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Festa Winter Palace

5.0 star property
Travelers find tranquility at the indoor pool or rejuvenation with spa treatments, while enjoying luxurious comforts that create lasting memories

Choose dates to view prices

Festa Winter Palace blends luxury with family fun. Relax in the garden, book spa treatments, or dine at two restaurants. Enjoy horseback riding and gym workouts. Guests consistently praise the attentive staff who enhance the experience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available
The current price is NT$3,853
NT$4,200 total
includes taxes & fees
Mar 11 - Mar 12

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, desk

Deluxe Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Bathrobes
Deep soaking bathtub
  • Mountain view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin

1 bedroom, minibar, in-room safe, desk

Deluxe Twin

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Bathrobes
Deep soaking bathtub
  • Mountain view
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Bathrobes
Deep soaking bathtub
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite | 1 bedroom, minibar, in-room safe, desk

Family Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Separate bedroom
  • Mountain view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Maisonette

Maisonette | Living area | TV, pay movies

Maisonette

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Bathrobes
Deep soaking bathtub
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Wellness Suite

Wellness Suite | 1 bedroom, minibar, in-room safe, desk

Wellness Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Bathrobes
Deep soaking bathtub
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
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About the neighborhood

Samokov is home to Festa Winter Palace. Tsarska Bistritsa and Trajn Fortress are local landmarks, and some of the area's activities can be experienced at Yanakiev Ski and Snowboard School and Sitnyakovo Express. Spend some time exploring the area's activities, including skiing lessons, skiing, and horse riding. Visit our Borovets travel guide
Map
Borovets, Samokov, 2010

What's nearby

  • Pathway to the peak - Winter! #WinterWonders #lifeatexpedia
    Yanakiev Ski and Snowboard School
    17 min walk - 1.0 km
  • One of Bulgaria's dream destinations! Spectacular views over the clear blue water of the lakes!
    Seven Rila Lakes
    51 min drive - 32.4 km
  • Borovets Ski Resort
    3 min drive - 1.5 km
  • Sitnyakovo Express
    4 min drive - 1.9 km
  • Saparevo Banski & SPA
    46 min drive - 46.6 km

Getting around

  • Kostenets Station
    30 min drive
  • Sofia Airport (SOF)
    78 min drive

Restaurants

  • Happy Duck
    3 min drive
  • Katy's Pub
    4 min drive
  • Ресторант Ягода
    13 min walk
  • Black Tiger
    7 min drive
  • The Red Lion
    4 min drive

About this property

Festa Winter Palace

Luxury family-friendly hotel
You can look forward to a nightclub, a terrace, and a coffee shop/cafe at Festa Winter Palace. Active travelers can enjoy amenities like cycling and horseback riding at this hotel. Indulge in a body treatment, a massage, and a facial at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Guests can also expect to find a garden, a playground and a hair salon.
You'll also find perks like:
  • An indoor pool along with sun loungers
  • Bike rentals, valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • A front-desk safe, a billiards/pool table, and tour/ticket assistance
  • A 24-hour front desk, an elevator, and luggage storage
Room features
All 66 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like safes and sound-insulated walls.
More conveniences in all rooms include:
  • Deep soaking tubs, free toiletries, and hair dryers
  • TVs with premium channels
  • Balconies, free infant beds, and electric kettles

Similar properties

View from room
Rila Hotel Borovets
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.0 out of 10, Wonderful, 177 reviews
The price is NT$5,621
NT$6,127 total
includes taxes & fees
Apr 2 - Apr 3
Rila Hotel Borovets
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Property amenities

Internet

  • Available in all rooms: Dial-up internet
  • Available in some public areas: High-speed internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 6 per night)
  • Valet parking on site (EUR 6 per night)

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Indoor pool
  • Nightclub
  • Playground
  • Ski equipment rentals
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Free children's club
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 60 per vehicle (one way)
  • Self parking fee: EUR 6 per night
  • Valet parking fee: EUR 6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Festa Winter
Festa Winter Palace
Festa Winter Palace Hotel
Festa Winter Palace Hotel Samokov
Festa Winter Palace Samokov
Festa Winter Palace Hotel
Festa Winter Palace Samokov
Festa Winter Palace Hotel Samokov

Frequently asked questions

Does Festa Winter Palace have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Festa Winter Palace?

As of 2026/3/6, prices found for a 1-night stay for 2 adults at Festa Winter Palace on 2026/3/11 start from NT$3,853, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Festa Winter Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 6 per night. Valet parking is available for EUR 6 per night.

What time is check-in at Festa Winter Palace?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Festa Winter Palace?

Check-out is at noon.

Does Festa Winter Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 60 per vehicle applies.

Where is Festa Winter Palace located?

