.
Stayed 4 nights in Aug 2024

8/10 Good

Sebastian Orozco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 5 nights in Aug 2025

10/10 Excellent

JENNIFER

Liked: Staff & service
excellent service, clean, good food, near beach and restaurants
Stayed 4 nights in Jul 2022

8/10 Good

Rafael

Liked: Staff & service, amenities, property conditions & facilities
Well located and remodeled. Breakfast was awesome.
Stayed 3 nights in Jul 2022

8/10 Good

jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicer than the Place Latam had chosen for me named Apartamento Altamar i spent one night thereit was a nightmare and had to move to Portobello Thanks God
Stayed 3 nights in Sep 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of construction on property
Stayed 5 nights in Aug 2022

8/10 Good

Ana Milena Yepes

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I did enjoy my stay at the hotel, but I found very inconvenient that the restaurant is only open during the day and doesn’t have the dinner option, very often the places outside are very crowded with big lines to get some food and the hotel should have the option to eat in the restaurant.
Stayed 4 nights in Dec 2023

4/10 Poor

Jose Israel

Smelly room bathroom , the room wasn’t ready on time , poor customer service from breakfast attendant,
Stayed 5 nights in Nov 2024

6/10 Okay

Laura F, Woodside

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is very central to everythign with minimal walkig distance. AVOID the restaurant - it's breakfast selection is extremely lackluster and most of it's restaurant crew is often cranky and unfriendly. If it wasn't for the restaurant I would give this hotel 5 stars.
Stayed 5 nights in Jul 2022

8/10 Good

DAVID

Liked: Staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. Half of them were native islanders who could good English. Quiet and air conditioning good. Excellent buffet breakfast include with good variety.Negative were the limited pool hours, 10am - 7pm and closed on Tuesdays for limited "maintenance", which is ridiculous. Needs ice machines and drinking water dispensers, though not generally available in Colombia.
Stayed 14 nights in Jan 2023

4/10 Poor

Frederico

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor management. Staff would knock on the door repeatedly waking us up to clean the room. No “do not disturb” sign available. Leaking bathroom and no toilet paper in receptions bathroom. A/C doesn’t work properly. Only good thing is the location.

6/10 Okay

Alvaro

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Cleaning poor did not clean the room one day no cleaning supplies in the bathroom
Stayed 5 nights in Nov 2022

2/10 Terrible

Stein

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY FROM PORTOBELLO HOTELES Aircondition dident work, the rooms where small, and very unplesant We got moved to portobello beach/conferencias We acepted and paid a deadent amout to change and for bigger rooms, and we should have the rooms ready right away Rooms where ready, But we needed to wait for and extra 5 hours The resepsjonist where really unfriendly, rooms where not cleaned. Every time we told our complains they dident take anything seriosly
Stayed 6 nights in Aug 2024

4/10 Poor

Herlinda Sukey Chafloque

Liked: Cleanliness, property conditions & facilities
El checking era a las 4 pm y más tarde nos dieron la habitación, la piscina algún día en mantenimientos
Stayed 5 nights in Nov 2025

6/10 Okay

Cristiane P

Liked: Staff & service, property conditions & facilities, room comfort
Quarto bom, atendimento bom...um pouco bagunçado na recepção para check inn ou check out... Café da manhã não é para Brasileiros sem duvida....em muitos brasileiros mas o hotel segue a tradição de café da manhã Colombiano e eles tbm servem no seu prato, colocam muita coisa..nem da tempo de vc falar q não quer, Limpeza é feito muito tarde, qdo voltamos da praia , todos os dias por volta das 17h, tinha que pedir toalhas pq não tinha no quarto, e eles falavam que não tinha...era uma briga todos os dias...
Stayed 7 nights in Jul 2025

10/10 Excellent

Diego Araujo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super localizado

Hotel lindo. Super bem localizado, bem perto do Celele Restaurante.
Stayed 3 nights in Apr 2025

8/10 Good

Joyce

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
O hotel é muito bom, muito bem localizado
Stayed 3 nights in Apr 2025