This family-friendly Samokov hotel is within 1 mi (2 km) of Yanakiev Ski and Snowboard School, Borovets Ski Resort, and Sitnyakovo Express. Tsarska Bistritsa is 2 mi (3.2 km) away.

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Reviews

Festa Winter Palace Reviews

8.2

Very Good

8.8

Cleanliness

8.6

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 21 out of 51 reviews
Rating 8 - Good. 18 out of 51 reviews
Rating 6 - Okay. 6 out of 51 reviews
Rating 4 - Poor. 5 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

Reviews

10/10 Excellent

Pene

Liked: Cleanliness, amenities, property conditions & facilities
We always enjoy the uniqueness of the place. Its location is great and the facilities are also good. We noticed an obvious uplift in food quality this year.
Stayed 4 nights in Jan 2026

4/10 Poor

Elizabeth

Liked: Room comfort
Disliked: Property conditions & facilities
The hotel is dated throughout. The staff were
Stayed 4 nights in Feb 2022

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Bell’albergo, posizione ottima, ma il personale andrebbe riformato o cambiato - niente inglese, scortesia. Al ristorante punto DOLENTE. Cibo senza indicazioni di ingredienti - io intollerante al lattosio e vegetariana non capivo che cosa fossero i piatti, alla domanda cosa fosse - mi ricevevo un “Non lo so”. Al ristorante ci hanno trattato diverse volte come persone non grate o come se volessimo scappare. Niente saluto al ricevimento, neanche ricambiato. 5 stelle indicato è solo per bellezza
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Our stay was great. I definitely recommend this hotel.
Stayed 2 nights in Mar 2021

10/10 Excellent

Stanimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classy holiday in a real palace.

We had a great winter vacation in this classy hotel. The personnel was kind and helpful.
Stayed 3 nights in Feb 2021

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Great location and such a good stuff! Definitely will come back!
Stayed 1 night in Feb 2021

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, room comfort
Great hotel with nice location and amazing stuff! Food was good. Honestly we had a great time here! Definitely will come back again soon!
Stayed 2 nights in Feb 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, well maintaiined.The staff was very friendly.My recommendation is to pay more attention on meals in the restaurant.
Stayed 2 nights in Feb 2021

10/10 Excellent

Petko, Sofia

Liked: Cleanliness, staff & service, amenities
Had an amazing stay at this hotel. Been provided a free room upgrade. The staff are so kind. I like the size of the rooms - they're all big with large bathroom and comfy beds. Ordered a room service which was great too.
Stayed 1 night in Oct 2020

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant stay at the winter palace

We stayed to meet up with family on a skiing trip for 4 days. The check in was smooth, the view was amazing from our 5th floor junior suite overlooking the black slope (room 506). Breakfast was lovely, always plenty of food and a microwave if you wanted to warm anything up. The evening meal was tasty, salad bar amazing, not to my taste of evening meal but always enough to choose from. Checkout was easy and we left our luggage while we went for lunch too. Brilliant location just a short walk to the slopes. Will be looking to book again for next year.
Stayed 3 nights in Mar 2020

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room not as advertised

The room I was initially given was nothing like the description given on your website, no balcony, no bath tub, it was just a standard room. I complained to reception and they moved me to a suit with balcony but still no bath tub, they said there would be no extra cost which was good of them considering it was still below the standard described on your website when booking.
Stayed 4 nights in Mar 2020

2/10 Terrible

Tenna Ann

Disliked: Staff & service, room comfort

Not a 5 star hotel

Our first visit to Bulgaria and we ended up at this 5* hotel (5* - really)?? - The x-mas lights were turned on in september and the smell of wunderbaum and horse droppings was quite overwhelming. Anyway, we arrived late in the evening, which we had notified the hotel about, and were 'welcomed' by a very rude male-receptionist, who said that our reservation had been cancelled. We had ordered and paid for half board and a deluxe room with mountain views and we showed him all the documentation to confirm our booking. We never figured out why and how our booking was cancelled? We were shown a room in the back of the hotel by a young man with absolutely no english skills. The room had no views and we were told that due to high demand there would be no guarantee that a room with a view would be available for us the next day. After having called the receptionist at Festa Winter Palace 3 times, who repeated what he had told us, the booking team at hotels.com offered us an alternative hotel option, but not a 5 star and not half board. My daughter luckily managed to find another option at a competetive site and hotels.com accepted that solution and returned our payment. But what a bad experience for a first visit to Bulgaria. The country is very beautiful but the people have a lot to learn when it comes to customer service and attitude. Not to mention the lack of language skills, especially english. What a shame ...
Stayed 5 nights in Sep 2019

10/10 Excellent

daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour à borovetz

Hôtel à taille humaine par rapport aux mastodontes russes et très agréable. Petit déjeuner copieux mais pas de repas. Une vraie piscine ( 20m) d'autant plus agréable que j'étais seule à en profiter. Chambre cossue mais lit un peu mou. Belles balades à pied dans le coin
Stayed 5 nights in Sep 2019

4/10 Poor

William

Disliked: Cleanliness, staff & service, property conditions & facilities

1-2 star hotel. Lots of others in the area

Very run down. Staff not overly nice. Given a horrible room. Just not worth the value, 2 star quality max.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort

Don't stay here if you expect 5-star hotel/service

This hotel is 2.5-stars at the most. The staff is nice and trying to be accommodating but the entire place is a joke. As soon as we arrived we found out the mini fridge in the room doesn't work. One of the towels had holes in it, HOLES in a towel at a 5-star hotel! We stayed in the middle of July but the entire hotel interior still had Christmas and New Year decorations. Bar and restaurants are not open at all even though they say they are and many time if you need something like a drink or food you have to talk to reception. The internet is in and out and so is the TV. My child wanted to watch TV one morning and the TV was not working so when I went to ask in Reception what the problem was they told me I probably don't know how to turn it on properly. WOW! We watched TV the night before and apparently my "turn on TV skills" were good back then. Turned out their internet was out and so was the TV signal. It is extremely rude of stuff to suggest something wrong with the room is their customer's fault. Our room was never properly cleaned when house keeping services passed by. Only thing they did was put on the bed cover and hang towels... The list goes on and on... I am not sure why the hotel is 5-stars. It is just bizarre. The only positive thing was how nice and friendly the staff was but unfortunately they couldn't make up for such badly run hotel.
Stayed 4 nights in Jul 2018

8/10 Good

KOSTAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Σε καλή θέση πολύ καλά spa αλλά το δωμάτιο δεν είχε μπαλκόνι λόγω του ότι βρισκόταν στον τελευταίο όροφο
Stayed 2 nights in Mar 2018

10/10 Excellent

jon, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

better than recent reviews

Recent improvements Free outside parking available
Stayed 7 nights in Feb 2018

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Third consecutive visit

Nice hotel, my third visit in three years. Nice and clean, very warm and comfortable but always a few snags - broken light bulbs, missing tiles, radiator not properly screwed to wall. Nothing major to put me off and I'll be booking again for next year, probably not half board though as the food is a bit luke warm.

8/10 Good

Alan & Debbie, England

Liked: Cleanliness, staff & service, property conditions & facilities

Great position near slopes

Lovely hotel, but not 5 star. Certain staff could benefit from more training. Breakfast brilliant, but better understanding needed of the timing of bringing out meal courses. TV had no English channels as advertised.
Stayed 7 nights in Jan 2018

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience

Amazing place to rest and recharge. Excellent for young family with small children. Lots of activities around.
Stayed 6 nights in May 2017

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time in Borovets

Awesome hotel and staff. It's a bit tough to find as there are not a lot of signs. Otherwise location was great and so were the facilities. Staff was extremely friendly and accommodating. We found out that May is low season for them and thus a lot of the shops were not open in the area. Other than that we still had a great time

8/10 Good

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bit of a trek to the slopes and ski rental places, but doable

8/10 Good

Krasimira, Sofia, BG

Liked: Cleanliness, property conditions & facilities, room comfort

Great choice; close to the ski slopes

Good room size; great location; excellent breakfast No ramp available at the main entrance and to Season Restaurant, which was very inconvenient with our baby stroller

10/10 Excellent

Lin, Fareham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and excellent location.

We had a warm and friendly welcome to the hotel. Very helpful and cheerful staff. We are a family of four adults and three children. The food was excellent for the adults. Good choice of meats and fresh vegetables. They had pasta with a sauce and pizza but I would suggest they add something like homemade chicken goujons for the children especially during school holidays. The swimming pool, like all others this time of year in Bulgaria, was cold to get into. The best way is to shower first and gradually reduce the temperature to cold. The pool seemed quite warm after that! The hotel's about 75 to 100 metres from the toboggan park so our little ones thought it was great. It's only a short walk to the chair lifts as well. The gondola is about 400 metres away. There isn't as much for the children to do in the hotel as there is at the nearby huge Hotel Rila or slightly further away Hotel Samakov but the hotel itself is much nicer. The other hotels don't seem to mind you using their facilities which are paid for separately such as the shooting gallery, pool, ceramic painting etc. We were lucky with the conditions as it had snowed the day before we arrived so all the runs were open. Generally, we really enjoyed our stay here and would certainly return.

6/10 Okay

M

Liked: Cleanliness, staff & service, property conditions & facilities
The stuff at the hotel was really nice. The gourmet restaurant wasn't gourmet at all. The level of all of the meals that we tried was 0 (and I am polite). The massage was very good.